bed was extremely comfortable; gym facility was good, a few more cardio machines would have been nice. bar was very nice. staff at front desk, housekeeping and lobby bar were excellent. great location, easy to get around the city.
I can honestly say that I can't think of one negative thing here. The staff was so incredibly nice - they altered my original opinion of Philadelphia customer service. We will definitely be back!!! Thank you!
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Davio's Italian restaurant right across the street.
This was my first stay at Sofitel. From the get go I knew it would be excellent. The valet insisted on carrying my one bag in for me, the concierge was very friendly, and the room was huge. The bed, the most important part of the room, was
incredible. I am not a soft mattress kind of guy by any means, but tt was so good that I am considering calling them to ask what pillow-top padding they use. The WiFi was excellent compared to some other hotels spotty service. The room service is very good and very reasonably priced. My one gripe was the I was next to the gym and could hear people on the treadmill late in to the night. I would also like to call out poor gym etiquette guy (you know who you are) for DROPPING YOUR WEIGHTS. Put them down next time, don't just drop them. You'll damage the floor. It's also a very loud thing to do at 5am.