$79 Avg/night
Rate and special offer based on Check-in: Feb 1, 2015 Check-out: Feb 2, 2015

Country Inn & Suites By Carlson, Cool Springs, TN

3 stars
7120 South Springs Drive, Franklin, TN 37067
Hotel Overview
Reviewer score
4.0
out of 5
48 reviews
Country Inn

Excellent staff members who are very courteous and friendly. Needed business center and it was... See full review

  • Bearysure
  • Nov 24, 2014
State Fair

The hotel was beautiful. It was located right next to the mall and has a full breakfast with eggs... See full review

  • Meme Nena
  • Sep 13, 2014
The Country Inn and Suites Cool Springs is an ideal place to stay for business or leisure. Conveniently located in the heart of Cool Springs Corporate district and a block away from Cool Springs Galleria Mall. Hotel features complimentary hot breakfast, free wire and wireless high speed internet access, indoor heated pool, fitness center, one bedroom and whirlpool suites. All the guestrooms have microwave and refrigerator, speaker phones with two separate lines, iron and ironing board, hair dryer, 32 inch flat screen television with cable, coffeemaker, dataports and interior entrance. Hotel lobby and Breakfast room also feature wireless high speed Internet access. This is a non smoking facility.

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Reviewer score 2.8 out of 5

Amenities

  • Free breakfast
  • High-speed internet
  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
FEMA approved
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Tennis
Outdoor tennis
Indoor tennis
Dining
Free breakfast
Coffee maker in room
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Security
Multilingual
Shops/Commercial services
Copy service
Internet
High-speed internet
Parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Grab bars in bathroom
Room
DVD player
Television with cable
Safe
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Dining

Stoney River
615-771-7459 Staff pick for best steak house in Cool Springs.
Breakfast Room
-Hotel lobby
P F Chang's
Located 8 blocks from the hotel.
Bone Fish Grill
(615) 771-1025
Panera Bread
615-771-4046, 5 minute walk from hotel
Johnathan's Sports Bar and Grill
Located across the street (within walking distance)
TGI Friday's
Located 1/2 mile northwest of the hotel
Carabba's Italian Grill
3 blocks from the hotel

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (48)

Ratings and reviews for Country Inn & Suites By Carlson, Cool Springs, TN

Overall score

4 / 5
5.01.0
48 out of 48
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.4
Value:
4.2

92% would recommend to a friend.

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

4
5.01.0
Ronald M.
Business
N/A
Dec 30, 2014

Husband/Wife Time

Enjoyed the Hotel even though they where reinvading or remodeling. Room very clean!! Perfect location for shopping. Lots of restaurants to choose. The city was nice would be somewhere to move the family or a couple to start a family. I will most certainly go back again!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Enjoy the time with your wife or kids!!!!!!!

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

4
5.01.0
Chris R.
Business
N/A
Dec 29, 2014

a little bit rock n roll

The room was nice and clean. The only problem I had was that there was major renovation work being done in the lobby. It will look very nice with stone fireplace and more modern look. It was just troublesome walking through the worksite.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

3
5.01.0
Galeria Shopper
Business
Nashville
Dec 8, 2014

Under repair

Lobby wasn't finished and free breakfast food was not great - bland ham and rubbery eggs. I missed little things like kleenex in the bathroom.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

5
5.01.0
Bearysure
Business
NC
Nov 24, 2014

Country Inn

Excellent staff members who are very courteous and friendly. Needed business center and it was easily accessible and available. Samuel was very helpful and went out of his way to answer several questions about local/hotel questions ie.traffic routes into Nashville. We'll lighted parking lot and Galleria within walking distance. Great stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Major stores and shopping/eating venues very near

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

4
5.01.0
JacksonMom5
Business
Jackson,TN
Nov 10, 2014

Family Getway

Good location close to restaurants and shopping. Was very Clean

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

5
5.01.0
Meme Nena
Business
Ardmore Tn
Sep 13, 2014

State Fair

The hotel was beautiful. It was located right next to the mall and has a full breakfast with eggs sausage everything. Loved it all the way around. And you would think it would be noisy but it was just the opposite. Peaceful and quiet. I highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

5
5.01.0
Hillbilly Willie
Business
Southwest, Tennessee
Sep 3, 2014

GREAT Value

NICE,CLEAN and Convenient Secluded Location. It is right next to Cool Spring Mall and Right beside Harley Davidson. Served our needs well. Definitely will stay again when need arises

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

You cannot get LOST !!!

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

3
5.01.0
NannieB
Business
Knoxville, TN
Aug 27, 2014

Quick Family Getaway

Everything was good except the mattress seemed very old and soft.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Downtown Franklin, TN. Lots of nice eating places, shops and history all in one place.

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

5
5.01.0
Bat Woman
Business
Beckley, WV
Aug 5, 2014

Great place

Great location, very clean, extremely good value. I'd definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The continental breakfast was great.

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Review of Country Inn & Suites By Carlson, Cool Springs, TN

Reviewer score

2
5.01.0
MacieN
Business
Arrington, Tennessee
Jul 24, 2014

Weekend In Franklin

Was just okay. Was not impressed by any means. For me my money was not justified. Has a old hospital smell when you first walk in the front door. Our fridge was broke for the entire stay, the front desk "lady" said she would have it fixed on our first night and never did. If you're looking for a "nice" hotel this isn't the one. Go stay at the Embassy.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

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