SpringHill Suites by Marriott Charleston North

We received an upgrqaded room for 2 nights at the same price! Everything was A1OK - staff great, breakfast very good and breakfast staff excellent. Clean, modern, good access location for Charleston and area. Very pleased we chose this hotel

Brightly lighted rooms, quiet neighborhood, friendly staff, great price value on this facility. Highest recommendations as we were very well pleased.

Nice and clean hotel. Beautiful decoration and breakfast. Close to Historical Charleston.

The location was great because although it was close to a main highway, it was behind other hotels so we didn't have traffic noise. However, because it was behind other hotels it was difficult to find - even using our GPS - we had to stop at one of other hotels and ask. Once there, we were happy with location and facilities. Room was comfortable and continential breakfast was more than adequate - hot as well as cold items. Staff was polite and helpful - would recommend this hotel to friends.

I am a frequent user of Marriott Hotels so booking with SpringHill Suites by Marriott Charleston North to attend the PGA this past weekend was a no brainer. It was to my disappointment to find roaches in our room when we paid close to $200 for a one night stay, TOTALLY UNEXCEPTABLE and not of the Marriott Hotels standard that I'm used to. When we filed a complaint with the front desk/manager, they were only willing to offer reward points and an apology. Its ashame that this hotel owner is falsly representing Marriott Hotels to get business considering Marriott is "the most powerful brand portfolio in the world... that sets the bar for the hospitality industry." SpringHill Suites by Marriott Charleston North DID NOT represent the Marriott core values: "put people first, pursue excellence, embrace change, act with integrity and serve our world." We will never stay at this hotel again and we would not recommend it to anyone else. :(

Our first time to stay at a SpringHill Suites. We were simply looking for a place to stay an extra night in the Charleston area and got lucky with our choice. We were very pleased with the cleanliness and how friendly and helpful the staff was. It was an easy drive to go back to the Historic District in downtown Charleston

We stayed here the night before we went on our cruise....The staff were very helpful when we were looking for somewhere to eat dinner (Noisy Oystery was delicious) and printed out directions to every where we were going. Breakfast was great. Room was very clean and comfortable....loved the retro decor. Nice flat screen TV and nice bathroom too. I would highly recommend this place to stay. And would stay here again when we are in the area.

Staff was excellent, very courteous and helpful at all times! Breakfast bar was very good. The only problem was the bathroom door - it scrubbed the floor and was hard to close! Room was nice, clean, and we loved all the pillows!! The bed was very comfortable which is unusual for a hotel bed!

We arrived very late from our flight. The clerk was very helpful in setting up a room for us. She didn't say it was a handicapped room, which we didn't need. We asked the next day if we could move, but we were told the hotel was sold out the entire time we were there so we kept the handicap room. We have dealt with my husband's parents' recent deaths and my elderly parents' needs. We came from TX to SC to get away from the reminders of death and dying. We had junior high kids all around us. They were very noisy late in the night and early morning, including door slamming. They woke us up Sunday morning from their inconsiderate noise. We thought they wouldn't be back for Sat. night, but they were. It was a school event of some sort. Had we known they would be back Sat. night, we would have found a new hotel.

Very nice hotel and only about 15 min from downtown. It was clean and had everything we needed. I love the pillows! Staff was always friendly and accomodating. I would definitely recommend this hotel.