BEST WESTERN Royal Inn

This was an older facility and it shows. We were very disappointed because it had ants and the room was much smaller than expected. I would not recommend this hotel.

If this was a 3 star hotel, I am Peter Pan! The hotel was dirty, the room had blood stains (at least that is what it looked like) on the floor. The bath room toilet had "black stuff" on it and the whole plce is in need of a renovation; from paint to decor. I will not stay there again and in fact we left after 2 hours and did not even un pack.

The staff was very nice. We had and envasion on spiders that friday night. But the staff was very nice we did get moved to a much nicer and cleaner room..

I reserved a non-smoking room. I could tell it was a nonsmoking room, however, it was still very smokey. My clothes when I got home smelled awful.

I was in town for a conference. A wonderful plus was the beautiful autumn leaves I enjoyed to and from the conference each day. A wonderful side trip I took was to Lookout Mtn, GA, about 15 minutes away. The leaves were breathtaking as well as the view of the valley far below. Lookout Mtn, Rock City, Point Park, and Ruby Falls are all great places to visit. This stay was ok. Room was clean. Basic amenities plus a microwave and nice size microfridge w/ freezer section, good plus for me. One staff member was not happy to accommodate guests but overall staff ok. I would have like to have a blanket or comforter on the bed but none was in the room-just a sheet and thin blanket. If you are looking for the very basics this will do just fine. If you'd like a little extra tlc to your rooms, look elsewhere.

Desk attendants were very helpful. The mattress was much softer and comfortable than most hotels. The hotel obiously had extensive remodeling( but had old entry doors with horrible paint jobs and air leaks around the door seals. The breakfast was good. The shower had very good pressure. The heating/AC unit obiously was old and very noisy. They took care of most details very nicely, but missed badly on a few things.

Rooms were clean. No evidence of any bugs. Location was good. Rooms were reasonably quiet. Breakfast was average.

Hotel was 5-10 minute drive from Chattanooga attractions. Room was clean and check-in staff was friendly. Good breakfast. Some parking on a hill so you had to be careful of your car doors.

Totally enjoyed the aquarium, Rock City and Ruby Falls.

Were in the area for a speech and debate tournament at a local college. Access to and from Cummings Highway is a little tight. Room was as advertised and typical for an "updated" Best Western Executive. Meaning there was a new faux marble counter top and some VERY fresh paint. There's a Wendy's across the way. Adequate for our needs. Breakfast starts at 7, so if you've got an early go, include that in your budgeting plans. The biscuits were a bit...firm.