$164 Avg/night
Rate and special offer based on Check-in: Jul 5, 2015 Check-out: Jul 6, 2015

Embassy Suites Nashville - South/Cool Springs

3 stars
View map of 820 Crescent Centre Drive, Franklin, TN 37067

Hotel Overview

Reviewer score
4.4
out of 5
21 reviews
Great family trip!

We LOVED the free hot breakfast! It made the trip. Quiet rooms, nice pool and workout rooms. See full review

  • Bridget M.
  • Apr 6, 2015
Awesome place

This was a very nice place. It was close to many great restaurants. I recommend it to anyone. See full review

  • Alex V.
  • Jan 19, 2015
The Embassy Suites Nashville - South/Cool Springs hotel is located in the heart of Cool Springs Corporate Center in Franklin, TN, home of Nissan North America headquarters, Healthways, Community Health Services, MARS Petcare and numerous corporate offices. Enjoy a convenient location with access to Interstate-65, minutes from Nashville International Airport and downtown Nashville attractions.Reserve one of our spacious suites with private bedrooms, separate living areas with sleeper sofas, and LCD HDTVs. Appreciate our dramatic atrium that has a waterfall, water features and greenery. Our atrium hosts our complimentary cooked-to-order breakfast and complimentary Evening Reception*. Plan a business meeting or event in our flexible meeting areas, ranging from our 800-guest ballroom to smaller conference rooms and an executive boardroom. Enlist our experienced catering staff to help plan your wedding, social or business event.Stay connected using high-speed internet access available in guest suite and public areas. Our Concierge in the complimentary business center will assist with shipping, faxing, and printing. Visit our fitness area the offers an indoor pool, whirlpool and sauna. If your idea of unwinding involves wings, nachos, and football, spend some time at The Athletic Club Sports Grille located in the atrium. Watch live and recorded games on two large screens and twelve additional TVs.* Service of alcohol subject to state and local laws. Must be of legal drinking age.

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Reviewer score 4.0 out of 5
Reviewer score 4.1 out of 5

Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Dining

Restaurant
onsite

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Embassy Suites Nashville - South/Cool Springs

Overall score

4.4 / 5
5.01.0
21 out of 21
Amenities:
4.3
Cleanliness:
4.6
Hotel staff:
4.8
Comfort:
4.6
Location:
4.5
Value:
4.2

90% would recommend to a friend.

Sort by:
Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Bridget M.
Business
N/A
Apr 6, 2015

Great family trip!

We LOVED the free hot breakfast! It made the trip. Quiet rooms, nice pool and workout rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Alex V.
Business
Soddy daisy
Jan 19, 2015

Awesome place

This was a very nice place. It was close to many great restaurants. I recommend it to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Mladner
Business
Alabama
Sep 7, 2014

Great getaway

We needed a night to escape from the cares of life. We found it! Peace and quiet in a great room. The staff was very professional!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
The CPA
Business
Athens, AL
Jun 23, 2014

Great visit

Everything was top notch. Making the reservation was easy. Check in went smoothly. The room was everything we expected. The staff at happy hour and breakfast were superb.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Stoney River

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Super Wedding Shopper
Business
Elizabethtown, KY
Jun 14, 2014

Outstanding Customer Service

From changing our room to provide us with additional bedding, to giving us a later check out time when one member of our party became ill, the staff at this hotel went above and beyond to insure our overnight stay was enjoyable. I would not only stay at this hotel again, I would highly recommend this location to those who desire excellent accommodations with a superb staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Poppy9876
Business
Knoxville, tn
Apr 15, 2014

Great girls weekend

Always love staying at Embassy hotels and this was no exception. Favorite part is always the cook-to-order omelet. Staff was friendly and room was spotless.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

4
5.01.0
John Edward
Business
Tenants Harbor, Maine
Nov 2, 2013

Excellent Hotel

I can always count on Embassy Suites to provide a quality facility and the Nashville hotel was no different. The breakfast was exceptional with everything available. The omelets were the best I have ever had.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Elude if
Business
Huntsville al
Oct 28, 2013

Weekend get away

Hotel was very clean and entrance inside was beautiful with water features and a beautiful atrium. Managers reception with complimentary drinks was much enjoyed as was the great breakfast. Room was clean staff friendly very clean and well maintained will stay here again! Indoor pool and hot tub are a plus!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

4
5.01.0
kadougla
Business
Indianapolis, IN
Jun 3, 2013

Great customer service

The staff went above an beyond to accomodate our need of a crib. I called before we went and they were very helpful. Made sure they had one available and held it for us. It was ready and waiting in our room! It is a beautiful and clean hotel. Breakfast was great and the cocktail reception every night is a nice bonus! The pool was a little murky and is a salt water pool that was the only thing I didn't care for but the kids enjoyed it and it was ok.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

There is so many restaurants of all types to choose from!

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Big Hank
Business
Oak Park, MI, USA
May 29, 2013

Graduation Stay

Had a very nice stay. The staff are very professional and friendly .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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