Staff was overall really helpful! The only negative thing I can say is that it was hard to get to sleep with all the noise coming from the first floor. I think there was a Christmas party going on and it was quite loud and it echoes all the way to
the other floors. Overall it was a good night stay!
We were 3 (2 adults + 1 child) and stayed here for 5 nights. They honored request for a Fridge / Microwave and an additional Fan with no extra charge. We checked in late past midnight and at the reception they arranged for a glass of milk for my
Son. The rooms were comfortable and were cleaned very well every day. There is ample parking and overall the experience was positive and although i don't see myself visiting Rapid City in the near future i would recommend this to anyone who is looking for a comfortable option to stay in Rapid City. Note breakfast is not complimentary but internet access is free. I did feel though that being a long weekend this place was not so crowded
(I am originally from India and not affiliated to Holiday Inn :D and this is my first review ever)
Hotel features (5 = best, 1 = worst):
Short drive from hotel
There is a walmart nearby for your local shopping needs and DO NOT SPEED ON I90
Overall a great value for the $$. Wish the breakfast buffet was included in all rooms. It was really good. The bed's were great, and the TV's were nice. There was a bit of an issue with reception on the TV though. I would stay here again if I were
in Rapid City. Sanford's across the park was GREAT.
Great location, friendly, efficient staff shuttle availability.
Our experience at this hotel was excellent. The staff was very friendly, helpful and always available to advise/assist us in our needs. We did have minor maintenance problems with keys but the response was immediate. Atmosphere was calming. We
were very happy with the decision to stay at the Holiday Inn. Our only advice is to have a small table with two chairs in the room for comfort. Sofa beds were not comfortable for sitting.
We were travelling on the Sturgis ralley weekend. Most hotels in the area had Jacked their prices way up. The Holiday Inn had not. The Hotel was clean, quiet, and the staff was very pleasant. Nice jewel in a crazy town.