The staff was very accomodating when requesting late check out :-) Also at check in, we arrived early in the morning and our room was not ready yet, but they were able to get us in 2 hours before check in. Staff was friendly and rooms were clean
and comfortable. Excellent location with ocean front view from our balcony. The only thing is that the staff didnt wash the few dishes (wine glasses and a couple plates - we didnt cook) but otherwise all was good with our stay. As a first commer to Myrtle Beach however, I would recommend that the hotel provide beach chairs, renting from the lifeguard was very expensive per day.
Hotel features (5 = best, 1 = worst):
The hotel does not provide beach umbrellas or chairs, you are on your own! Either you rent from the lifeguard on duty at $35 per day (quite expensive from my point of view) or you are at the mercy of the hot sun!
My husband and I loved our stay here. The room was fantastic, everyone was very friendly and the location of the hotel was within walking distance of everything! We most definitely will be coming back!
Very helpful and friendly staff. Great location. About a mile away from boardwalk, close enough to be able to enjoy but far enough away to be less crowded and ease travel to and from. Would definately stay again.
My girlfriend and I stayed here for 5 nights this week and we had a blast! A great view of the beach, several pools and hot tubs, beach access, a Starbucks in the lobby, and a very friendly staff! Truly a great stay, we will be coming here again!!!
My husband and I have stayed at this hotel before and even though it needs to be remodeled and a little cleaner, we have enjoyed our stay. I mean, hey we are at the beach. We went in March 2014 and here we are 10 days later and I get a $65 charge
on my credit card. Call the hotel and spoke to a very unpleasant and rude assistant manger who told me that WE STOLE A COMFORTER OFF THE BED. Who steals a hotel comforter. Supposedly the housekeeper and the housekeepers supervisor saw us. Are you kidding me? We are in our 50's and have never stolen anything in our lives. And who wants a hotel comforter? If someone saw us why weren't we stopped? We had to go by the front dest and I stopped at the desk to tell them we were checking out. The rude assistant manager told me he believed his housekeeper and not me and he would not refund our money. So, if you choose to stay here, make sure you have someone count the bed linens before you check out. I am still not believing this happened.
It had a good location, close to a lot of stores and restaurants in walking distance. The staff was great on check in and check out. It was during spring break so there was a lot of college students, the noise level was kept to a minimum and they
were all very friendly. The housekeeping staff was great.
Dirty parking deck,parking deck elevator out of service most of time,room dirty,ac/heat did not work maint. Fixed, still did not work right,bedroom door not stay closed when locked,elevators in hotel were extremely slow
Check in was speedy. Great location. The room was comfy. The only bad thing was the door handle on the refrigerator was dirty and it took 20 minutes for an elevator to come get us off of the 12th floor at check out time. Everything else was great.
I would come stay again.