$84 Avg/night
Rate and special offer based on Check-in: Jan 21, 2015 Check-out: Jan 22, 2015

Hampton Inn & Suites Charleston/West Ashley

2 stars
678 Citadel Haven Drive, Charleston, SC 29414
Hotel Overview
Reviewer score
4.2
out of 5
13 reviews
Good deal

Had a suite with king size bed, bath in one room, sofa bed, in other. Included sink, microwave,... See full review

  • Carolina dreamin'
  • Jul 17, 2014
Family Wedding

The stay was great! Staff was pleasant and helpful, in fact, most accomodating. Breakfast was... See full review

  • Auntie Debbie
  • Mar 20, 2013
southern hospitality meets modern luxury...welcome to the Hampton Inn & Suites Charleston/West Ashley. Revisit colonial history or indulge in today's modern comforts in Charleston, where southern charm touches every era. The Hampton Inn & Suites® hotel in Charleston/West Ashley is located off Highway 17, within minutes of Historic Charleston as well as numerous golf and shopping areas. Play a few rounds of golf at one of several championship level courses or get in a few rounds of shopping at the Citadel Mall-it is all within five minutes of our Charleston hotel. Delve into history at the Charleston Museum, the country's oldest musuem; or see the legendary Fort Sumter, where the first shots of the Civil War were fired. Our hotel in Charleston also gives you easy access to the Gibbes Museum of Art as well as numerous local art galleries. Commune with nature and wildlife at the South Carolina Aquarium or the Audubon Center at Francis Beidler Forest. Get more tips on the many nearby attractions from the team at our Charleston hotel. services & amenities Even if you're in Charleston to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional. Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools.* Meetings & Events * Local Restaurant Guid

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Reviewer score 3.9 out of 5
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Amenities

  • WiFi
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Services
Business center
Conference facilities
Internet
WiFi

Nearby points of interest

  • American Military Museum: 0.7 mi
  • The Citadel: 4.4 mi
  • Johnson Hagood Stadium: 4.6 mi
  • Magnolia Cemetry: 5.5 mi
  • Children's Museum of the Lowcountry: 5.6 mi
  • Charleston Music Hall: 5.7 mi
  • Charleston Museum: 5.7 mi
  • Audbon Swamp Garden: 5.7 mi
  • Aiken-Rhett House: 5.8 mi
  • Arthur Ravenel Jr.Bridge: 5.9 mi
  • Unitarian Church in Charleston: 5.9 mi
  • Cathedral of Saint John the Baptist: 5.9 mi
  • Theater99: 5.9 mi
  • Gibbes Museum of Art: 6 mi
  • Drayton Hall: 6 mi
  • American Military Museum: 0.7 mi
  • The Citadel: 4.4 mi
  • Johnson Hagood Stadium: 4.6 mi
  • Magnolia Cemetry: 5.5 mi
  • Children's Museum of the Lowcountry: 5.6 mi
  • Charleston Music Hall: 5.7 mi
  • Charleston Museum: 5.7 mi
  • Audbon Swamp Garden: 5.7 mi
  • Aiken-Rhett House: 5.8 mi
  • Arthur Ravenel Jr.Bridge: 5.9 mi
  • Unitarian Church in Charleston: 5.9 mi
  • Cathedral of Saint John the Baptist: 5.9 mi
  • Theater99: 5.9 mi
  • Gibbes Museum of Art: 6 mi
  • Drayton Hall: 6 mi
  • St. Michael's Episcopal Church: 6.1 mi
  • The Black Fedora: 6.1 mi
  • Nathaniel Russell House: 6.1 mi
  • Dock Street Theater: 6.2 mi
  • The Calhoun Mansion: 6.2 mi
  • Heyward-Washington House: 6.2 mi
  • South Carolina Aquarium: 6.3 mi
  • Edmonston-Alston House: 6.3 mi
  • Old Exchange & Provost: 6.3 mi
  • Port Charleston: 6.3 mi
  • Charleston Waterfront Park: 6.4 mi
  • Magnolia Plantation & Gardens: 6.8 mi
  • Middleton Place: 9.6 mi
  • Morris Island Lighthouse: 10.8 mi

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (13)

Ratings and reviews for Hampton Inn & Suites Charleston/West Ashley

Overall score

4.2 / 5
5.01.0
13 out of 13
Amenities:
4.5
Room cleanliness:
4.3
Hotel staff:
4.5
Room comfort:
4.4
Location:
4.5
Value:
4.2

92% would recommend to a friend.

