BEST WESTERN Ramkota Hotel

Rooms were very clean, but their age is showing. Loose door knobs, tub faucet not completely attached. Tile aged, but very clean. Meeting rooms comfortable but again showing their age. Other hotels next door were advertising lower rates on signage.

After being checked in, we walked down the hall to our room and was met by what sounded like a whole room of barking dogs. We asked to be moved and the staff tried to move our room even closer to the room with the dogs. The guy at the desk was not to happy about having to move us somewhere else but did after we said we would just find somewhere else to stay. This was on a Monday night so there were plenty of rooms open. I almost feel like they put all the people who book their rooms online in one area which is not the best area of the motel. We did not use the pool area but it looked very nice. I probably will not stay here again.

Went traveling in the Black Hills to visit various attractions. The Hotel, Best Western Ramkota, is really a large layout that is 2 stories. There are no elevators in the complex which means all of the retired old people have to climb the stairs with their heavy luggage. There is a fine restaurant and bar on the premises but offer no continental breakfast but that have breakfast in the restaurant. There was no refrigerator or safe in the room and it was a hike to the pool and workout area. They have a convention center that is extensive and is in use every day so parking in the daytime is reduced. The staff is friendly and helpful but the front desk is handleing guests and phones at the same time. The rooms are comfortable but I saw a number of older patrons and some heavier patrons struggeling with the stair climb, only one story but they had problems still. I wouldn't recommend this hotel to anyone who visits the area.

The hotel is huge and the location is very good. Just exit I-90 and you can drive right into the parking lot. The gas station is nearby. From here we drove to all tourist attractions (Mt Rushmore, Crazy Horse) and got back to the hotel with ease.

Good location for the price

Our hotel room was nice the bed was comfortable. We would have liked to have sheets that were longer a little wider and covered your shoulders. A blanket with the sheet instead of the bed spread would be much more comfortable. Your close to everything in town and we liked that. If we ever need a hotel room again when we visit S.D we will definatly return to the Ramkota.

WARNING!!!! Late at night we found out that there was no hot water. The maintenance man was supposed to work on it. They never called to tell us it was fixed. Our room did not have hot water in the morning either. They would not provide us with a room to even take a hot shower. They would not make a satisfactory adjustment in our bill. (Manager said she would give us $20 ( a bad idea when you have to meet business clients feeling like dunge.) The room floor had not been vacuumed. I can not understand how this Hotel could even get one star. BEWARE!!!! Best Westrin in Rapid City smells.

The Ramkota Hotel was a 'Home Away from Home' for me. After a long business day, it was so nice to arrive in a clean room. The staff that I met going to my romm was so friendly.

The only thing that I found to be good is that Rushmore Mall is only about a 5 minute walk away from the hotel. Hotel staff here need to be more friendly; a smile goes a long way! Would not stay here again

it was one of the best tri[s our family has taken so far, great people who are always willing to help you without being unfriendly. Great pool and water park for the kids.