We are still waiting our refund. And still do not have a call back from the manager of the hotel... the hotel is really a two star. Carpet and fixtures are well worn. Bed was comfortable and the sheets were clean. But we are still waiting on our
refund from the hotel. We were billed by orb#@$ and also billed by the hotel and no one we have talked to has been able to correct.
I must admit that I didn't spend much time at the hotel. The room was clean and quiet. Everything worked and seemed well maintained. The staff was friendly, but had issues in replenishing the bathroom with shampoo and towels as in forgetting
about. Luckily there was 2 hand towels. Maybe a checklist is in order.
Two things that could be better: 1) the toilet would get stuck when you flushed, and I had to readjust it manually to stop the water flow; 2) the house cleaning forgot to replace the coffee and/or bottled water 2 out of the 3 nights I was there.
Otherwise, the room was cleaned well, the service was good, and the help and front desk very pleasant.
Though the hotel was out of the way if you wanted to visit Charleston regularly, it was much cheaper and better kept than quite a few hotels in downtown Charleston.
My husband and I were away for the weekend of my birthday. So we were looking for an intimate vacation. Well that was impossible since our room was right next to the pool/game area and the "maids lounge". The breakfast is not a complimentary
breakfast we assume it was since our reservation said bed and breakfast. But over all the hotel was great. The staff was extremely cheerful 24/7.
I did not spend a lot of time at the hotel so I can not comment on many of the amenities. The room was clean, confortable, and quiet. There was easy access to the highway so I could get to other destinations. I would stay there again.