Hotel Overview
Excellent Place to Stay in Hot Springs, SD
We actually thought we were staying at a different location but this Best Western in Hot Springs...
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-
DaveWI
- Aug 24, 2011
Hot Springs SD
A great location to tour the southern Black Hills. Too expensive [...] vs local places that had...
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-
kintla
- Jul 7, 2010
Hotel Map
737 S 6th Street, Hot Springs, SD 57747-2963
- Area served
- Custer, Edgemont, Hill City, Rapid City, Pine Ridge
- Nearby airports
- (DEN), 300.00, S, Mile
- Area description
- Suburban
Amenities
- 24 Hour Front Desk
- Air Conditioned
- AM/FM Alarm Clock
- Business center
- Casino
- Coffee Maker in Room
- Connecting Rooms
- Copy Service
- Data port Available
- Electronic Door Locks
- Exercise Gym
- Express Checkout
- FAX
- Fitness center
- Free breakfast
- Free Local Telephone Calls
- Guest Laundromat
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- Indoor Pool
- Internet Access
- Ironing Board
- King Bed
- Microwave
- No Smoking Rooms/Facilities
- Outdoor Parking
- Over Sized Rooms
- Pool
- Queen Bed
- Refrigerator
- Safe
- Safe Deposit Box
- Smoke Detectors
- Sofa Bed
- Television with Cable
Dining
- China Buffet
- 2.50 mile(s) from China Buffet, Buffet, Chinese, 10:00 a.m. to 9:00 p.m. daily
- Dairy Queen
- Adjacent to Dairy Queen, Fast Food, American, 10:00 a.m. to 11:00 p.m. daily
- Winner's Circle
- Across the street from Winner's Circle, Bar/Lounge, American, 10:00 a.m. to 11:00 p.m. daily
- MiCocina
- 2.50 mile(s) from MiCocina, Full Service, Mexican, 10:00 a.m. to 10:00 p.m. daily
- Scotty's Roundup
- 0.60 mile(s) from Scotty's Roundup, Full Service, American, 10:00 a.m. to 11:00 p.m. Tuesday through Sunday
- Dale's Family Restaurant
- 3.00 mile(s) from Dale's Family Restaurant, Cafe, American, 6:00 a.m. to 8:00 p.m. daily
- Sturdley's
- 1.50 mile(s) from Sturdley's, Cafe, American, 6:00 a.m. to 9:00 p.m. daily
Hotel Policies
- Check-in:
- 2:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (7)
Ratings and reviews for BEST WESTERN Sundowner Inn
- All travelers (7) 3.9 / 5
- Business (1) 4 / 5
- Couples (2) 4 / 5
- Families (3) 3.7 / 5
- Singles (1) 4 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.6
- Hotel staff:
- 4
- Room comfort:
- 4.4
- Location:
- 4.1
- Value:
- 3.7
86%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Annonymous Traveler
This hotel needs a new manager
The hotel itself is ok, but they really need a new manager. When we reserved online, we requested two non-smoking rooms. When we arrived, we were told that we would be getting smoking rooms. The manager stated that "(online reservation company, name deleted) does that to people all the time", and that she couldn't change it...even though we were nearly the only guests at the hotel. She went on to say that "no one should use (online reservation company) to make a reservation", and continued on to tell us how bad reserving on line was and that we should know better. One of our party has a breathing issue, and absolutely cannot stay in a smoking room. We did eventually get her to issue us non-smoking rooms, but only after threatening to go somewhere else and dispute the room charges with our credit card company. In my opinion, unnecessary rudeness and terrible customer service on the part of the manager.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 2
- Value:
- 3
Dining tip:
Short drive from hotel
This is a tiny, tiny town. Not much here, and nothing stays open late. Best bar/restaurant we found was The Vault. Good beer, good food, great service.
Reviewer score
Would recommend
DaveWI
Excellent Place to Stay in Hot Springs, SD
We actually thought we were staying at a different location but this Best Western in Hot Springs was extremely nice. It is downtown but very value priced for such a location in the Black Hills.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
The Best Western is right downtown so there is no need to drive around. Has a nice pool too.
Reviewer score
Would recommend
Servocal Ron
Last night in Hot Springs
Entire pool was 1 meter deep, but it was great for kids. Chemicals were perfectly regulated and temperature was spot on.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Dining tip:
Short drive from hotel
Dales Family Restaurant by Evans Plunge. You gotta try the buttermilk pancake(1) for breakfast. The lunch/supper choices are great too. Home cooking.
Reviewer score
Would recommend
kintla
Hot Springs SD
A great location to tour the southern Black Hills. Too expensive [...] vs local places that had way more local charm. Very nice friendly staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Mardimar
Nice rooms, no elevator
Printer was broken at check in, so no receipt. No elevator. Other than that there is no reason to avoid this inn. Everything else was very nice. The breakfast attendant was nice and helpful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Secokid
Good Stop over Spot
Hotel was very nice. Nice size rooms, centrally located in town, very friendly staff. There was an employee in the breakfast room chatting with everyone and had lots of great information on what to do in the area. The only compliant we had is that we were given a room equipped for handicap without being asked - showers are not as nice. I think all hotels could be more proactive in helping advertise restaurants in the area especially when you hit an area like Hot Springs where some things had closed for the season.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Sightseeing tip:
Not Applicable
Watch if you are planning to travel in off season. Many places advertised throughout Black Hills area that they would be open until end of October. However, because the weather had cooled and tourists had dropped off, some things just closed early. Hard to plan a trip! So just be cautious of this aspect.
Reviewer score
Would recommend
Groiner
Excellent!
Nice location to take scenic drive to Rushmore. The old town was very Americana.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
