Crowne Plaza PITTSBURGH WEST-GREENTREE

3 stars
401 Holiday Drive, Pittsburgh, PA 15220
Hotel Overview
Reviewer score
2.7
out of 5
87 reviews
Very Nice Hotel

I stayed here for one night and the staff was very friendly when I checked in. The room was very... See full review

  • Inspector Garry
  • Jun 2, 2013
Don't let apperances fool you

Even though the hotel is under renovation and the main lobby was closed the side entrance used and... See full review

  • Gigi and papa
  • May 1, 2014
Business-friendly hotel just outside city center

Featuring quality services and comfortable accommodations ideally located just outside Pittsburgh's city center, Clarion Hotel and Conference Center creates an ideal base for holidaymakers and corporate travelers looking to explore Pittsburgh, Pennsylvania. Guests enjoy several free amenities, including Wi-Fi Internet access in all rooms, fitness center, and hot breakfast buffet. For now, however, guests may have to deal with sporadic construction in the hotel's public spaces.

Highlights
  • Free Wi-Fi Internet access
  • Free continental breakfast
Rooms

Each of the hotel's 199 rooms on the second, third, and fourth floors has a balcony. All rooms also have free Wi-Fi Internet access, free local calls and free coffee.

Features
Besides offering cozy spaces, Clarion Hotel and Conference Center also provides up-to-date facilities like spacious banquet and meeting spaces, business center, computer with Internet access as well as copy and fax services. The affordable property also boasts of inviting rooms with an inviting ambiance and plenty of space. Room amenities include cable/satellite TV and air conditioning. The property also offers a filling hot breakfast buffet. Recreation facilities on site include exercise room and seasonal outdoor pool.
Transportation
  • Pittsburgh Amtrak Station (5 mi/8 km)
  • Allegheny County Airport (12 mi/19.3 km)
  • Pittsburgh International Airport (15 mi/24.1 km)
Nearby attractions
  • David L. Lawrence Convention Center (4.2 mi/6.8 km)
  • PNC Park, home to the Pittsburgh Pirates (4.4 mi/7.1 km)
  • Heinz Field, home to the Pittsburgh Steelers (4.5 mi/7.2 km)
  • Rivers Casino (4.5mi/7.2 km)
  • Andy Warhol Museum (5 mi/8.0 km)
Business
  • 11 meeting rooms
  • More than 16,000 square feet of meeting space

Hotel Map

40.4206 -80.0558
Nearby airports
Pittsburgh International Airport, (PIT), 14.00, MI;
Area description
Downtown, downtown

Recommendations for you

Customers who viewed Crowne Plaza PITTSBURGH WEST-GREENTREE also booked these hotels.

Amenities

  • Free breakfast
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Outdoor pool
Tennis
Dining
Free breakfast
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Services
Business center
ATM/Cash machine
In-Room Safe
FAX
Internet
WiFi
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
Temperature control
Ironing board

Nearby points of interest

  • Heinz Field: 2.8 mi
  • PNC Park: 3.2 mi
  • Consol Energy Center: 3.7 mi
  • Mellon Arena: 3.7 mi
  • Petersen Events Center: 5.2 mi
  • Langley Gymnasium: 2,142.9 mi

Dining

Cafe Ten
Full service, offers Breakfast Lunch and Dinner

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (87)

Ratings and reviews for Crowne Plaza PITTSBURGH WEST-GREENTREE

Overall score

2.7 / 5
5.01.0
87 out of 87
Amenities:
2.7
Room cleanliness:
3.2
Hotel staff:
3.2
Room comfort:
3.1
Location:
3.2
Value:
3.1

51% would recommend to a friend.

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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

3
5.01.0
xivzik
Business
pittsburgh
Aug 12, 2014

review

Shabby appearance, poor quality food (egg item was stale)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

1
5.01.0
Business Trip in PA
Business
Michigan
Jul 28, 2014

This hotel should have been shut down.

