Country Inn & Suites By Carlson, Chattanooga I-24 West, TN
Hotel Overview
In route to Florida
It worked great for us. Hotel was very clean and the staff were nice and helpful. No complaints. CW
See full review
-
eddie1
- Jan 21, 2012
Good times
The staff was awesome took care of us. The rooms where very nice.
See full review
-
wilmkrau
- Jan 2, 2012
Hotel Map
- Area served
- City Center
- Nearby airports
- CHATTANOOGA LOVELL FLD, (CHA), 15.00, MI, SW;
- Area description
- Mountain, This hotel is located near the mountains.
Amenities
- Accessible facilities
- Accessible rooms
- Air Conditioned
- Brailled Elevators
- Bus Parking
- Business center
- Coffee Maker in Room
- Connecting Rooms
- Copy Service
- Elevators
- Exercise Gym
- Express Checkout
- FEMA Approved
- Fire Alarm with Light
- Fitness center
- Fitness center or spa
- Free Newspaper
- Golf
- Grab Bars in Bathroom
- Hairdryer in Room
- Health Club
- Heated Pool
- Indoor Pool
- Iron
- Ironing Board
- Jacuzzi
- Kitchen
- Laundry Service
- Microwave
- Modem in Room
- No Smoking Rooms/Facilities
- Outdoor Parking
- Pets allowed
- Pool
- Refrigerator
- RV or Truck Parking
- Safe
- Security
- Smoke Detectors
- Sofa Bed
- Sprinklers In Rooms
- Television with Cable
- Wheel Chair Access
Dining
- Breakfast Room
- -Hotel lobby
- Cracker Barrel
- -Within walking distance from hotel. All items served all day.
- Mt. Vernon
- -4 miles or 6 minutes west Family owned restaurant with a wide range of foods-fried chicken to filet mignon.
- Pizza Hut
- -4 miles or 6 minutes west
- Riverside Catfish House
- -8.5 miles or 10 minutes southeast. ***HOURS WILL VARY PER SEASON-CALL BEFORE YOU GO***
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (11)
Ratings and reviews for Country Inn & Suites By Carlson, Chattanooga I-24 West, TN
- All travelers (11) 3.1 / 5
- Couples (7) 3.7 / 5
- Families (4) 2 / 5
- Amenities:
- 3.2
- Room cleanliness:
- 3.1
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3.9
- Value:
- 2.9
55%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
eddie1
In route to Florida
It worked great for us. Hotel was very clean and the staff were nice and helpful. No complaints. CW
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
wilmkrau
Good times
The staff was awesome took care of us. The rooms where very nice.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short drive from hotel
Broad St Grille
Reviewer score
Would recommend
gramma
wonderful experience in every way.
desk clerk welcoming, room perfect, breakfast excellent . We just wanted a good nights sleep and we got it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
our dog enjoyed stay also
Reviewer score
Would not recommend
Please honor my reservation...
Nice room & local, difficult staff
Arrived at hotel to learn there were no non-smoking rooms available[...]. They insisted there were no other options. Only after I adamently insisted on a non-smoking room or a refund did they offer to put us in a non-smoking suite. They couldn't honor our original reservation, why didn't they offer this option up-front?! It wasn't much of an upgrade, all we received was a slightly larger room with a stained sofa and an extra TV - I can't imagine witholding the room was worth the negetaive experience and feedback. 2 stars for "needs that special something", such as customer service.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Jimmy B.
Fun trip for my wife and I
We enjoyed the hotel experience vey much. The staff was extremely poloite and helpful. Could not ask for a better breakfast for the price of the hotel. We would definitely stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Sightseeing tip:
Short drive from hotel
All of the things you would like to do in the area are a short five minute drive from this hotel. Easy access on and off of the interstate.
Reviewer score
Would not recommend
family
just OK
checked in went out for the day came back & our keys did'nt work, we found out they changed our room for some unknown reason, she fixed it we got our room back.there were no coffee cups in the room, no glasses, no plastic cups, no pen, no comment card, the room was not well taken car of, there was duc tape on one window frame, the bathroom floor was dirty & smelly, the 2nd day the cleaning lady came around to clean about 7:30 i told her to come back later, we went out came back at 3:00 & the room was not cleaned yet, so we complained & the room was cleaned about an hour later, still no cups left or glasses or pen, we had to go down and ask for some she told us to go to the dining room and get some. $109 a night never again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would not recommend
Christine
Not great, not bad, could be tweaked
This was a good location to see many of the local attractions: Ruby Falls, Rock City, Aquarium, IMAX, Boat Tours. Just off I-24. Right next to Cracker Barrel, and Wal-Mart only about 1/4 mile away. The room had a separate living area, bedroom had a door, 2 tvs. There was a sofa and chair, but they were not comfortable. Also a small dining table and 2 chairs, a microwave and mini fridge.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
Short drive from hotel
If you go to Aquarium, a nice restaurant 1-2 blocks short walk away was the Big River Grille & Brewing Works. We had good food and service. Nice menu selection.
Reviewer score
Would not recommend
Super Traveler
Filthy and Loud
The room was filthy. The bathroom was filthy. There was still coffee in the pot from the previous client. The lights didn't work. The staff was far from friendly. It sounded like a jackhammer when the room next door turned on the shower. It literally scared us out of bed. It was a thoroughly disappointing and disgusting experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2
- Value:
- 1
Reviewer score
Would recommend
roger
good choice for a family vacation
very convenient location - easy to find and easy to get from the motel to local attractions. Staff friendly and courteous
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short drive from hotel
less than 10 minutes from lookout mountain attractions and less than 20 minutes to river front attractions - very easy to navigate.
Reviewer score
Would not recommend
Military Traveler
Bait and Switch
We booked a non-smoking room through orbitz and orbitz gave us a smoking room. I was not able to use my AAA or Military discount, because internet 3rd parties had booked all the rooms. The staff treated us poorly, because we used a 3rd party to book the room. We will not use orbitz to book a hotel again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
