$269 Avg/night
Rate and special offer based on Check-in: Oct 3, 2014 Check-out: Oct 6, 2014

The Ritz-Carlton, Philadelphia

5 stars
10 Avenue of the Arts, Ten Avenue of the Arts, Philadelphia, PA 19102
Hotel Overview
Reviewer score
4.5
out of 5
39 reviews
Really a great experience in every way

Location across from City Hall couldn't be better, near everything. The lobby and cocktail lounge... See full review

  • Family threesome
  • Sep 9, 2014
Great staff!

Not only a great hotel but every staff member was pleasant and so helpful. See full review

  • Alfred And Beth
  • Aug 26, 2014
This Neo-Classical landmark in the heart of Philadelphia spoils guests rotten while giving them a glimpse into the grandeur of the city's past. The grand entrance is held up by gigantic pillars reminiscent of Athenian temples, while more modern touches adorn the 10 Arts Lounge, a casual spot for sipping cocktails and enjoying live music on weekends. Reserve a private room if you wish to enjoy your Arts Bistro meal with abandon, or slip away for some luxury solitude at the Richel D'Ambra Spa - try the delicious-smelling honey and hibiscus body wrap.
Key facts
  • 299 guestrooms
  • 2 restaurant/bars: 10 Arts Bistro and 10 Arts Lounge
  • Private dining room for rental
  • Sauna
  • Full-service Spa and Salon
  • Fitness center
  • Shoeshine stand
  • 24-hour room service
  • Valet parking
  • Pets allowed (dogs under 30 pounds only, fee applies)
  • High-speed Internet access (fees may apply)
  • 18 meeting rooms
Neighborhood
The hotel is right in the middle of Philadelphia's Center City, within walking distance of many key moments in America's revolutionary history, from the Liberty Bell to Independence Hall. The Gothic architecture of City Hall is visible from the hotel's front door, Rittenhouse Square's stores and restaurants are just a few blocks from Broad Street, and visitors can stop at Walnut Street for an evening show at America's longest-running theater.
Hints and tips
Get the number for the valet service, then text your ticket number to them about 15 minutes before you plan to leave, and enjoy a smooth exit.

If you're looking for additional restaurant options, the Ritz-Carlton is across the street from a local branch of McCormick's Seafood.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

39.9516 -75.1638
Area served
City Hall
Nearby airports
Philadelphia International Airport, (PHL), 9.00, MI, SE;
Area description
City Center, Location Type: City

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Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Ice machine
Activities
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Steam bath
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Guest laundromat
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
DVD player
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Turndown service
Bathroom telephone
Cribs available
In room movies
Temperature control
Shower
Iron
Ironing board
Bath tub
Trouser press

Nearby points of interest

  • Masonic Temple: 0.1 mi
  • Walnut Street Theatre: 0.3 mi
  • Pennsylvania Academly of the Fine Arts: 0.3 mi
  • Kimmel Center for the Performing Arts: 0.3 mi
  • Cathedral Basilica of SS. Peter and Paul: 0.5 mi
  • Rittenhouse Square: 0.5 mi
  • Rosenbach Museum and Library: 0.7 mi
  • The Franklin Institute: 0.7 mi
  • Mutter Museum: 0.7 mi
  • Libery Bell Center: 0.7 mi
  • Independence Hall: 0.8 mi
  • The Barnes Foundation: 0.8 mi
  • National Constitution Center: 0.8 mi
  • National Museum of American Jewish History: 0.8 mi
  • Christ Church: 0.8 mi
  • Masonic Temple: 0.1 mi
  • Walnut Street Theatre: 0.3 mi
  • Pennsylvania Academly of the Fine Arts: 0.3 mi
  • Kimmel Center for the Performing Arts: 0.3 mi
  • Cathedral Basilica of SS. Peter and Paul: 0.5 mi
  • Rittenhouse Square: 0.5 mi
  • Rosenbach Museum and Library: 0.7 mi
  • The Franklin Institute: 0.7 mi
  • Mutter Museum: 0.7 mi
  • Libery Bell Center: 0.7 mi
  • Independence Hall: 0.8 mi
  • The Barnes Foundation: 0.8 mi
  • National Constitution Center: 0.8 mi
  • National Museum of American Jewish History: 0.8 mi
  • Christ Church: 0.8 mi
  • Rodin Museum: 0.9 mi
  • Independence National Historical Park: 1 mi
  • Arden Theatre Company: 1.1 mi
  • Fireman's Hall: 1.1 mi
  • Eastern State Penitentiary: 1.2 mi
  • Philadelphia Museum of Art: 1.3 mi
  • The Palestra: 1.3 mi
  • Penn Museum: 1.5 mi
  • University of Pennsylvania: 1.5 mi
  • Liacouras Center: 2 mi
  • Philadelphia Zoo: 2.3 mi
  • Please Touch Museum: 3.1 mi
  • Citizens Bank Park: 3.2 mi
  • Veterans Stadium: 3.5 mi
  • Lincoln Financial Field: 3.5 mi
  • Wells Fargo Center: 3.6 mi
  • Philadelphia Cruise Terminal: 4.4 mi
  • Morris Arboretum: 10.2 mi
  • Franklin Field: 2,457.1 mi
  • Hagan Arena: 3,715.5 mi

