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The Westin Providence

User score 3.8 out of 5 See all reviews
One West Exchange Street,Providence, RI 02903
Book this hotel
from 118 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 26, check-out Dec 29

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD

Connected to the Rhode Island Convention Center and the new Providence Place Mall, and located in downtown Providence, The Westin Providence boasts an excellent location. Within walking distance of many gourmet restaurants and historic attractions, guests can experience all that the city has to offer.

With a heated indoor pool, fully equipped Capital Club fitness center, and our delicious Agora Restaurant and Bar, we have everything you need to relax and renew right here at The Westin Providence. Our 22,877 square feet of meeting space, in 18 classically decorated rooms, can accommodate nearly any size or type of function.

Relax in one of our Heavenly Beds, which come standard in each of our 564 guest rooms and suites. Guests enjoy our spacious accommodations with beautiful city views and oversized bathrooms. Try out our new WestinWORKOUT room and exercise in the privacy of your own room!, From October 19 through December 31, 2009, the sauna in the Capital Fitness Club is closed for renovations.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Dec 26, check-out Dec 29

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: One West Exchange Street, Providence, RI  02903  

 
 

Area served

Providence, RI, 02903, US

Area airports

General Edward Lawrence Logan International Airport, (BOS), 50.00, Mile; T. F. Green International Airport, (PVD), 9.00, Mile

Description

Downtown

This property has a smoke-free policy

Amenities

  • In Room Movies
  • Safe
  • Cribs Available
  • Rollaway Beds
  • Sauna
  • Concierge
  • Parking
  • Business center
  • Meeting/banquet facilities
  • Mini Bar
  • Porters
  • TV
  • Pets OK
  • Coffee Maker in Room
  • Heated Pool
  • High Speed Internet
  • Sofa Bed
  • Lounge
  • AM/FM Alarm Clock
  • Air Conditioned
  • Fitness Center or Spa
  • Hairdryer in Room
  • 24 Hour Front Desk
  • Valet Parking
  • Internet Access
  • Room service
  • No Smoking Rooms/Facilities
  • Doorman
  • Safe Deposit Box
  • Pool
  • Live Entertainment
  • Iron
  • Refrigerator
  • Wake-up Service
  • Handicapped rooms/facilities
  • Sitting Area
  • Television with Cable
  • Fitness room
  • Telephone
  • Smoke-free policy
  • Smoke Detectors
  • Video Checkout
  • Children's Activities
  • Ironing Board
  • Restaurant
  • Ice Machine

Reviews from our customers

Overall score

3.8 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Quick tip

Christmas get together

bob Dec 6, 2009

Would recommend to a friend!

Very good room and beds, lunch service very slow and not very special for the cost. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
1

Traveler type: Business

Dining tip, In Hotel

Eat elsewhere


Expand full review

Score

3 out of 5

convenient location

jude Sep 27, 2009

Would recommend to a friend!

The location was perfect for our attendance convenience to the Convention center. We didn't spend a lot of time in the room ... but when we did, we couldn't get even a bottle of water after the hotel convenience shop closed because there were no vending machines that we could find...We felt it odd that our room was not provided with even the standard hotel directory informations. We had to go to the mall across the street to find out what was available for dinner as we didn't want to eat at the hotel. We used room service for breakfast and the attendant was very pleasant and delivery was prompt. The breakfast food was just standard. Overall the room was clean and looked fairly new. While we personally did not care for the design, everything was in good repair other then the massive curtins which we couldn't close all the way. Mattress sets were comfortabe, plenty of pillows. The in room phone did not work.. The cleaning staff did not clean our room until late in the day, (3:30)..she indicated if we didn't have her come in then, that we would not get it cleaned because she went off duty at 4PM. This was inconvenient for us as we'd spent an early long day at the convention center and wanted to put our feet up. We ended up letting her come in to clean and we left the room and waited in the lobby. I was booked for a "city view" and was given a room facing the highway. I could have gotten more value for my money at another hotel. I would stay at this hotel again if I needed a location close to the convention center. Otherwise I would not, it just seemed like a lot of money for little service and conveniences.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Business


Expand full review

Score

5 out of 5

Westin Hotel in Providence is great

DS Sep 21, 2009

Would recommend to a friend!

Excellent hotel...very well located. The walkway to the Providence Mall is also very convenient. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Friends


Expand full review


See all 11 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, In Hotel

Eat elsewhere

--bob, south carolina Dec 6, 2009

Time savers tip, Short Walk

near mall

--carole, ny Sep 6, 2009

Dining tip, Short Walk

Very convenient for visiting Brown University or RISD University.

--Elisa, Atlanta Oct 14, 2008

See all quick tips

Reviews from our customers

Overall score

3.8 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

Christmas get together

bob Dec 6, 2009

Would recommend to a friend!

Very good room and beds, lunch service very slow and not very special for the cost. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
1

Traveler type: Business

Dining tip, In Hotel

Eat elsewhere


Expand full review

Score

3 out of 5

convenient location

jude Sep 27, 2009

Would recommend to a friend!

