$143 Avg/night
Rate based on Check-in: Jul 6, 2015 Check-out: Jul 9, 2015

Magnuson Hotel Cool Springs

2 stars
View map of 1738 Carouthers Parkway, Brentwood, TN 37027

Hotel Overview

Reviewer score
3.7
out of 5
29 reviews
Great Experience

Would reccomend. Great experience. Great room. Nice service. Very pleased. Would go back. Very... See full review

  • Michael V.
  • Mar 15, 2015
Business Trip

This hotel is in transition; it is still called "Wingate by Wyndham" by Directory Assistance. We... See full review

  • 858688
  • Sep 18, 2014
Only 16 miles from downtown Nashville, the Magnuson Hotel Cool Springs places you close to many Nashville attractions, at an affordable price. The Magnuson Hotel Cool Springs is surrounded by dining choices, and less than 2 miles from shopping at the Cool Springs Galleria. The Nashville Zoo and Opryland are within 20 miles. Hotel amenities include a free continental breakfast from 6am to 9am, exercise room, and parking is always free. Free wireless internet, a business center, and fax copy services are also provided.All 106 guest rooms feature free wi fi, microwave, mini fridge, hair dryer, free local calls, alarm clock radio, cable TV, iron and board, and electronic door locks

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Magnuson Hotel Cool Springs Rooms

Deluxe King Suite
King suite with sofa bed, living room nonsmoking rooms feature free wi fi, microwave, mini fridge, hair dryer, free local calls, alarm clock radio, cable TV, iron and board.
1 King Bed Nonsmoking
1 king bed nonsmoking features free wi fi, microwave, mini fridge, hair dryer, free local calls, alarm clock radio, cable TV, iron and board.
2 Queen Bed Nonsmoking
2 Queen Beds nonsmoking features free wi fi, microwave, mini fridge, hair dryer, free local calls, alarm clock radio, cable TV, iron and board.
Suite with 1 King Bed
Suite with 1 King Bed, Sofabed Sitting Area nonsmoking rooms feature free wifi, microwave, mini fridge, hair dryer, free local calls, alarm clock radio, cable TV, iron and board.

Amenities

  • Free continental breakfast
  • Free internet
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Fitness center or spa
Dining
Free continental breakfast
Services
Business center
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped parking

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Magnuson Hotel Cool Springs

Overall score

3.7 / 5
5.01.0
29 out of 29
Amenities:
3.7
Cleanliness:
4.3
Hotel staff:
4
Comfort:
4.1
Location:
4.2
Value:
4.1

76% would recommend to a friend.

Sort by:
Review of Magnuson Hotel Cool Springs

Reviewer score

2
5.01.0
Janel
Business
N/A
Jun 23, 2015

Renovation no amenities

No pool, no jacuzzi, no hot breakfast, no workout gym! The check in is a desk in the back of the building by a broken elevator. The rooms were spotless but the staff was horrible. I had the housekeeping interrupt @ 930, 1030, and 11 when check out is not till noon. I stayed 2 days and the first day didn't have any housekeeping. I had to get extra towels, the receptionist didn't give me any bath towels (the only kind I requested). Hot breakfast consisted of a tray of honey buns. Nothing for a diabetic.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

Review of Magnuson Hotel Cool Springs

Reviewer score

3
5.01.0
AshleyKM3388
Business
Franklin
Mar 18, 2015

one night stay

This hotel was alright. The room was spacious and I really liked the 12 o clock check out time.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Magnuson Hotel Cool Springs

Reviewer score

5
5.01.0
Michael V.
Business
N/A
Mar 15, 2015

Great Experience

Would reccomend. Great experience. Great room. Nice service. Very pleased. Would go back. Very convenient location. Great name too

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Magnuson Hotel Cool Springs

Reviewer score

4
5.01.0
858688
Business
Memphis, TN
Sep 18, 2014

Business Trip

This hotel is in transition; it is still called "Wingate by Wyndham" by Directory Assistance. We were not able to get into our room until 3:45 PM, though we arrived at the advertised 3PM check-in time. The next morning, I realized that the deadbolt lock would not retract, causing the door to remain open. (My husband left early and was unable to leave me "locked in." A little unnerving.) I tried to call down to the front lobby from the room phone, following directions on the keypad, to get assistance. Wouldn't work. I finally used my cell phone and called the hotel number, given to me by Directory Assistance as Wingate, to get assistance. A very nice employee came up and figured out that though it said to push a certain button labeled "front desk," pushing 0 was what worked. She figured out also that in order for the deadbolt to retract, one has to open the door, swipe the keycard from the outside, hold the door handle down, then shut the door. We decided not to use the deadbolt the next night. It was a great value in a very pricey area, but the breakfast lacked anything "substantial" except for boiled eggs. Overload of carbs. Cleanliness was excellent, though our room was not attended to until 2PM. Overall, it was obvious that upgrades/maintenance are needed. The carpeting felt nearly damp on my bare feet, but after running the air for several hours it improved somewhat. However, the staff were all excellent and willing to do anything they could to make our stay pleasant. It is a great value for the money in the Franklin area.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Magnuson Hotel Cool Springs

Reviewer score

1
5.01.0
TJrj
Business
Alabama
Sep 11, 2014

Business trip

I was hesitant about selecting this hotel after reading the reviews but knew the area and assumed it would a good deal with the price. The pool was green and closed. Several of the vending and ice machines were broke. Carpets were dirty. The clerk at the morning desk was very rude and arrogant. They only charged me for 1 night and I tried to pay for second night she kept telling me to check my receipt I already paid. My receipt was for $80 which was one night. I finally just agreed with her and stayed another night. Never had to argue with someone before to pay a bill. Would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Magnuson Hotel Cool Springs

Reviewer score

4
5.01.0
Imjafa
Business
Georgia
Aug 7, 2014

Biz stay.

Nice stay and based on experience can be recommended and I would consider staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Magnuson Hotel Cool Springs

Reviewer score

1
5.01.0
Sleepy in TN
Business
Denver
Mar 28, 2014

Dangerous and rude

My wife stayed here on business and after reading the reviews I felt this would be a good option based on the location and price. At midnight two men tried to enter the room, seems that the front desk had given them the wrong key. Minutes later the front desk called her room and demanded her name. again at around 6:00 am another call that just hung up. No apology from the front desk. The breakfast was OK. Room was OK. Maybe if the front desk attendant was focused on her job and not personal phone calls she might have gotten this right. But there are too many better hotel options.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Review of Magnuson Hotel Cool Springs

Reviewer score

4
5.01.0
That Johnson Boy
Business
Broken Arrow, Ok
Aug 13, 2013

Great place to stay

It was a pleasant stay. Very nice staff and comfortable. Peaceful !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Very nice restaurants in this area, along with your typical spots!

Review of Magnuson Hotel Cool Springs

Reviewer score

3
5.01.0
Powder Spring
Business
Tennessee
May 28, 2013

Good

I really enjoyed staying in this hotel. The breakfast was super, love the old lady serving breakfast. The staffs were nice. The only issue is that the Wi-Fi was not working. I blamed it on my laptop, however, I knew there is no Wi-Fi because my cell phone did not have any connection either. The staff seems to think it was my fault. Other than that, I enjoyed my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Magnuson Hotel Cool Springs

Reviewer score

4
5.01.0
66Timothy
Business
Brentwood, TN, USA
Feb 21, 2012

Great Value! Nice Stay I would recommend

Hotel met my expectations - great value ! Staff was great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

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