$126 Avg/night
Rate and special offer based on Check-in: Sep 5, 2014 Check-out: Sep 7, 2014

Embassy Suites Nashville - South/Cool Springs

3 stars
820 Crescent Centre Drive, Franklin, TN 37067
Hotel Overview
Reviewer score
4.3
out of 5
18 reviews
Great visit

Everything was top notch. Making the reservation was easy. Check in went smoothly. The room was... See full review

  • The CPA
  • Jun 23, 2014
Outstanding Customer Service

From changing our room to provide us with additional bedding, to giving us a later check out time... See full review

  • Super Wedding Shopper
  • Jun 14, 2014
The Embassy Suites Nashville - South/Cool Springs hotel is located in the heart of Cool Springs Corporate Center in Franklin, TN, home of Nissan North America headquarters, Healthways, Community Health Services, MARS Petcare and numerous corporate offices. Enjoy a convenient location with access to Interstate-65, minutes from Nashville International Airport and downtown Nashville attractions.Reserve one of our spacious suites with private bedrooms, separate living areas with sleeper sofas, and LCD HDTVs. Appreciate our dramatic atrium that has a waterfall, water features and greenery. Our atrium hosts our complimentary cooked-to-order breakfast and complimentary Evening Reception*. Plan a business meeting or event in our flexible meeting areas, ranging from our 800-guest ballroom to smaller conference rooms and an executive boardroom. Enlist our experienced catering staff to help plan your wedding, social or business event.Stay connected using high-speed internet access available in guest suite and public areas. Our Concierge in the complimentary business center will assist with shipping, faxing, and printing. Visit our fitness area the offers an indoor pool, whirlpool and sauna. If your idea of unwinding involves wings, nachos, and football, spend some time at The Athletic Club Sports Grille located in the atrium. Watch live and recorded games on two large screens and twelve additional TVs.* Service of alcohol subject to state and local laws. Must be of legal drinking age.

Hotel Map

35.9438 -86.8139
Nearby airports
Nashville Intl Airport, (BNA), 25.00, MI, SW;

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Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (18)

Ratings and reviews for Embassy Suites Nashville - South/Cool Springs

Overall score

4.3 / 5
5.01.0
18 out of 18
Amenities:
4.2
Room cleanliness:
4.5
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.4
Value:
4.1

89% would recommend to a friend.

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Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
The CPA
Athens, AL
Jun 23, 2014

Great visit

Everything was top notch. Making the reservation was easy. Check in went smoothly. The room was everything we expected. The staff at happy hour and breakfast were superb.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Stoney River

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Super Wedding Shopper
Elizabethtown, KY
Jun 14, 2014

Outstanding Customer Service

From changing our room to provide us with additional bedding, to giving us a later check out time when one member of our party became ill, the staff at this hotel went above and beyond to insure our overnight stay was enjoyable. I would not only stay at this hotel again, I would highly recommend this location to those who desire excellent accommodations with a superb staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Poppy9876
Knoxville, tn
Apr 15, 2014

Great girls weekend

Always love staying at Embassy hotels and this was no exception. Favorite part is always the cook-to-order omelet. Staff was friendly and room was spotless.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

4
5.01.0
John Edward
Tenants Harbor, Maine
Nov 2, 2013

Excellent Hotel

I can always count on Embassy Suites to provide a quality facility and the Nashville hotel was no different. The breakfast was exceptional with everything available. The omelets were the best I have ever had.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Elude if
Huntsville al
Oct 28, 2013

Weekend get away

Hotel was very clean and entrance inside was beautiful with water features and a beautiful atrium. Managers reception with complimentary drinks was much enjoyed as was the great breakfast. Room was clean staff friendly very clean and well maintained will stay here again! Indoor pool and hot tub are a plus!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

4
5.01.0
kadougla
Indianapolis, IN
Jun 3, 2013

Great customer service

The staff went above an beyond to accomodate our need of a crib. I called before we went and they were very helpful. Made sure they had one available and held it for us. It was ready and waiting in our room! It is a beautiful and clean hotel. Breakfast was great and the cocktail reception every night is a nice bonus! The pool was a little murky and is a salt water pool that was the only thing I didn't care for but the kids enjoyed it and it was ok.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

There is so many restaurants of all types to choose from!

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Big Hank
Oak Park, MI, USA
May 29, 2013

Graduation Stay

Had a very nice stay. The staff are very professional and friendly .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

3
5.01.0
Ccgene
Washington , dc
Mar 31, 2013

Needs a facelift but great for kids

Looks exactly like it did when we took out kids there 10 years ago. Same plastic plants, rugs faded but great for kids who don't mind. Area around indoor pool is tiled and Very slick. Breakfast could use a bit of variety as it was the exact same everyday. But a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Short drive from hotel

Franklin is an absolutely charming town.

Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

5
5.01.0
Happy Days Man
Franklin, Tennessee
Mar 25, 2013

Wedding Anniversary

My wife was well pleased so I was pleased as well. We love Embassy Suites

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Embassy Suites Nashville - South/Cool Springs

Reviewer score

4
5.01.0
guero
Wilder, ID 83676, USA
Mar 13, 2012

quiet getaway

I enjoyed my stay at the Embassy Suites Hotel in Franklin very much. The room was very clean. I also enjoyed their waterfall. I would highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
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