Extended Stay America - Nashville - Franklin - Cool Springs

2 stars
680 Bakers Bridge Ave, 680 Bakers Bridge Ave, Franklin, TN 37067
Hotel Overview
Reviewer score
2.7
out of 5
27 reviews
FANTASTIC PLACE TO STAY,CLEAN AND QUIET!

WE WERE VISITING FAMILY IN THE AREA AND WANTED OUR OWN SPACE. NEEDED ANOTHER CHAIR IN THE ROOM,BUT... See full review

  • Anonymous
  • Oct 20, 2009
inexpensive stay

clean room perfect for an over night stay it would have been nice to have free wifi See full review

  • the Mung
  • Sep 5, 2011
At Extended Stay America, only 16 miles from Nashville, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 127 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

Recommendations for you

Customers who viewed Extended Stay America - Nashville - Franklin - Cool Springs also booked these hotels.

Reviewer score 2.8 out of 5
Reviewer score 4.3 out of 5

Extended Stay America - Nashville - Franklin - Cool Springs Rooms

Deluxe
DELUXE STUDIO-KING BED
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 DOUBLE BEDS

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
FEMA approved
Activities
Fitness Center
Exercise gym
Golf
Jogging track
Dining
Continental breakfast
Coffee maker in room
Meal plan - American
Services
24 hour front desk
Maid service
Security
In-Room Safe
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Microwave
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (27)

Ratings and reviews for Extended Stay America - Nashville - Franklin - Cool Springs

Overall score

2.7 / 5
5.01.0
27 out of 27
Amenities:
2.6
Room cleanliness:
3.1
Hotel staff:
3.5
Room comfort:
3.1
Location:
4.1
Value:
3.6

59% would recommend to a friend.

Sort by:
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

2
5.01.0
tigerfan91
Business
Atlanta, GA
Sep 29, 2014

Not particularly good

While the location of this hotel is great, the amenities aren't. The rooms were clean and have a small kitchen, fridge, etc. The problem is there is nothing in the kitchen. When I've stayed at other extended stay chains the kitchen will have a small collection of silverware, dishes, pots/pans and perhaps a coffee maker. At this particular hotel you apparently have to bring all that with you. Other items provided are minimal. For instance, just barely enough bathroom towels to get you by.... and I'm pretty sure they were 80 grit. In addition to this we had two bars of soap about the size of a half-dollar. On the other hand, this hotel is in a great location near a mall, grocery store, restaurants. The person at the front desk was very nice and helpful. However, for what you pay for it is definitely not worth it. For about the same price you can stay at a Residence Inn and get a kitchen you can use without traveling with your pots/pans and dishes and probably have towels that don't feel like they belong on a belt sander.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

1
5.01.0
SuzanneMSM
Business
Colmbus
May 11, 2014

Extended Stay? Why?

Although this hotel was inexpensive, I would feel sorry for anyone who had to spend more than one night here. The rooms were worn, the bed was uncomfortable, there was no hairdryer, and the pillows were lumpy. Spend the extra money and stay somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

2
5.01.0
redneck phoneman
Business
atlanta, ga.
Oct 5, 2013

this is the 3rd time this chain

here at cool springs and in brentwood. they are basically the same, but this room had NO counter space in the bathroom, not a big deal for me, but the women might notlikeit. otherwise, ok for theprice, in a good area, close to the galleria, room was a little dingy, bed was ok, not a fleabag, but you get what you pay for

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

1
5.01.0
BusinessTravel456
Business
Franklin, TN
Jul 18, 2013

Do Not Stay Here

I have been here for 2 months now and have 1 month to go, Thank God! The rooms are nasty, and they are supposed to be cleaned once a week; however, they have skipped my weekly cleaning 5 times now. When I go to the front desk to address the issue I just get a snappy attitude and told that it will be cleaned next week. Their excuse is always, " We didn't have enough housekeepers that day" The rooms are always dirty and all the drawers and cabinets have nasty crumbs and hairs in them. The bugs are also a huge problem, I always find them crawing around on the kitchen/bathroom floor and sometimes on my bed. I become a master at bug slaying, I've probably captured hundreds of flying beetles, no joke. To get all your essential needs and room cleaning you have to go to the office and complain each day, sometimes they won't even help you. I have had to call corporate guest relations 4 times this summer. The last need I needed at the end of a long day at work is to have to come home and have to go to the front desk every other day to ensure that my room gets cleaned or that the broken fridge or microwave is fixed. Also, be sure watch your bank statements and check the charges. I have been overcharged a couple times now.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

1
5.01.0
Nicki vacation planner
Business
Cincinnati, oh
Jun 24, 2013

Road trip

We reserved two rooms to break up our trip to Biloxi. The hotel was at a perfect location. When we got there no one was in the office to greet us. We were accommodated with two rooms close to one another, which was very nice. The rooms were definitely not up to par, though. The room had a weird smell, mold in the bathroom, stains all over the tub, and the carpets were not properly swept. Roaches were spotted during our stay. I would pay the extra money to stay somewhere cleaner.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

2
5.01.0
Nostalgic Anna
Business
Minnesota
Aug 23, 2012

Good Location

The best part of the hotel was the location. The room had a rather must smell, and there were dead bugs in the corners of the room. The pillows and blankets were quite dingy. It was evident that it had a basic cleaning, but it desperately needed a deep cleaning.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Cool Springs mall area a couple of blocks away. It is a nice location for dining and shopping.

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

3
5.01.0
Tncop
Business
Tennessee
Aug 23, 2012

So-So

No pool, few utensils to cook or eat with. Comfortable for one night but nothing special about it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Macaroni Grill is very close!!

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

2
5.01.0
Niccaray
Business
Indianapolis, IN, USA
Nov 27, 2011

Got us through Nashville

The rate was fair $68 bucks however for that price we felt we had to sacrifice a good nights sleep. The beds were so so in comfort, but I think what really bothered me was the condition of the bathroom, it had black mold in it and it was in real need of repair. The exit while convenient is very noisey and it is not a fun place to say in with kids as they had no place to walk to, we just kept walking them around the bldg, the hide a bed was also of not good quality, overall a depressing place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

3
5.01.0
Thebody
Business
Massachusetts, USA
Oct 25, 2011

Not bad

hotel is in great location, needs little updating. Very clean, pleasant people.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Extended Stay America - Nashville - Franklin - Cool Springs

Reviewer score

4
5.01.0
the Mung
Business
Spanish Fort, AL, USA
Sep 5, 2011

inexpensive stay

clean room perfect for an over night stay it would have been nice to have free wifi

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top