The location was perfect for our attendance convenience to the Convention center. We didn't spend a lot of time in the room ... but when we did, we couldn't get even a bottle of water after the hotel convenience shop closed because there were no vending machines that we could find...We felt it odd that our room was not provided with even the standard hotel directory informations. We had to go to the mall across the street to find out what was available for dinner as we didn't want to eat at the hotel. We used room service for breakfast and the attendant was very pleasant and delivery was prompt. The breakfast food was just standard. Overall the room was clean and looked fairly new. While we personally did not care for the design, everything was in good repair other then the massive curtins which we couldn't close all the way. Mattress sets were comfortabe, plenty of pillows. The in room phone did not work.. The cleaning staff did not clean our room until late in the day, (3:30)..she indicated if we didn't have her come in then, that we would not get it cleaned because she went off duty at 4PM. This was inconvenient for us as we'd spent an early long day at the convention center and wanted to put our feet up. We ended up letting her come in to clean and we left the room and waited in the lobby. I was booked for a "city view" and was given a room facing the highway. I could have gotten more value for my money at another hotel. I would stay at this hotel again if I needed a location close to the convention center. Otherwise I would not, it just seemed like a lot of money for little service and conveniences.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Business


Expand full review

Score

5 out of 5

Westin Hotel in Providence is great

DS Sep 21, 2009

Would recommend to a friend!

Excellent hotel...very well located. The walkway to the Providence Mall is also very convenient. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Friends


Expand full review

Score

4 out of 5

The westin Providence, the good place to

[@] Sep 9, 2009

Would recommend to a friend!

Very good hotel, we like this place ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

2 out of 5

Quick tip

not so great

carole Sep 6, 2009

dropping our son off at college the room was not clean. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
1
Location:
5
Room cleanliness:
1
Hotel Staff:
3
Value:
1
Dining options:
2

Traveler type: Couples

Time savers tip, Short Walk

near mall


Expand full review

Score

5 out of 5

Quick tip

Extremely comfortable room with the latest conveniences

Elisa Oct 14, 2008

Would recommend to a friend!

The Westin Providence has heavenly beds, showers, lighting, toiletries, etc. Everything is the Creme de le Creme!! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Dining tip, Short Walk

Very convenient for visiting Brown University or RISD University.


Expand full review

Score

4 out of 5

Quick tip

Good business hotel

Lisa Oct 7, 2008

Would recommend to a friend!

The Westin Providence is a very nice business hotel. My only two complaints are: 1) would like a makeup mirror in the ... bathroom, and 2) the limited number of channels on the elliptical I used in the fitness center. I had a choice of 4 channels (which is very limited) and only 2 worked (football and Fox News), neither of which I like to watch.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Dining tip, Short Walk

dining, shopping


Expand full review

Score

5 out of 5

Quick tip

Good business hotel

Mike Sep 20, 2008

Would recommend to a friend!

The hotel was extremely convenienent for the conference I was attending at the Convention Center. The room had all the ... amenities that I desire on a business trip.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business

Entertainment tip, Short Walk

Dunkin Donuts center is a short walk from the hotel


Expand full review

Score

5 out of 5

Quick tip

Pleasing stay.

Enza Aug 10, 2008

Would recommend to a friend!

It was a pleasant stay. Wonderful restaurant downstairs. Wonderful location. Lovely view. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Single

Nightlife tip, Short Walk

Great mall, nightlife, restaurants, lounges.....


Expand full review

Score

4 out of 5

Quick tip

Too hot!

Lynn Jul 27, 2008

Would recommend to a friend!

We had a difficult time keeping it cool in our room. Everything else was top notch. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping tip, Short Walk

Nordstroms is right there!


Expand full review

Score

4 out of 5

Quick tip

Great area!

Sujamas Jul 6, 2008

Would recommend to a friend!

This is my first time to stay with Westin, The hotel is very nice but a little bit hard to find the entrance. My daughters ... love that the hotel have a connection to the Providence Place Mall and it have every things for everyone. The Westin is only hotel in that area that have a swimming pool but it kind of a little bit far from my room. I stayed at the 2 double beds nice room , nice bathroom but the room was smell new paint or from the carpet either one of that. Overall is nice but a little bit of walking to downtown or midtown and the town is very quiet nothing,It was a 4th of July day no Fireworks,no open market, no stores open. Only 1 thing that was upset me was the refrigerator in the room, I had milk and left over foods,so I took the drinks out and use the empty spaces for my stuffs, When I Check-out, my jaws drop because I got charges, Please be careful and ask the front desk when you check-in.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Family

Shopping tip, In Hotel

a lot of restaurant at the malls, Movie theaters, also CVS if you need something.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, In Hotel

Eat elsewhere

--bob, south carolina Dec 6, 2009

Time savers tip, Short Walk

near mall

--carole, ny Sep 6, 2009

Dining tip, Short Walk

Very convenient for visiting Brown University or RISD University.

--Elisa, Atlanta Oct 14, 2008

Dining tip, Short Walk

dining, shopping

--Lisa, Old Greenwich Oct 7, 2008

Entertainment tip, Short Walk

Dunkin Donuts center is a short walk from the hotel

--Mike, Westford Sep 20, 2008

Nightlife tip, Short Walk

Great mall, nightlife, restaurants, lounges.....

--Enza, USA Aug 10, 2008

Shopping tip, Short Walk

Nordstroms is right there!

--Lynn, New Orleans, LA Jul 27, 2008

Shopping tip, In Hotel

a lot of restaurant at the malls, Movie theaters, also CVS if you need something.

--Sujamas, USA Jul 6, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

What is a promotion code?

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Need help booking your trip?

Book online or call

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