Extended Stay America - Nashville - Franklin - Cool Springs ★★

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$81
avg/night
Rate based on
Check-in: Feb 15, 2016 Check-out: Feb 17, 2016
2.8 /5
Overall score
61%
Would recommend
Amenities:
2.6
Cleanliness:
3.1
Hotel staff:
3.5
Comfort:
3.1
Location:
4
Value:
3.6
1 2 3 4 5

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Overview

At Extended Stay America, only 16 miles from Nashville, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 127 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

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Amenities

Featured

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities

General

  • Air conditioned
  • No smoking rooms/facilities
  • Pet friendly
  • Free local telephone calls
  • FEMA approved

Activities

  • Fitness Center
  • Exercise gym
  • Golf
  • Jogging track

Dining

  • Continental breakfast
  • Coffee maker in room
  • Meal plan - American

Services

  • 24 hour front desk
  • Maid service
  • Security
  • In-Room Safe
  • Copy service

Internet

  • High-speed internet

Parking

  • Free parking
  • Parking

Accessibility

  • Accessible facilities
  • Accessible rooms
  • Accessible parking

Room

  • Television with cable
  • Radio
  • Telephone
  • Kitchen
  • AM/FM alarm clock
  • Desk with lamp
  • Heated guest rooms
  • Microwave
  • Temperature control
  • Electronic door locks
  • Iron
  • Ironing board
  • International direct dial
  • Sprinklers in rooms
  • Bath tub

Reviews

2.8 /5 Overall score

61% Would recommend

  • Amenities: 2.6/5
  • Cleanliness: 3.1/5
  • Hotel staff: 3.5/5
  • Comfort: 3.1/5
  • Location: 4/5
  • Value: 3.6/5

Do not stay here.

Would not recommend Sun, Nov 15, 2015
This may be the worst hotel room I've ever stayed in. It smells terrible, there were no pillowcases on the pillows when we arrived and we had to call. The window curtain is filled with holes (see photo). No showerhead, the tub won't drain and when we lifted the stopper it has TONS of hair hanging from it. No washcloths. Loud. The only good thing is the a/c unit had a continuous fan option so we could create some noise to block out the I-65 traffic.

| PADUCAH Friends

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 1 /5

Good Stay - No issues

Would recommend Tue, Oct 6, 2015
Good Stay - No issues Went for wedding. Other hotels in the areas cost 3 times as much. Enjoyed stay.

| OKLAHOMA CITY Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Business Trip

Would not recommend Thu, Aug 13, 2015
Chose this hotel because of price and location. Room was recently painted, but had a bad smell. Hair visible along the base of the tub. Bed was uncomfortable. TV remote did not work. I can't imagine anyone staying for an Extended Stay. Glad I was alone.

| Sulphur Business

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 4 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 3 /5

medical trip

Would recommend Fri, May 1, 2015
my wife and i stayed here as i had a very early medical treatment at a Nashville hospital. we live two hours south and did not want to travel from home. room was comfortable and beds were very comfortable. i would stay again

| N/A Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Ramsey coaching series

Would recommend Mon, Apr 6, 2015
Great location .... shopping, food and Ramsey campus are all within 1 mile. Hotel was great value for what I needed that week. I would not being my wife to this hotel though, old and not updated. Smell of old smoke still lingers. Again, for me, and only needing a bed, this was a good room. Price was very reasonable, especially when using OrBucks.

| EUREKA Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Worst night

Would not recommend Mon, Dec 29, 2014
We figured that this would be the best option for the money and for the fact that we were only staying overnight. We like the Cool Springs area so we thought it would be a comfortable stay. When we got there, it was so hot and we tried to turn on the AC, but the control wasn't working. We had messed with it longer, but it still wouldn't work. So, we tried to call the front desk, but no answer. Even though we had just check in not too long ago. It was very warm and we had to sleep with no blanket on. There was a dead cockroach on the floor in the kitchen. There was a spider in the lamp beside the bed. It was a horrible experience. There were only a few choices for breakfast as well.

| xenia Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 1 /5

Not particularly good

Would not recommend Mon, Sep 29, 2014
While the location of this hotel is great, the amenities aren't. The rooms were clean and have a small kitchen, fridge, etc. The problem is there is nothing in the kitchen. When I've stayed at other extended stay chains the kitchen will have a small collection of silverware, dishes, pots/pans and perhaps a coffee maker. At this particular hotel you apparently have to bring all that with you. Other items provided are minimal. For instance, just barely enough bathroom towels to get you by.... and I'm pretty sure they were 80 grit. In addition to this we had two bars of soap about the size of a half-dollar. On the other hand, this hotel is in a great location near a mall, grocery store, restaurants. The person at the front desk was very nice and helpful. However, for what you pay for it is definitely not worth it. For about the same price you can stay at a Residence Inn and get a kitchen you can use without traveling with your pots/pans and dishes and probably have towels that don't feel like they belong on a belt sander.

| Atlanta, GA Family

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 1 /5

Extended Stay? Why?

Would not recommend Sun, May 11, 2014
Although this hotel was inexpensive, I would feel sorry for anyone who had to spend more than one night here. The rooms were worn, the bed was uncomfortable, there was no hairdryer, and the pillows were lumpy. Spend the extra money and stay somewhere else.

| Colmbus Couples

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 2 /5

this is the 3rd time this chain

Would recommend Sat, Oct 5, 2013
here at cool springs and in brentwood. they are basically the same, but this room had NO counter space in the bathroom, not a big deal for me, but the women might notlikeit. otherwise, ok for theprice, in a good area, close to the galleria, room was a little dingy, bed was ok, not a fleabag, but you get what you pay for

| atlanta, ga. Business

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 3 /5

Do Not Stay Here

Would not recommend Thu, Jul 18, 2013
I have been here for 2 months now and have 1 month to go, Thank God! The rooms are nasty, and they are supposed to be cleaned once a week; however, they have skipped my weekly cleaning 5 times now. When I go to the front desk to address the issue I just get a snappy attitude and told that it will be cleaned next week. Their excuse is always, " We didn't have enough housekeepers that day" The rooms are always dirty and all the drawers and cabinets have nasty crumbs and hairs in them. The bugs are also a huge problem, I always find them crawing around on the kitchen/bathroom floor and sometimes on my bed. I become a master at bug slaying, I've probably captured hundreds of flying beetles, no joke. To get all your essential needs and room cleaning you have to go to the office and complain each day, sometimes they won't even help you. I have had to call corporate guest relations 4 times this summer. The last need I needed at the end of a long day at work is to have to come home and have to go to the front desk every other day to ensure that my room gets cleaned or that the broken fridge or microwave is fixed. Also, be sure watch your bank statements and check the charges. I have been overcharged a couple times now.

| Franklin, TN Business

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 1 /5

Top hotels

Hotel Policies

  • Check-in: 03:00 PM
  • Check-out: 11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

$81
avg/night
Choose dates
Rate based on Check-in: Feb 15, 2016 Check-out: Feb 17, 2016