I can handle bad hotel service but not a gross room! Even the indoor pool area was nasty. Want to know why the rooms are cheap? They don't have enough staff to clean or help guests. Line was out the door to check in. Was like lthat everyday for
several hours. Indoor pool and lazy river was dirty, cloudy water, packed with zillions of kids and people. Indoor pool deck was filthy. I witnessed a toddler defecate in the pool and nothing was done by staff... Because there wasn't any staff to be found!! The chlorine in lazy river was so overpowering kids and adults were complaining. I think they shocked it with chemicals but never told the guests to stay out it. The clientel that stays here is not your typical surburbia family. Not even close. Our room was so dirty my kids socks looked like they were running around outside. The bathroom tile floor in our room had so much grime in the grout that I never took off my flip flops. This is clearly a place where guests shove 15 people in one room with 2 beds.
My wife and I stayed here last weekend. We've stayed here before and location wise, we like it because it's not in the crowded section of the beach. While we were there, we had a do not disturb sign on the door and to our surprise, a maintenance
guy knocked on the door and when we didn't answer, he put in his key to open the door. Luckily we had the top bar locked but with the sign on the door. I called the office and they were apologetic and informed me they sent the maintenance guy to the wrong room. Either way, this could have been a horrifying experience for my wife if I was not there and she would have been on the balcony and saw a guy I the room. Honest mistake but there should be precautions so this does not happen. As far as the room goes, it was very clean but average. Gorgeous views though. All in all, it's not the best place to stay but also not the worst.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Very close to River City Cafe and Jimmyz Hibachi Grill. Both were awesome.
Very nice ocean front room very clean staff was very nice and helpful bath tub drain very slow was our only down fall but that was it great price had a very nice getaway would stay here any other time I get a chance