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Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

4
5.01.0
Carolina dreamin'
Business
Waterford, mi
Jul 17, 2014

Good deal

Had a suite with king size bed, bath in one room, sofa bed, in other. Included sink, microwave, small fridge. Very handy for snacks, left overs. Little things brought it down. Vent in bath dirty with dust bunnies, curtain pull rod missing. No pillowcases for sofa bed. Saved us money on breakfast for 3 and happy hour also. Halfway between family and downtown. Feel like they have upped their game.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

5
5.01.0
Auntie Debbie
Business
Fort Worth, TX
Mar 20, 2013

Family Wedding

The stay was great! Staff was pleasant and helpful, in fact, most accomodating. Breakfast was excellent each morning. Room was clean and recently updated. The place was fully booked, but was still quiet. Parking not easy late at night.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

3
5.01.0
Anonymous
Business
Cranberry Twp, PA
Jun 1, 2010

Hotel

We have stayed in cheaper hotels that were better. It was okay but, some staff was wonderful, while others were not so nice. It was like they were bothered to have to talk or help you. Our room was not properly clean and we had sanitary issues in the bathroom. The dryer in the wash room was not working also. However the kids loved the pool. The waffles were easy to make but need more than one machine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

4
5.01.0
Anonymous
Business
Atlanta, GA
Jan 4, 2010

Nice hotel and great staff

Very nice and charming hotel. Clean and inviting lobby with a better than average kitchen for morning breakfast. Very nice details throughout building and rooms were nicely furnished with new, clean furniture and bed. Loved the stay especially for the price. About half of a stay in Downtown Charleston and only minutes away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Can get to downtown Charleston in just minutes driving.

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Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

5
5.01.0
Firelt
Business
Ohio
Sep 29, 2009

Exceptional value

Convenient, easy to access, location off of expressway. Close to local attractions and easy to get to and from family friendly activities

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

5
5.01.0
Anonymous
Business
sc
Sep 17, 2009

good value

good value

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

5
5.01.0
Anonymous
Business
[@]
Jul 6, 2009

Kip was the great! The room was amazing!

We have been coming to Charleston, SC for 8 years and we have stayed at a variety of hotels. This is the first time since traveling personal or professional that we have encountered such a wonderful person and staff at a hotel. [...] (manager) was absolutely amazing. Very fun, personable, and honest about different places to visit and try. We will stay at THIS Hampton Inn and Suite when we come back next year. In addition, the rooms were spotless. They change the shower curtains each day, the dust ruffles, and all the sheets. It smells new and very clean. My wife is a stickler about that stuff. Needless to say we will be coming back. Mellow Mushroom was great! Bocci's was pretty decent. The beach was right on. Thanks again [...]! See you soon. We even left a tip for the cleaning staff. Ranard and Leigh

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Go to King st. for a wonderful dining experience. They have tons and tons of places to eat.

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Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

1
5.01.0
Anonymous
Business
Columbia, SC
Jul 4, 2009

DO NOT STAY AT THIS HOTEL - HAS ROACHES

My wife and I looked forward to a night away and booked this hotel because of the location, etc. We arrived and everything seemed fine. during the night the A/C started amking noise. We tried to call the front desk, but after our calls went unanswered for 20 minutes we decided to just turn it off. The next morning at check out i was asked how our stay was. I explained the noisy air and my disatisfaction, she completely ignored me. I got my reciept and figured I would call corporate later and straigten things out. I continued to breakfast with my wife. When we arrived in the breakfast area it was crowded. I asked where we should sit and the lady said wherever we could find room, she did'nt seem concerned. Upon returning to the area where the food was located, a few other guest and myself noticed that there were ROACHES on the counter. The other guest and myself left without eating. My wife and I went to a restaurant and ate. This was on a Friday. The following Monday I contacted Hilton's guest services and they stated that if I did not recieve a phone call from the local hotel within 72 hours that they would take care of the situation. 72 hours later I recieved a follow-up email from Hilton stating that they had been told that I was contacted and everything was worked out, this was a complete lie. I called Hilton again by phone and they stated that they would be compensating me with a free nights stay IN THE SAME HOTEL. I explained that this was not compensation but reimbursement, and that I certainly did not wish to stay in the same hotel. The end result was that they were very rude and ended up saying that they were refunding my money and that I did not deserve additional compensation since they were doing this. DO NOT STAY IN THIS ROACH INFESTED HOTEL. Do yourself a favor and stay somewhere else that you will be appreciated. Hope this review helps. I would like to add that I am a traveling professional and stay in hotels about 3 days a week. This was my first stay, I believe, in a Hilton hotel and will make it a point to stick with Hyatt branded hotels from now on.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

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Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

4
5.01.0
travelin circus
Business
charlotte,nc
Jun 29, 2009

nice stay pleasant staff

Very nice staff and clean rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hampton Inn & Suites Charleston/West Ashley

Reviewer score

4
5.01.0
Anonymous
Business
ohio
Jun 28, 2009

nice family hotel

downtown charleston is a short distance away.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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