Hilton Head Island Resort & Spa

2 stars
View map of 36 S. Forest Beach Dr, Hilton Head Island, SC 29938

Hotel Overview

Reviewer score
2.4
out of 5
84 reviews
GREAT GETAWAY

ONE OF A KIND See full review

  • DASHDOCTOR
  • Apr 26, 2010
great location for the money

metropolitan hotel is going through a renovation at the present time.the staff is very accomadating... See full review

  • Anonymous
  • Aug 10, 2008
Recently renovated, the Metropolitan Hotel in Hilton Head is located across the street from Forest Beach and convenient to championship golf, tennis and water activities. Metropolitan Hotel Hilton Head guests enjoy reduced green fees and preferred tee times at local courses. Guests enjoy an on-site pool, tennis court and more. Coligny Plaza and Coligny Beach Park are a short walk from the hotel.
Location
The Hilton Head Metropolitan Hotel is located just south of Coligny Circle on South Forest Beach Drive, and just north of the world famous Hilton Head Sea Pines Plantation. World-famous golf courses like Harbor Town Golf Club, Palmetto Dune's Robert Trent Jones and the three Shipyard Plantation courses are minutes away.
Rooms
All 140 of the comfortable, spacious rooms at The Metropolitan Hotel include refrigerators, microwaves coffee-maker, hair-dryer, iron/ironing board are available in all rooms. The decor is contemporary with plush white linens and dark wood headboards. Efficiency rooms also include a kitchenette with a two-burner stove. Junior and connecting 2-bedroom/2-bathroom suites are available.
Property features
The Hilton Head Metropolitan Hotel offers an outdoor seasonal swimming pool, tennis courts, an indoor golf practice net, and reduced green fees and preferred tee times at local courses. Complimentary wireless Internet is available in public areas. The Metropolitan Hotel is located directly across the street from Forest Beach and within walking distance to shops and restaurants. Six golf courses are minutes away.
Highlights
  • Convenient to beach, golf courses and family activities
  • Reduced green fees and preferred tee times at local course
  • Free high-speed Internet access
  • Seasonal outdoor swimming pool, tennis courts, indoor golf practice net
Nearby attractions
  • Harbour Town Lighthouse (3 mi/5 km)
  • Shelter Cove Mall (3.4 mi/5.5 km)
  • Adventure Cove  (5.2 mi/8.3 km)
  • Tanger Outlet Malls (10.7 mi/17 km)
Business
  • Free high-speed Internet access in public areas
  • 2 conference rooms, banquet facilities for up to 200 guests
  • Event planner available
  • Complimentary fax/copy services
  • Business center
Transportation
  • Hilton Head Airport (7 mi/11 km)
  • Savannah International Airport (45.2 mi/73 km)

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Hilton Head Island Resort & Spa Rooms

Standard Room
Features either a king or 2 double beds. Bright floral decor with pine furnishings, fridge, microwave, hairdryer, iron/ ironing board, coffeemaker, alarm clock. Connecting, handicap or non-smoking rooms are available on request.
Premium Room
Features either a queen or 2 double beds. Includes kitchenette, fridge, microwave, stove, coffeemaker, dishes, iron/ironing board, table, radio and alarm clock, sofa bed. Connecting, handicap or non-smoking rooms are available on request.

Amenities

  • Free parking
  • Pool
Activities
Pool
Fitness center or spa
Dining
Coffee maker in room
Services
24 hour front desk
Laundry service
In-Room Safe
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
Telephone
AM/FM alarm clock

Dining

On-site Dining
Complimentary Continental Breakfast * 7am-9:30am * Fruit, bagels, cereals, coffee, milk, muffins, oatmeal

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hilton Head Island Resort & Spa

Overall score

2.4 / 5
5.01.0
84 out of 84
Amenities:
2.4
Cleanliness:
2.9
Hotel staff:
3.1
Comfort:
3.1
Location:
4
Value:
3.2

46% would recommend to a friend.

Sort by:
Review of Hilton Head Island Resort & Spa

Reviewer score

1
5.01.0
Mimi Ford
Family
Johnson City, Tennessee
Jul 3, 2013

Horrible parking

No parking lot. Only had 8 parking spaces for the whole hotel. Swimming pool was closed the whole week. Worst trip to Hilton Head ever. Was told by staff that pool was closed due to not having a handicap ramp. Asked to speak to manager several times and was told that he was on vacation. Rude people working the restaurant - Hincheys Chicago Bar and Grill.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Family

Shopping tip: Short walk from hotel

Pick up groceries at the local Piggly Wiggly.

Review of Hilton Head Island Resort & Spa

Reviewer score

1
5.01.0
Daddy CHEAPBUCKS
Family
Independence , Mo
Jun 1, 2013

Outdated Hotel

Was OK for a place to sleep , Not a high quality hotel. As the saying goes , You get what you pay for .. In this case I will spend that extra few dollars rather than get what I got ..

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
3
Trip purpose:

Family

Dining tip: Short drive from hotel

Found a nice hole in the wall place called Fiesta Fresh Mexican Grill on New Orleans Rd for dinner , HIGHLY RECOMMEND and then for breakfast I recommend a place called Stacks on Regency Pkwy.. AWESOME breakfast buffet ..

Review of Hilton Head Island Resort & Spa

Reviewer score

4
5.01.0
Aexjondro
Single
Austin, Texas
May 9, 2013

Great!

