$71 Avg/night
Rate based on Check-in: Sep 22, 2014 Check-out: Sep 25, 2014

Quality Inn & Suites Middletown

2 stars
936 W. Main Road, Middletown, RI 02842
Hotel Overview
Reviewer score
2.3
out of 5
10 reviews
Comfortable, clean, convenient

For our overnight trip to Newport this hotel had all we needed: A clean, comfortable room, friendly... See full review

  • GreytBritta
  • Sep 5, 2014
Nice place

Clean and neat....even though there was still some work being done. Overall stay was very pleasant. See full review

  • Andie M
  • Oct 21, 2013
Hotel with Jacuzzis in all guest rooms four miles from downtown Newport
The Quality Inn & Suites Middletown offers guests a respite from the craziness of everyday life with some guest rooms featuring double Jacuzzi baths. The hotel offers free high-speed wireless Internet access in many rooms, a free shuttle to downtown Newport during the summer season and an on-site restaurant, the Captain's Grill. Quality Inn & Suites Middletown boasts Tempurpedic mattresses in all rooms, which also have 25-inch cable TVs with HBO. The pet-friendly hotel has a heated indoor pool and fitness room, on-site spa and hair salon.
Highlights
  • Few guest rooms with double Jacuzzis and Tempurpedic beds
  • Heated indoor pool, fitness room
  • Free high-speed wireless Internet access
  • Captain's Grill restaurant
  • On-site spa and hair salon

Rooms
Quality Inn & Suites Middletown has 40 nicely-appointed guest rooms, all featuring double Jacuzzi baths for relaxation and romance. Many rooms in this pet-friendly hotel offer free high-speed wireless Internet access. All accommodations feature 25-inch cable TVs with and HBO, microwaves, mini-fridges, coffee makers and iron/ironing board. Quality Inn & Suites Middletown rooms all boast Tempurpedic mattresses for additional comfort and a good night's sleep.

Features
Guests staying at the Quality Inn & Suites Middletown enjoy being near Newport without being in the mix of downtown; however the hotel offers a free shuttle during summer season. The pet-friendly property boasts a heated indoor swimming pool and on-site fitness center, in addition to a full hair salon and spa to receive massage, facials and more. Free high-speed wireless Internet access is available. Dine at the hotel's Captain's Grill, where guests enjoy a free breakfast each morning. Enjoy easy access to top Newport attractions, including the famed Gilded Age mansions, the Tennis Hall of Fame and The Newport Art Museum. Quality Inn & Suites Middletown's lobby features a business center for guest use.

Transportation
  • T.F. Green International Airport (15.4 mi/24.8 km)
  • Logan International Airport Boston (59.9 mi/96.4 km)

 

Attractions
  • Coastal Extreme Brewing Co. (1.1 mi/1.8 km)
  • Touro Synagogue (2.7 mi/4.4 km)
  • Newport Art Museum (2.9 mi/4.7 km)
  • Gilded Age mansions (4.4 mi/7.1 km)

 

Business
  • Free high-speed wireless Internet access
  • Business center in lobby
Business
  • Free high-speed wireless Internet access
  • Business center in lobby
Policies and fees
Front desk closed nightly at 11PM and reopens at 8:00 AM.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

41.5278 -71.2962
Nearby airports
T.F.Green Airport, (PVD), 25.00, MI, SE; Boston Logan Intl Airport, (BOS), 71.00, MI, SE;
Area description
City Center, 114 Access Rd

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Amenities

  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Ice machine
Activities
Indoor pool
Exercise gym
Dining
Coffee maker in room
Vending machines
Services
Business center
Guest laundromat
FAX
Parking
Free parking
Outdoor parking
Truck parking
Bus parking
Room
AM/FM alarm clock
Hairdryer in room
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (10)

Ratings and reviews for Quality Inn & Suites Middletown

Overall score

2.3 / 5
5.01.0
10 out of 10
Amenities:
2.2
Room cleanliness:
2.3
Hotel staff:
3.2
Room comfort:
2.6
Location:
3
Value:
2.5

50% would recommend to a friend.

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Review of Quality Inn & Suites Middletown

Reviewer score

4
5.01.0
GreytBritta
Cross River, NY
Sep 5, 2014

Comfortable, clean, convenient

For our overnight trip to Newport this hotel had all we needed: A clean, comfortable room, friendly staff, breakfast included and it was an easy 2 miles outside of Newport downtown. I almost didn't book with them due to some reviews mentioned renovations and unfriendly staff, but none of that was in evidence. If you want an economic, no frills hotel in this area, we recommend this one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Dining tip: Short drive from hotel

Have lunch at The Chanler's restaurant The Spiced Pear. Delicious all around with nice views of the water. As we were there out of season, we walked right in, no reservations needed.

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Review of Quality Inn & Suites Middletown

Reviewer score

3
5.01.0
Wendy777
Long Island, NY
Jul 24, 2014

Needs More Improvement!

