Dunes Village Resort

This is a nice hotel for the price and the waterpark wad great to have on really hot or rainy days. My only child is a year old and I would recommend it more for older children. I didn't know he was not allowed in the big pools even with me. The rules stated to have him in the small kid area which is in the Palmetto building. He did not like all the sprinklers in that area and sometimes kids were too rowdy in the lazy river so he did not get to enjoy the water as much as I hoped. We were in the Palm building and it would have been nice to have a pedway between the buildings when it rained. The location by the beach was great but there is only 1 restaurant for dinner and others are driving distance. The staff was friendly and the rooms were clean. My only complaint was room service always knocked on the door between 9:30 and 10 and usually weren't ready to leave by then and had to ask daily for them to come back later.

Awesome pool, great for family with kids. Rooms are a little outdated. Restaurant was fairly good with big portions at average priced.

Our experience as a young couple was amazing and we will definitely revisit next year! Everything was perfect!

Great love hotel, will visit hotel in the next year

Read the reviews and was convinced I had chosen a good "resort" hotel to take my family on a little getaway to Myrtle Beach. Location was at the beach and the amenities were just as advertised so that wasn't a problem. Got to the hotel and wasn't for sure which tower I was staying in but I ended up staying in the (P) tower. First impression when I got out of the elevator to walk down this long hallway to my room was that I didn't really feel safe. The hallway was dimly lit and I felt like I had checked into a bad motel in a bad part of town or something. Anyway got inside the room and I have to say it was clean, king size bed, mini stove, fridge, microwave, cabinets, fold out couch, etc...Bathroom had one-ply toilet paper, the towels were thin and some still had yellow stains on them that didn't quite wash out. And you have to go down and get the shampoo and conditioner from guest services.The blanket on the bed was a thin cover not a duvet which my wife complained was very "itchy." View was nice overlooking pool and you can see the beach. Two flat screen televisions for our viewing pleasure. Wi-fi in room didn't work too well. Had to go down to the lobby to get a good connection. Came back from our outing the following day and the cleaning service didn't wipe the dining table, left the trash can open and the trash liner on the bedside table. We're we suppose to do that? We were checking out the next morning and put the privacy sign on our door and around 9am the cleaning lady come knocking at our door asking if we were checking out this morning. I wanted to say, "Excuse me, don't you see the sign? And why are you asking me? Shouldn't you know? Or if you don't know, why don't ask the front desk? Don't come bothering me when I'm still trying to sleep and check out isn't for another 2 hours." But I didn't because I decided to write this review instead. When I checked out the lady at the counter asked me,"How was your stay?" And I said,"It was alright." And she just left it at that. It seemed like customer service was not in the forefront of her mind. Not what I expect from a "resort" hotel. She could have asked me "How could we have your stay better?" Or "What were the things you didn't like about your stay so your next stay will be more enjoyable?" "How about some darn 2-ply toilet paper!!!" If you're going to call yourself a "resort" hotel at least train your staff to make your customers feel like they didn't come all this way and spend all this money and feel like I could've got the same thing staying at a regular hotel and could've spent a lot less money. By the way, they also charge you about $17 dollars for hotel fees. Definitely not coming back to this place. Parking is across the street in a parking deck which is kind of a pain. This is my first review ever so I hope when people read this it will be insightful as well as helpful.

Families with small childre should stay in tower one. Great place for children regardless of the season! Loved the hotel menu prices were not outrageous.

had a great time, but lazy river was a bit too crowded, and not enough tubes at times.

Perfect for Beach fun. People with young families can especially enjoy this Hotel. There are a lot of activies for children. The facility is well maintained.

I have stayed at Dunes Village several times. With upcoming hurricane warnings Dunes Village is unwilling to refund deposits. This shows they are not consumer friendly and are williing to make a buck in any way possible. How Greedy can you get!!!! We are all in an economic recession not just the hotels. To make a consumer continue to pay for a room they will not use due to hurricane warnings it just un-excusable.

This was our second time staying at dunes village. If you have young children they will love the water park that's located inside the hotel. The staff was very nice the room was great and the view was awesome. We had a 3 bedroom deluxe on the 9th floor [...]