I had read horrible reviews and horror stories about the hotel, so I was more than hesitant when I reserved. The location of the hotel is PERFECT, you are across the street from a public path to the beach and near Coligny Plaza. My room was clean and I had maid service every day I was there. This is by no means a luxury hotel, but the room was very large and was perfect for what I needed. Be advised there is no wifi and no phone in the rooms, wifi is available in the lobby. GREAT VALUE!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Single

Review of Hilton Head Island Resort & Spa

Reviewer score

2
5.01.0
LPP Super Stepmom
Family
North Carolina
Apr 1, 2013

Dissappointing

This hotel is just in need of a make-over. It just needs a specail touch to refresh it. Misunderstanding about reservation led to a more reasonable room accomidation, but still confused by the lack of clarity from the reservation that was made.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Family

Review of Hilton Head Island Resort & Spa

Reviewer score

1
5.01.0
unhappy mcd mom
Couples
McDonough Ga
Aug 6, 2012

....................

There was VERY limited parking - I counted 12 spaces available. I requested a "smoking" room - I received a "non smoking". Our "beachside" room actually overlooked the pool NOT "beachside", which really didn't matter since it was located a street back from the beach. I fail to see how any room can be "beachside". i would suggest leaving that out of the description, it is very misleading.. It was a 15 minute walk to the public access entrance to the beach. All the other true beachside hotels were all gated, so we were forced to use the public access. There was NO hot water, we wound up taking cold to lukewarm (and thats being generous) baths/showers. The room was somewhat cleaned each day, but the trash was never removed.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Couples

Dining tip: Short drive from hotel

Severl resteraunts and fast food places located 3 to 5 miles from the hote.

Review of Hilton Head Island Resort & Spa

Reviewer score

3
5.01.0
Ronjon8154
Couples
Midland, Michigan
May 18, 2012

Don't believe the balcony

Hotel is kind of run down, but very inexpensive compared to alternatives. The balcony is not really: it is only 18 inches deep, not even enough to put a chair on - standing room only. (The corner suites may have larger balconies in the building corners.) However, it is a way to get fresh air. In order to get ocean view, you need to be on the top 2 floors. There were holes in the wall where pictures used to be, but as said before: the room was relatively inexpensive.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Couples

Review of Hilton Head Island Resort & Spa

Reviewer score

2
5.01.0
kwanman
Business
Tenafly, NJ, USA
Feb 27, 2012

no wifi!!!

omg !! no wifi i couldn't believe that !!! what could i do without internet

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Hilton Head Island Resort & Spa

Reviewer score

2
5.01.0
Anonymous
Couples
Hixson, TN
Aug 10, 2011

metropolitan hotel

Hotel was in decent location and was short walk to the beach. The parking is horrible. You have to park very far away. The elevators and stairs are quite shaky and not in great repair. The rooms are ok. Bed is comfortable. Balcony very tiny. There are no phones in the rooms. Pool was clean and in good repair. The chicago sports bar on the front of the hotel was awesome! This is definately NOT what I expected. It is inexpensive and will do, but don't expect anything amazing. It is like staying at a red roof or motel. You must walk, drive, or ride bikes to get anywhere. Things are very spread out. The general manager was very nice. There was a man that shuttled us to our car on a golf cart when we checked out. It was not available at all times however. The hotel ad says they spoil you with customer service, that is absolutely not true!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
2
Value:
3
Trip purpose:

Couples

Sightseeing tip: Long walk from hotel

Rent or bring a bicycle

Review of Hilton Head Island Resort & Spa

Reviewer score

1
5.01.0
the newby's
Family
atlanta ga
Jun 9, 2011

the worst experience ever!!!

If i could give a zero as a rating for my experience, i would.First of all i requested a no smoking room and the room i was given was so stinky that they left the patio door open with the air conditioner on to vent the smell out which did not work . there were flies in the room and we were woken by a guy early the next morning . He walked up on us we jumped up and asked who he was and what was he doing in our room? He said he was the extaminator. Mind you, we did not even call to complain about the smell in the room but i believe that they knew the condition of the room they put me and my family in. you would think that was the worst but no, in the middle of the next night as we tried to catch some sleep because the tv has been cut of on us, we heard this loud crash like noise in the bathroom an we all jumped up again rushed to the bathroom just to find the vent above the toiletseat had fallen of the wall just imagine that noise. The curtain at the shower was so short that when we showered, the floor was floaded with water and we would have to take towels to mop the floor. The towels are so worn out they scratch you when you try to dry yourself with them and mind you there is not even a phone in our room to access the front desk so if you did not bring a cell phone, i guess you tough it out. This was our third time staying at this hotel but this is the worst. I truely enjoyed the previous stays but this last one was a nightmare. I do not know what the problem is but if it is due to change of management, the current management has no business managing, this use to be beautiful hotel. If this is how the rest of the hotel rooms are, then this is a run down place.(We had to check out a day earlier and move to another hotel because we did not want to cut our vacation short).Please; management i am suggesting that you visit the neighbouring hotels. I am sad to say that you have lost my business.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Family

Review of Hilton Head Island Resort & Spa

Reviewer score

3
5.01.0
Anonymous
Single
orlando
Apr 27, 2011

Not bad for the price

It was convenient and good for the money. It's a little worn down, but everything was clean ad the staff was friendly to me. Parking is sketchy, but My car was fine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Single

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