Holiday Inn Express Hotel & Suites GREENVILLE-DOWNTOWN

Room was clean, bed was comfortable. Staff was friendly and nice.

Very nice

The complimentary breakfast could use some help. Other than that, the staff was very friendly and helpful. Parking in the rear is a little un-nerving.

We love downtown Greenville, SC. We have enjoyed many vacations and business trips to Greenville and will return soon - juts not to the Holiday Inn Express. This was the first time at this hotel and it was a mistake. We have enjoyed staying at the Hampton Inn and the Westin Poinsett. Both were great experiences but we were trying to save money and decided to try the Holiday Inn Express. Upon check in we asked what restaurants were still open and were assured that many in the vicinity were open and were given a list. Nothing on the list was open. Not a big deal we got over it. However when we went to get into bed that night there were hairs all over the sheets. The clerk was very apologetic and moved us to a cleaner room with only one hair (heavy sarcasm here) on the sheet this time. We got over it though. The next night we were using the business center and the printer was not in working order. Since this was a business trip the business center was important to us and our trip. We asked the clerk for help and she stated that she could not help us. We set to work on the printer ourselves and finally got it working. Not 2 minutes later it again starts acting up this time because it is out of ink. I again asked the clerk for help. She was very unprofessional and said she didn't have any ink cartridges and had already told us she couldn't help with the printer. I explained that one of the reasons we were staying there was to have access to the business center and asked what other options we had in the area. She raised her voice and told us "you have no options, everything is closed, there is nothing I can do". To top it off her name tag said [...] and when asked her name she pointed to the name tag and rudely said [...].Upon check out the next morning when relaying the conversation with the morning clerk we found out her real name was [...] and that she had put someone else's name tag on.

We only stayed one night but it was great. We are use to staying at westin resort hotels and were very pleased with our stay here. mWe will definitly consider staying here again.

Extremely clean rooms and breakfast area combined with a super friendly staff made my stay very pleasant. The location is OUTSTANDING if you are attending events at the Bi-Lo Center. You can safely walk there from the hotel. The selections at breakfast were plentiful and overall, the entire experience was great. I'd do it all again in a minute!

I was in Greenville for a conference with my sorority and this hotel was way cheaper than the Hyatt, which hosted our conference. It was in a convenient location in relation to all the shops and eateries. The room had a weird "smelly feet" smell to it the entire time and we couldn't figure out where it was coming from, but other than that the room was nice and comfortable. The gym was horrible! There were 2 treadmills and 1 bike; only 1 treadmill worked. The cleaning staff were an amazing group of ladies who spoke and talked to you like they knew you; they made the stay pleasant. The pool didn't have any chairs out, but it was a bit chilly compared to Florida, so I was fine.

The hotel could not have been any more affordable and convenient. The staff was friendly, accommodating, and efficient. The rooms were spacious, clean, and very comfortable. Parking a breeze. Continental breakfast was just enough to get you going in the morning. We've now stayed in all three of the downtown hotels; the Holiday Inn Express gives you the best bang for your buck!

It was located a stones throw from downtown Greenville. Easy to walk there with central location. Breakfast buffet was good, and dining area was spotless. Staff was helpful and the rooms were clean and quiet

The check-in process was friendly and flawless. The room was very clean and well taken care of. I was able to connect to their internet without any glitches. The free breakfast was above my expectations.