The hotel was receiving a total make over and should have been closed. There was no Lobby or Lounge and to get the "Complementary Breakfast" you had to map through the construction zone. The rooms still need the make over the first room had a hole in the wall and the close rack was hanging by a screw while the others were just hanging.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

1
5.01.0
Unhappyy
Business
Pittsburgh
Jul 26, 2014

Disappointed

I paid for a much nicer hotel, so I was quite unhappy when I checked into a different brand than I paid for. This building was under construction and in terrible shape. The ceiling was caving in, maintenance of this location was not being taken care of properly. I was really shocked to see the receptionist was asleep when I walked in to ask for directions. I have been a loyal user for years and this was by far the worst experience at any hotel I've stayed in.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

1
5.01.0
Martin Robinson
Palm beach gardens
Jul 24, 2014

Hotel should actually be closed

More than construction going on here. Staff is operating out of the housecleaning office. No lobby, no service, worthless internet. The feel of the third world. I checked out immediately. Enjoy.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Time-saving tip: Short drive from hotel

Court yard marriot of cambell run rd.

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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

2
5.01.0
jsplot
marietta,ohio
Jul 7, 2014

Needs to close during restoration

The location was perfect that is why I picked it. But it was being restored and it was a mess, not dirty but some doors did not have signs, and there was drywall in the hallways. The dinning room had paper covering where there was mold growing until they could get to it. The breakfast was just alright, the eggs with cheese was uneatable ( and I eat everything). The sink in the bathroom was tall but they put the toilet paper holder in the front, so I had to stand on my tiptoes to reach the water and even then I could bearly touch the stream of water. They need to move the toilet paper to the side of the sink. I will not stay at that hotel ever again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

2
5.01.0
john the Bicycle man
Jacksonville, fl
Jun 27, 2014

Staying a bomb drop

Massive renovation that's been going on for years. Outside of building is scary. We wouldn't have stayed - but no time to find new location. Don't know if policies would have let us move.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
2
Dining tip: Short drive from hotel

Any Armstrong restaurant

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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

3
5.01.0
WVWanderer
West Virginia
Jun 8, 2014

Under construction...

The Clarion is currently undergoining a remodelling, something we weren't told when we booked. The office has been moved to the back of the hotel, into one of the rooms. There is only one elevator and it is slow, jerky, dirty, and scary. It was also a very long walk from the elevator to the room and back. All that said, the location is very convenient to downtown, the staff were very friendly, the room was clean and comfortable, and the free breakfast was better than average. Once the construction is complete, this will be a great place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Time-saving tip: Not Applicable

If you're headed downtown, use the Greentree on-ramp, not Poplar Street. The Poplar on-ramp is dangerous!

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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

4
5.01.0
Gigi and papa
Haughton,la
May 1, 2014

Don't let apperances fool you

Even though the hotel is under renovation and the main lobby was closed the side entrance used and the room used as the office were well marked when we checked in the young woman on duty at the time was very friendly and helpful the room was neat and clean and the staff kept it that way hotel location was perfect for us and we will stay there whenever we are in town

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

1
5.01.0
Mountain Fest Visitor
Erie
Apr 24, 2014

God Aweful!

Upon our arrival we passed the hotel, as it appeared to be closed - and boarded up. The office was set up in one of the rooms. The entire property is under construction. Although the rooms appeared to be clean. (I checked before committing to stay) the bathtub did not drain, nor did the sink. By morning there was a muddy film covering the bottom of the sink, much like silt from a nasty river. I pitty anyone that attempted to drink the water!! We did have a coffee maker in the room, but it apparently did NOT come with a pot??? Fortunately we returned to the room late, and left early the next morning. Can't say I tried the breakfast, nor did I utilize the fitness center. I just needed to leave ASAP.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
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Review of Crowne Plaza PITTSBURGH WEST-GREENTREE

Reviewer score

2
5.01.0
Fghjk
Business
Virgina
Apr 19, 2014

Not good

they are remodeling, so they say, but I didn't see it happening. It was weird, do not recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

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