This hotel is filthy and disgusting.....the rooms, the pools, the hot tubs.......NOTHING is clean. I will never stay here again and do not recommend for others to choose this hotel either........Myrtle Beach is a great place and has lots to offer
so keep looking and don't stay at Crown Reef
We were so disappointed with this place. Paid way too much. Trust me, this place is literally a dump. The room was shabby and everything you touched was sticky. Would not walk on the floors in my bare feet. The glass balcony doors were foggy and
the very small balcony was filled with bird dirt.
It's a shame this hotel has been neglected for years. The noise from the people in rooms on either side of us kept us up into the wee hours of the morning.
There are many other hotels along Ocean Blvd. and I'm sorry I didn't research this further.
Room not clean . Chairs and table out side had mold on them. 409 and Clorox would take care of that. Floor did not look like it had been cleaned for a while. Bathroom door Handel was very bad I clean it with soap . When I booked the room it said
all rooms had a microwave it did not . A bowling lane and a Starbucks not. When I call to complain I was told they needed to up date there site. I could have had a better room at hotel 6. Not worth the money. Would not stay again .
Trash on walkways by rooms, cigarette butts overflowing trash cans pizza boxes etc. and this was the entire week. Pile of cigarette butts on floor by elevator NEVER CLEANED UP! Room dated and cramped. WiFi was so weak could not log on. Elevators
were very slow, expect a long wait. On the day of check out waited 45 mins for elevator ended up carrying luggage down 6 flights of stairs. Pool was extremely dirty. Will never stay there again. Folks I ain't exaggerating.
This is surely not a 3-star hotel, hardly even a 1! The best thing about this hotel was the view from the balcony, that is all. When we got off of the elevator and approached the door we were disgusted - and we hadn't even been in the room yet!
The door was filthy, the curtains were filthy from the outside looking through the window, we were afraid to go in. When we went in, it smelled of mildew. The furniture was outdated, there was a hole in the wall - YES, a hole in the wall! The light in the bathroom wouldn't come on. We requested it to be repaired twice and both times it was not fixed. Housekeeping didn't clean the room. We had to catch her in the hallway and ask if we can get the beds made, trash emptied, and fresh towels. It took about 4 attempts before we got fresh towels. The bathroom was never cleaned during our stay. The water drained out Slowly from the tub when we showered. So we had to stand in dirty water while showering in a dirty tub that housekeeping never cleaned during our stay, the room was just horrible. I would not recommend this place to anyone. It was not worth it the money that we paid! I want a refund.
Horrible experience with check-in. Took over one hour and then room not ready. Unable to get in room until 6:30pm. Elevators either broken or took 30 minutes to get, so took stairs entire week. Unable to locate luggage cart or get staff assistance
with this. Carried all luggage up stairs to room. Once in room, cleanliness OK but no shower curtain and not enough towels. Unable to get staff assistance for several hours. Restaurants in building not open at convenient hours.
The location was far away from all the excitement of Myrtle beach but close to the airport. The beach front experience was great... great views!!. However, my room was horrible! There was mold, horrible smell, Fridge did not work and the room was
just not good!! The hotel was also very old! I did not like the hotel