Dining

10 Arts Lounge
Drinks and Bar menu

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (39)

Ratings and reviews for The Ritz-Carlton, Philadelphia

Overall score

4.5 / 5
5.01.0
39 out of 39
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.6
Location:
4.8
Value:
4.3

92% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
Indy Ana
Indianapolis, IN, USA
Jun 3, 2013

Lovely Weekend

My husband and I came to Philadelphia for a very quick weekend trip to visit nearby family. The Ritz is quite beautiful and very conveniently located. We enjoyed the main floor restaurant in the evening for cocktails and a nosh. It was a wonderful experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Don't miss the Liberty Bell Center - and pick-up your free tickets for a visit to Independence Hall at the Visitors Center.

Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
Family threesome
Neenah, WI
Sep 9, 2014

Really a great experience in every way

Location across from City Hall couldn't be better, near everything. The lobby and cocktail lounge are memorable, staff is wonderful. Our room for three was large and spotless, we were sorry to leave after only 5 days.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

There are about 50 really great restaurants and bars within a short walk, who knew Philly was such a great foodie haven?

Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
Alfred And Beth
Palo Alto CA
Aug 26, 2014

Great staff!

Not only a great hotel but every staff member was pleasant and so helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of The Ritz-Carlton, Philadelphia

Reviewer score

2
5.01.0
Doctor Debbie
Dallas, Texas
Aug 23, 2014

Poor service

Arrived late due to a late flight. No one at curb check in to help with bags. Check in desk employee unable to access my Marriott account for point credit. Sign at the open lobby bar stated the bar was open till 2am. After carryingy bags to my room, on return to bar, waited ten minutes with no help only to find out even though there were still customers at tables and at the bar at 1:30 am, that the bartender had left for the evening and no one could help me! The front desk sent up a complimentary bottle of wine, that I had to pay for at $ 198.00!!!. I looked up the wine on my wine App to find out it cost $9.98 retail !! The next morning in my bathroom without clothes on, two men opened my door without knocking claiming they were security and that my room wasn't supposed to be occupied! Overall: HORRIBLE EXPERIENCE at a Ritz Hotel ! A shame !

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
5
Value:
3
Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
JoshStrength
Business
Philadelphia
Jun 24, 2014

Really Great Service

The service is exactly what you would expect- 5 Star. The breakfast bar was delicious and it had everything I wanted. I was very pleased with everything here, especially the great customer service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Ritz-Carlton, Philadelphia

Reviewer score

3
5.01.0
Papaiii
San Juan, Puerto Rico
Jun 18, 2014

Philly Review

I expected more, I guess the hotel is too expensive for me. There was: Small fridge (plus) Coffee maker (plus) Chocolates bedside everyday (plus) Expensive tea bags (plus) Beautiful bathroom (plus) Very confortable beds (plus) No microwave (minus) No continental breakfast (minus, very expensive) Had to tell to vacuum carpet (minus) Very small garbage can (had to ask to have it emptied constantly, minus) Had to tell to do the beds (minus) No pool or jackuzzi (minus) Personnel was mostly courtious (one bad apple)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
Sdoug
Chciago
Jun 8, 2014

Perfect location!

Loved this hotel! Staff was so helpful, nice and friendly! Location was perfect. We walked to a ton of cute restaurants and bars! Plus Rittenhouse square had an awesome art fair!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Awesome comedy club. Helium right nearby!

Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
TechnologyGuru
Business
Rochester, NY
Jun 6, 2014

Great hotel with an Elegant and Stately Lobby

The hotel was close to my conference (2 blocks) and was was a great "steal". I had a nice view of the city hall from my room. The lobby and the front facade has a "Roman" look with Doric columns lining all walls and the front of the hotel. The staff were excellent and the room, very comfortable. The hotel is what you expect out of a hotel of this name.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Lots of great restaurants on Chestnut and 13th streets,

Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
Professional Traveler11
Business
Denver, CO
May 30, 2014

Fantastic Hotel

Everything about this hotel was beautiful, personal, and special.. Staying with club level status makes it 100% best experience ever!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
sigh a useless field
Orlando
May 29, 2014

Great location and a fantastic hotel

Its a Ritz and lives up to the name. The staff was exceptional and extremely accommodating. The building is fantastic and the location is in the heart of the city center. Highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Ritz-Carlton, Philadelphia

Reviewer score

5
5.01.0
J Bear and Le Boo
Delaware, USA
Apr 18, 2014

Perfect spot

Lovely hotel, very friendly staff. The food was excellent and loved the room. It was located near everything. It was right in the heart of it all.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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