BEST WESTERN PLUS Ramkota Hotel

Great! I would recommend this hotel to anyone. It was clean and had great customer service.

Excellent Experience! Highly Recommend! Great food in the restaurant!

All quite good. Very friendly, helpful staff. Odd smell in my room that was off putting...rm 1097.....other than that, all very nice..

Although it was weird to stay in a windowless room, we were happy bout our stay. Its located close to many places. The indoor pool was great for both adults and kids. Our room A/C didnt work and the maintanence guy came right away. However, housekeeping didnt do a good job cleaning the room. And the restaurants are pretty disappointing. Overall, we enjoyed our stay and would recommend this hotel.

My family and I had stayed at the Ramkota before, several years ago. There was a volleyball tournament that we had to be in Sioux Falls for, so we decided to stay the weekend at the hotel again. So much has changed, and none of it for the better I'm afraid. First, we got there and the heat in our room didn't work. This would not be an issue if it wasn't 19 degrees outside, but it was. Next, the beds were hard as stone. Our son slept better on the roll away cot than we did on the beds! The other thing that really bugged me right off the bat was the television. Our room had a 22" tube television. Now, if this was a budget hotel, I'd just accept it, but after paying $115 a night, I expect a flat screen. Heck, I stayed in Cedar Rapids in a hotel for $56 and they had a 32" flatscreen in that room! And more complaints ensued through the weekend............. The room service menu is terrible now. Majorly overpriced, and not much to choose from. They used to have buffalo burgers, steaks, entrees, now they have very little. There were children that were chasing each other up and down the hallways until nearly midnight - both upstairs and right outside our room. We called the front desk, but it didn't stop. On Saturday night, we decided to go down to the pool / waterpark. There were dozens of adults sitting in the deck area drinking booze and having a wild time, and not a one of them was watching their kids. We went down to enjoy the hot tub, and we had little kids (I mean kids in floaty wings and life jackets little) jumping cannon-ball style into the hot tub - even though the sign specifically states no kids under 12 in the hot tub. The security guard came and cleared them out, then walked away to flirt with some lady and the kids were right back in there. The guard never came back. We finally got sick of it and left the pool area and went out for ice cream instead. There are many hotels in Sioux Falls that have pools and are much nicer, much quieter, much more enjoyable, more centrally located, and MUCH LESS EXPENSIVE. Sorry Ramkota, but you've lost our business.

We had a good experience at this hotel - clean and quiet on the edge of town - right off the interstate.

Very prompt and professional check-in at about 4pm. Room was very clean and temperature control was easy and steady. My sons really enjoyed the outdoor pool and of course the indoor water park. Ate at the restaurant once for breakfast and it was very good. Service overall was great. Only thing my sons complained about was the arcade. A lot of out-of-order games and nothing very recent or new. If that's all they have to complain about it won't prevent us from staying there again.

We enjoyed the free Wifi in the rooms, coffee maker and size of the rooms. The kids enjoyed the pool/water slide, but the pool only goes to 3 foot 9 inches, so not really a place to swim. There is a basketball area, which they enjoyed. The coffee and fruit in the lobby in the morning is nice!

Stayed Friday afternoon to Sunday Morning. Checkout time was 11AM, and housekeeping only tried to clean our room around 9AM on the checkout date. Front dest staff were friendly. Don't run out of towels on the first day, because housekeeping won't come to replace them.

I spent a long weekend at this hotel. First problem, they actually gave us a room without a window. I don't even think that is legal anymore. Second, our room key did not work at all during the 4 days we stayed. Every time we needed to get in, we had to wait for maintenance. It wasn't until the morning we left that they changed the lock. Third, the dining room had extremely slow service and was overpriced.