after we parked we walked over to the elevater and the trash can at the elevator smelled like something had died. we were able to check in early which was nice butwhen we got to the room, it was the same as the pics on orbitz, just 15 years older.
one of the closet doors wouldnt open the other was not on thetrack and looked like it was going to fall off any time..very rusty. the deal breakers were a dead cockroach and many stains on the comferter. one of which was thumb sized and brown,and fresh looking. other stains were urin colored, could have been juice or something but how do you know.but if you put a white comferter on a bed you should at least take better care of it... all in all i didnt want to touch anything. we left after a total of 30mins, the woman at the dest was very understanding, not surprised at all.we got all of our money back and will never stay here again.
I had to switch rooms 2 times before i got a room the 2 room i got i turned the stove on and got shocked it started smoking.Rooms not clean carpet spots everywhere.The dishes in the kitchen were dirty.The safe door was ripped off.I can go on and
My overall hotal stay was good, but the lady at the counter, Nikki, was not very friendly. She had poor customer service and argued with me in front of other guests about my hotel room. I booked and had documentation showing I paid for a King
bed-Ocean Front view, but she insisted on giving me Double beds with a Side view, telling me that is all they had available! After a long debate and me telling her, her actions were not customer service like and I would definitely let someone of higher status know, she ended up finding exactly what my docemtations stated and the stay there was fine!
I have stayed in much better places. It wasn't the worst and not the best. Not anything for children to do. The pool really wasn't the place for them when you have grown people making love in the pools. The elevator from the parking deck had an
awful smell. That cleaning it on a regular bases could have taken care of. On a good note the air conditioner works great. That was a highlight.
Great location. Nice room, but the air conditioning was very poor. The whole place felt humid and warm. We were able to keep our room quite cold but it still felt a little humid. We had a great time but you could tell it was being updated. I
wouldn't recommend it to anyone unless you wanted a great location really cheap.
The hotel was great! I just got screwed over by [...]. I will never book through [...] again. Go to another website to book or call the hotel directly! But I loved the hotel! Def going to stay there again