When I arrived, they almost completed the rennovations. My room was set up nice but I noticed a couple of hair strands in the bathtub. The free breakfast was good and had a good selection of food! On my second day, I got up early and left the hotel at 7:30am to do some sight seeing. When I return to the room for a quick nap at 1:30pm, MY ROOM HAS NOT BEEN CLEANED! It was in the same condition where I left it. I spoke to the female hotel manager who kept giving me stupid excuses such as the hotel is too big and it takes a while for the staff to clean. I told her she was wrong and to evaluate her housekeeping staff! Needless to say she sent someone to clean my room but the bathroom was not throughly cleaned. I heard one of the customers complaining to management how they returned from a day of sightseeing only too find that the housekeepers left their room door open (A few other customers experienced the same thing). Are You Kidding Me??? The beds were very soft. However, the air conditioner only works on auto setting but does not give you the option to allow to run ongoing. Like I said, they need a few more improvements. Make sure you tell the hotel staff your room needs cleaning before you leave. Don't leave valuables since they don't have a safe. The hotel is at a perfect location!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
3
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Review of Quality Inn & Suites Middletown

Reviewer score

2
5.01.0
Lexy H.
Rhode Island
Mar 21, 2014

Not what I expected :/

First arriving, the individual working didn't show up when calling and when he finally did, he was in sweatpants and took his time to check me in. Once checking me in, he kept insisting I gave him my credit card. I expressed that I had already paid online but refused to let me finish a sentence. I became so furious that I just gave him my card. Once getting to the room, this place needs a paint job for sure and I found receipts and old checks near the night stand from 3 weeks ago, showing how well they cleaned. Disgusting. The pool wasn't open, either. The only thing that would make me book again was having a jacuzzi in the room as well as a bath.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
1
Room comfort:
4
Location:
3
Value:
4
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Review of Quality Inn & Suites Middletown

Reviewer score

1
5.01.0
jfowler1029
NJ
Oct 31, 2013

Smoke Free cause they didn't charge for it!!

This was the worst hotel experience I have ever had. The hotel is in shambles. They say they are renovating but it just looks like they are letting the whole place fall apart to me! This hotel is supposed to be 100% smoke free but from the time I walked into the front lobby to check in I could smell smoke (I thought, ok it's the front lobby perhaps someone had smoked a cigarette just outside the doors). The gentleman who greeted me at the front desk was a very nice guy but the way he was dressed made him look like an auto-mechanic at Pep Boys or something. He had a nit cap on, a short sleeve button down work shirt with long sleeve thermal under ware on underneath it with poly work pants on. He wasn't very proficient on the hotel's computer system either. He must've been the maintenance man and they use him as the front desk attendant after hours. Again this young gentleman was very helpful and attentive so I hate to down him in any way. Our room was down a long dimly lit corridor, with a low ceiling that reminded me like I was walking in a basement. All the time going to my room the smell of smoke got stronger and stronger. When I opened my door I was taken aback. The room reeked of smoke and it was very dingy and dirty looking. I immediately went back to the front desk and requested a refund. I stayed the weekend in RI at the Courtyard by Hilton down the road a bit...stay away from this Quality Inn! There is no Quality and if I could give it less than 1 star I would!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
1
Value:
1
Sightseeing tip: Short drive from hotel

Visit the mansions while you are in Newport, RI

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Review of Quality Inn & Suites Middletown

Reviewer score

2
5.01.0
Wkend Warriors
New Hampshire
Oct 28, 2013

Won't be back

It looks nicer from the outside than it is inside, The room we had was odd. The bathroom was very small, the decor was extremely dated and the paint on the walls was peeling. It did have a new flat screen TV and a large jacuzzi tub that was stuffed in the corner of another room that also housed the microwave and small fridge. I didn't feel good about using the jacuzzi because the room just didn't seem clean to me. The woman working the front desk was friendly, but was often out front smoking with another employee on several occasions while we waited at the front desk. Rooms were scarce in Newport the weekend we were there so this is where we landed, We wouldn't recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
2
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Review of Quality Inn & Suites Middletown

Reviewer score

2
5.01.0
Jake B
USA
Oct 22, 2013

Cheapest in Town, but not attractive

Cheapest in Town, but not attractive, needs a lot of renovation

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
2
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Review of Quality Inn & Suites Middletown

Reviewer score

4
5.01.0
Andie M
Business
Rhode Island
Oct 21, 2013

Nice place

Clean and neat....even though there was still some work being done. Overall stay was very pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Atlantic Beach Club for dinner. Right on the beach....wonderful meal. Fabulous service. Great time!

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Review of Quality Inn & Suites Middletown

Reviewer score

3
5.01.0
Travelling with 2 teens
Norwalk CT
Aug 26, 2013

Decent stay

I needed a room for my 2 sons and I when visiting friends recently in Newport RI. The quality Inn had just taken over so the transition was still going on. They were extremely accomodating and helpful. The beds were tempur-pedic, with white down comforters-very clean and comfortable-the rest of the room was just OK...new furniture though. Full breakfast included wa s a good deal. All in all it was fine for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
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Review of Quality Inn & Suites Middletown

Reviewer score

1
5.01.0
Margaret P.
Guilford, CT
Aug 19, 2013

Horrible Stay

I have to say it was one of the worst hotels I have ever stayed in. I was promised a clean room with a flat screen tv, high speed internet service, full breakfast and a gym - all of which I did not get. I understand the hotel is under construction but to be put in a dirty room at over 265 per night totally disturbed me. I had no internet service unless I held my computer out the window, the full breakfast was bagels, apples and coffee, The gym was also under construction and not noted. The woman at the front desk was very unpleasant once she found out I had booked the room thru the internet. Needless to say we were very unhappy esp at those prices!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
1
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Review of Quality Inn & Suites Middletown

Reviewer score

1
5.01.0
Judy and Joe
Maine
Jul 26, 2013

Decent location, Not so decent hotel

Exterior undergoing renovations. Pool hours not good for some morning exercise and I was told I probably wouldn't want to swim in it as it needed cleaning from dusty work outside. No AC in breakfast room and temps in area had been in high 90's all week. Too hot to eat breakfast in it. AC not on in room when we checked in. Hard desk chair but no comfortable chair in which to sit and read since I couldn't get an pre-9AM swim. Very small room. Overall poor value for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
1
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