Hotel Overview
Beautiful Resort
The hotel is in a beautiful location. Everything was 1st class. It couldn't get any better! We...
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Happy Traveler
- Aug 9, 2011
Wonderful family getaway!
Our trip to Crown Plaza was awsome! I can't find a negative word to say about this hotel. It is...
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Debbie
- May 2, 2011
Southern hospitality and nautical elegance On Hilton Head Island
The Crowne Plaza Resort Hilton Head Island, located in Shipyard Plantation on the island's semi-tropical south end, offers an elegant setting for events and romantic retreats. This oceanfront haven is a AAA Four Diamond award-winner featuring lush gardens, indoor and outdoor pools, a 24-hour fitness center and on-site dining and shopping. Flexible indoor and outdoor event space accommodates groups of all sizes. The resort is conveniently located near championship golf, nature preserves, shopping and white sand beaches.Hotel Map
130 SHIPYARD DRIVE, HILTON HEAD, SC 29928
- Area served
- HILTON HEAD
- Nearby airports
- Savannah Hilton Head International, (SAV), 48.00, N, Mile; Hilton Head Island, (HHH), 7.00, E, Mile
- Area description
- Resort - resort
Amenities
- Americans with Disabilities Act (ADA) Compliant
- ATM/Cash Machine
- Beach
- Business center
- Car Rental Desk
- Concierge Desk
- Cribs Available
- DVD Player
- Email Service
- Executive Level
- FAX
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- Indoor Pool
- Internet Access
- Live Entertainment
- Lounge
- Maid Service
- Outdoor Pool
- Overhead Projector
- Pool
- Porters
- Room Service
- Safe Deposit Box
- Sauna
- Tour Desk
- Valet Parking
Dining
- Signals
- When you really want to relax, stop by Signals, our hotel's lounge. Hilton Head, SC and its island weather are best enjoyed with a frosty beverage, so be sure to enjoy happy hour. During the summer, our poolside bar & grille, Dockers is the place to be.
Hotel Policies
- Check-in:
- 4:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (48)
Ratings and reviews for Crowne Plaza Resort HILTON HEAD ISLAND
- All travelers (48) 4.1 / 5
- Business (1) 5 / 5
- Couples (26) 4.1 / 5
- Families (15) 4.4 / 5
- Friends (3) 3 / 5
- Singles (3) 3.3 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.4
- Room comfort:
- 4.2
- Location:
- 4.6
- Value:
- 3.9
81%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Jeralguter John
Disappointed
Location is good. No refrigerator in the room. You have to walk more than hundred yards from the lift to the room. It is not easy for senior people with luggage or beach things. They added additional "Facility" charge to my bill. This charge include Internet access - not Wi-Fi, regular Internet. For Wi-Fi they will charge more and it will be separate charge!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 5
- Value:
- 2
Reviewer score
Would not recommend
Oldman
Oldman
Rooms are very dated,bed are to firm ,beach is a long walk.This property needs a facelift.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
Happy Traveler
Beautiful Resort
The hotel is in a beautiful location. Everything was 1st class. It couldn't get any better! We had a wonderful stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Beach traveller
not worth it
I find the Hotel to be overpriced for what is offered. The Hotel is completely outdated, smells musty/mildewy in the hallways, bedrooms, and bathrooms. The A/C unit doesn't work well in the hotel room. The restaurants onsite are not enjoyable. To rent an umbrella and two chairs at the beach for a day was expensive. There is no spa onsite, so I am unsure as to why this hotel is called a resort and spa.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Entertainment tip:
Not Applicable
Don't rely on hotel staff or concierge(who was never around during my whole stay) on what to do and where to go on the island. You get more information from the cab drivers on where to go and what to do.
Reviewer score
Would not recommend
heffay
certainly not what I expected
The location was fine for the resort. Right near the beach. The staff was polite and friendly. The parking was fine, valet available. The lobby was nice. The resort offered internet access, and a fitness center, an indoor pool, outdoor pool, towels at the pool, and several spots to eat and drink. My biggest complaint was the room. It was spacious, but very old and outdated, and frankly not the cleanest I've seen by far.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Sightseeing tip:
Short drive from hotel
there is much to do on the island, however it can be very difficult to find even shops or restaurants, unless you take advantage of the maps and knoweledge of the locals. Things are hidden among the beautiful landscapes of the island. One can get lost or search for a long time without a simple map, which was provided at the resort.
Reviewer score
Would recommend
Debbie
Wonderful family getaway!
Our trip to Crown Plaza was awsome! I can't find a negative word to say about this hotel. It is close to the beach. The hotel is the cleanest I have ever been in. The staff was sooooooooo friendly. That is a biggy for me. WE loved the pool. The landscaping is beautiful. It was like walking through a story book garden. Oh and let me tell you the breakfast served in the lobby restaurant is the best! Our room was clean, comfortable and quiet. Loved the bicycle trails. We will definitely visit Crown Plaza again. Thanks for a great time!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
travel often family
Not the best, but not bad
The hotel was located in a great spot for the beach and down a nice wooded road. However, the decor was dated, it took way to long to check in, the food was bismal, and the parking was a mess. The room view was of ac units that were loud in our room all evening. The rooms were dated, and stale. The patio was dirty, had not been washed in months. LOTS of small children wandering around, not the place for honeymoon. Might work good for families, beach access nice and pool good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
great short walk to beach
Reviewer score
Would not recommend
Never again
Cold
No hot water the entire weekend. I took two cold showers and asked about some sort of compensation they said there was nothing they could do. Old... very much in need of updating. System unable to use a visa check card as a credit card. Porches so small you cant sit on them. Do not recommend since there was no compensation for no HOT water.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Nightlife tip:
Short drive from hotel
The Jazz Corner
Reviewer score
Would recommend
Dr. SC Sunshine
Fantastic relaxation time
Absolutely wonderful
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
BOB
Very nice and great staff
I was on business I did not have time to enjoy all that they have to offer.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
