bed was extremely comfortable; gym facility was good, a few more cardio machines would have been nice. bar was very nice. staff at front desk, housekeeping and lobby bar were excellent. great location, easy to get around the city.
Overall everything was excellent. Did not care for the coffee in the restaurant. Service was excellent as was the cleanliness of the room. Very attentive staff. Nitpicking about the coffee, but that's me because I am a huge coffee connoisseur.
Also would have like to see a coffee maker in the room.
However, who picked out the carpet for the hallways (at least for the 7th floor?) Does the term "vertigo" Come to mind. I know it was not only me because a conversation between two other guests in the elevator indicated they would not want to navigate the hallway while drunk!
Anyway, I would not hesitate to return. Good central location in center city Philly.
Keep up the good work (but change the coffee).
Hotel features (5 = best, 1 = worst):
Short drive from hotel
See the Phillies, Eagles, Flyers and (well maybe) the Sixers - whoever is playing. All the sports venues are worth the money and time.
Toured the city during the day, dined at 10 Arts in the Ritz-Carlton at night. The Sofitel was our home base, and it was ideally located for our walking throughout the city. The bed is extremely comfortable, and the bathroom was spacious and
luxurious. No view, however. We didn't mind.
Not very attractive lobby area. No place for guests to seat while waiting for us to come down from our room. Asked for non-smoking room, even after changing room, the 2nd room still smells like smoke as well as the pillows and sheets!
is not centrally located as Marriott and as grand.
Great location near restaurants, stores, tourist attractions. Room was spacious and very clean. However, we struggled to sleep each night as there was loud music coming from a nearby bar. This was the only downside.
The two greatest assets that Hotel Sofitel can showcase are the location of the hotel and it's service. The hotel is located 2 blocks away from Rittenhouse Square which is the center of shopping as well as outdoor restaurants on the park. Everyday
we walked around the Rittenhouse square and enjoyed it's ambiance. The nightlife around the hotel is also phenomenal as there are a number of lounges around the hotel as well as the hotel lobby.
The hotel service was impeccable. From the moment we arrived at the hotel, the staff took care of everything we needed/requested in a timely and warm manner. We requested a few things for our room (i.e. refrigerator, extra pillows, extra water) and the staff came within minutes of the request. The concierge and front desk people were also very informative and amiable in all answering all our questions. We also requested a later check out and the hotel was more then willing to accommodate us as well. Valet attendants were helpful and friendly as well. Great service!
The only slightly area which the hotel could improve upon is the room décor as we were expecting a little more from a "chic French" hotel. The hotel lobby is beautiful but the room colors were a slightly drab. However, the size of the room was great (we had a jr. 1 br suite and had ample space) and the cleanliness of the room was wonderful.
We would definitely recommend Hotel Sofitel and come back to the hotel during future stays in Philadelphia.
We had dinner at Porcini, which was awesome. We saw Sebastian Maniscalco at Helium and he and the other comics were hilarious. Our stay at the Sofitel was the perfect ending to a perfect date night. We would definitely stay there again.