The weekend was awesome!!! The room and service was great!!! Front the beginning to the end and especially the beginning because the lady that check us in went beyond herself to make sure we was happy with the room that was given to us and for
that I am grateful and her kindness was greatly appreciated. Sorry, but I can't remember her name, but another lady that work there have the same name.
E & L Harrell
Hotel features (5 = best, 1 = worst):
Short drive from hotel
When going out for seafood @ the larger seafood restaurants always ask for a senior menu, you may not always want the buffet and they will not offer or tell you they have senior rices or menu.
This resort overall was ok.after checking into first room.was very nasty.chair that pull out to a bed very very nasty.peanuts and shells were all over it.smell nasty.bathroom wasn't clean.mold smell.but we were moved rite next door.it was much
better.but mold was still in bathroom tiles.nothing bleach couldn't clean.andwhen I took a shower .as the water touch the tile.mold fell into the tub as I took my shower.the cooking spoons and forks were not clean.old food and hair were on them.so had a late start cooking breakfast.manager brought some clean ones up 35-45 mins after I inform them of my concerns. They said thst if we wanted to stay later we can.so we did till 6pm.I was very shock at the cleanliness lacking at this resort.I've been coming here for three years.but after the good manager Jennifer customers service .we may give them another try.
I have stayed here twice now and consistently the rooms are not ready during the scheduled check in time. Plan on not receiving your room key until at least 6pm. The hotel is okay, but not worth the aggravation of dealing with there incompetent
and overwhelmed staff.