The location was ideal for us and the staff was extremely friendly and helpful. The only drawback to the stay was the cost of the parking. Other area hotels offer parking in the cost of the room. Although we love staying at Westin properties, we
will reconsider next time, looking for a better deal that will include parking.
Frank and Barbara Carpenter
Everything about the Westin Philly experience is calming and reassuring. Staff is ultra-professional, the atmosphere is zen-like, the beds comfortable, the rooms have everything you need.
The quality of the food, both room service and in the
restaurant, is not at the same high level, and I would never stay here in the warm months of the year because the windows don't open. But aside from that, great hotel.
Small can of Pringles: Price $10.00 and no price list on tray. Need I say more. When we complained a very pleasant reception person refunded $5.00 so the $.49 can was only marked up 1000% instead of 2000%. It pays to complain
The hotel is nice and comfortable. The rooms are clean and the location is good. My only complaint is that it's a little expensive; at $320 per night, you could get something nicer at a much better destination.