I was expecting a resort but ended up in an apartment complex. The restaurant and pools was a drive away instead of being in the same building. Just because RESORT is in the title does not make it so. Lesson learned
First of all, I only stayed at this hotel (Lodge) because it is close to the House of Blues. My wife and I traveled from Charleston for a concert at the House of Blues, so we selected this hotel (Lodge) because it was just across the street. When
I booked this place I assumed that I would get a room in one of the towers closers to the beach. However, I got put in one of the old, uncomfortable, and really outdated “lodges” on the property. The PROS: the hotel was close to where we wanted to be, and the grounds were nicely landscaped. The CONS: No directions to the rooms when you get out of the elevator. All of the furniture and cabinets in the room were cheap particle board that was chipped, delaminated, and marred. The bed pillows were horrible; I can’t even explain how bad these pillows were. In the room, we had two options for AC/heat, either heat of 75 degrees or AC of 65 degrees, no other options, nothing in between. There was rotten wood all around the outside of the building and our deck was filthy. These “lodges” look like they haven’t been updated since the early 1980’s.
Staying here was one of the worst nights of sleep I have had in a long time. We were only in town for one night luckily, I would have stayed a second night in these conditions. I paid a total of around $105 to stay in this hotel, but it should have been more like $50 for what I got.
the location was the only thing we liked about the room. for the price i was very disappointed. i know i could have gone down the street to the hampton inn and would have had a much better room. the room smelled. everything in the room from the
floor to the appliances were old and out dated.
The ad and information on your web site is misleading, it shows the two new towers that are very nice, however when we checked in they gave us a room in lodge 1, which was clean but need a lot of repairs and the room was an old room very small
with old furnishing. Our return trip 7 days later was even worse, this time in lodge 2. This room was out of the 50's the furnishing was old, and not as clean as expected for a 3 star resort. We would have had a better room at Day's inn. They also charged an additional fee of $7.50 which was in addition to the room charge. Is was not the price but principle of not tell about the fee before hand. Would not stay there again.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Chesapeak House Seafood great food,large portions, friendly staff and priced right.
My husband, family, and I have stayed at Ocean Creek for many years. In the past, we have usually been satisfied except for towel service. I have learned to wash my own towels if I want clean ones available. No one wants to go on vacation and pay
for services he/she does not receive.
This past stay, the room was extremely dirty, and outdated. Housekeeping usually showed up early in the morning or late afternoon around 4:00.
We had to wait until after 4:30 to get in our room because it was not ready. Microwave was dirty, so I washed it. Again, not something I should have to do on vacation unless I am the way that soiled it .It is sad to have such a wonderful location and amenities, yet fail to keep up the condos. There were also roaches crawling around everywhere outside the room.
Owners should have to keep their condos and villas updated and pleasant, or not be allowed to rent out them. It gives the whole complex a bad reputation when things are not updated and clean.
the unit we stayed in is very poorly kept. Furnitures are worn out , bed lumpy and bed cover dirty . Pillows need replaced. In fact the whole unit should be updated! Including the carpeting. Get rid of the cockroaches !
I could get a better deal
for the money I paid for the place .