Sleep Inn & Suites

Chose this hotel for its advertisement for indoor pool and exercise room. Exercise room only had two machines a tread mill (whch was not workng) and a aerobic bicycle. Both pool and exercse room closed at 9:00pm, so after gettng back from dinner, there was no time to use them.

Place looks great on the surface, but appears cheaply renovated/maintained. First night, whirlpool tub did not work properly (huge disappointment), next morning bathroom ceiling leaked on wife. Stains in ceiling indicated ongoing issue. Bathroom ceiling fan made unbearably loud noise. Next day, while we were gone, door to room left unsecure by staff (green light on) . Only half the T.V. Channels had audio. Only two luggage carts seen for the whole Hotel. Bath towels very small & toilet paper very cheap. Paid $180 Sat. night & $150 Sun. night (Memorial Day weekend). Stayed at Lancaster for past 20 years. This was the worst!!! When I informed front desk, was given 20 percent off one of two nights only and given a business card and suggestion to write to owner. Wrote to owner and to company. No response after over a week.

Place looks great on the surface, but appears cheaply renovated/maintained. First night, whirlpool tub did not work properly (huge disappointment), next morning bathroom ceiling leaked on wife. Stains in ceiling indicated ongoing issue. Bathroom ceiling fan made unbearably loud noise. Next day, while we were gone, door to room left unsecure by staff (green light on) . Only half the T.V. Channels had audio. Only two luggage carts seen for the whole Hotel. Bath towels very small & toilet paper very cheap. Paid $180 Sat. night & $150 Sun. night (Memorial day weekend). Stayed at Lancaster for past 20 years. This was the worst!!! When I informed front desk, was given 20 percent off one of two nights only and given a business card and suggestion to write to owner. Wrote to ownder and to company. No response after several days.

Room deceived as suite. Very disappointed. No sofa bed as described. Standard room. Very small. Staff very friendly.

We stay in the Lancaster area quite often, but this was not a pleasant hotel to stay in. We could deal with the unfriendly reception we received when checking in, but then it went further downhill from there. It appears that the hotel was recently rennovated, but the rennovations were very sloppy and made the room feel dirty with rust/dirt stains on the bottom of the shower/tub, trim left off the walls, sloppy paint job, and there wasn't even a chair to sit in within the room. On top of that, the beds were not very comfortable and there is a lot of traffic noise from route 30. It's nice to have complimentary breakfast, but they did not have much to choose from - just a couple cereals and bread. Overall, this was not a very good experience and we will definitely not be staying here again. There are many more hotels in the area that are worth the extra six dollars.

We were antiquing during the day, enjoyed the hotel after dinner and enjoyed the shower, sleeping and breakfast the next morning.

The whole experience went very well from check in to check out. The room was very clean, the bed very comfortable and all the amenities were as advertised. It is the best value I have found in this area. It was quiet with no road noise. The only negative I found was the bathroom fan was wired with the light and was on when the light was on and the fan was a little noisy. Would definetely recommend.

We were visiting the area to see the Sight & Sound theatre show. Our stay at the hotel was very pleasant and satisfactory. We found the staff to be friendly and helpful. We would revisit in the future.

VERY NICE BREAKFAST FOR DISABILITY ACCESSIBLE, MY WIFE SHOULDN'T HAVE HAD TO WALK THE LENGHT OF A HALL, OUR ROOM SHOULD HAVE BEEN CLOSER TO THE ELEVATOR. MY WIFE HAS TROUBLE WALKING.

Hotel is close to all of the major Amish attractions. Ver clean