$150 Avg/night
Rate and special offer based on Check-in: Apr 4, 2015 Check-out: Apr 5, 2015

Sheraton Philadelphia University City Hotel

3 stars
View map of 3549 Chestnut Street, 3549 Chestnut Street, Philadelphia, PA 19104

Hotel Overview

Reviewer score
3.8
out of 5
64 reviews
visit to new grand daughter

Everything about this hotel was great except that room service is provided by a local cafe and... See full review

  • Molly C.
  • Dec 31, 2014
Good location

Stayed here to take the USMLE Step 2 CS exam. It's about a 5 min walk from the testing center.... See full review

  • Med Student32
  • Jul 31, 2014
University City hotel a favorite of visiting parents and academics
Conveniently located within walking distance to the University of Pennsylvania and Drexel University campuses, the Sheraton Philadelphia University City Hotel is a favorite for visiting parents and academia. Amenities include a heated outdoor pool and sundeck, a 24-hour fitness center, an on-site restaurant and lounge and a business center. The nonsmoking guest rooms provide an in-room desktop computer with complimentary Internet access. The hotel also provides an on-site gift shop, florist and car rental desk.

 

Highlights
  • Convenient location between University of Pennsylvania and Drexel University and close to subway and train stations
  • Well-equipped fitness center with machines providing touch screens with MP3 connection and an interactive heart-rate system
  • Outdoor pool and sundeck with views of the city skyline
  • In-room desktop computers provided with complimentary high-speed Internet access and free printing
  • On-site Enterprise car rental

 

Rooms

The 20-story Sheraton Philadelphia University City Hotel has 332 nonsmoking guest rooms and suites with either one king-sized or two double beds. All rooms provide Sheraton Sweet Sleeper beds featuring plush-top mattresses, triple-sheeting, fleece blankets, duvets and down pillows. Other amenities include an in-room computer with complimentary high-speed Internet access and free Internet-based printing. Rooms also include desks with ergonomic chairs; complimentary weekday newspapers; televisions with premium channels, pay movies and video games (fees apply); and coffee-makers.

Features
The hotel lobby features the Link@Sheraton, a social space and connectivity hub where guests can go online at complimentary PC workstations, watch television or borrow a magazine or newspaper. An on-site Asian restaurant and lounge serves breakfast, lunch and dinner. The Sheraton Philadelphia University City Hotel is dog-friendly, offering Sweet Sleeper dog beds for its four-legged guests.

Transportation
  • SEPTA Subway 34th Street Station (0.2 mi/0.3 km)
  • Amtrak 30th Street Station (0.7 mi/1.1 km)
  • Greyhound Bus Terminal (2 mi/3.2 km)
  • Philadelphia International Airport (9.2 mi/14.8 km)

 

Attractions
  • University of Pennsylvania (across the street)
  • Drexel University (0.2 mi/0.3 km)
  • Historic District (2 mi/3.2 km)
  • Philadelphia Museum of Art (2 mi/3.2 km)
  • Pennsylvania Convention Center (2.3 mi/3.7 km)
  • Professional Sports/Concert Venues (6 mi/9.7 km)

Business
  • 10,000 square feet of event space
  • Audio/Visual equipment
  • Event catering
  • Business center and services
  • Dry cleaning/laundry service
  • High-speed Internet access

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Sheraton Philadelphia University City Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Room service
Services
Business center
Guest laundromat
ATM/Cash machine
Wake-up service
In-Room Safe
Shops/Commercial services
Car rental desk
Audio visual equipment
Florist
Parking
Parking
Accessibility
Wheel chair access
Room
Television with cable
Telephone
AM/FM alarm clock
Hairdryer in room
Temperature control
Iron
Smoke detectors

Nearby points of interest

  • University of Pennsylvania: 0.2 mi
  • The Palestra: 0.3 mi
  • Penn Museum: 0.4 mi
  • Mutter Museum: 0.9 mi
  • Philadelphia Museum of Art: 1 mi
  • Rosenbach Museum and Library: 1.1 mi
  • The Franklin Institute: 1.1 mi
  • Rodin Museum: 1.2 mi
  • The Barnes Foundation: 1.2 mi
  • Philadelphia Zoo: 1.4 mi
  • Rittenhouse Square: 1.4 mi
  • Cathedral Basilica of SS. Peter and Paul: 1.4 mi
  • Walnut Street Theatre: 1.4 mi
  • Eastern State Penitentiary: 1.4 mi
  • Pennsylvania Academy of the Fine Arts: 1.6 mi
  • University of Pennsylvania: 0.2 mi
  • The Palestra: 0.3 mi
  • Penn Museum: 0.4 mi
  • Mutter Museum: 0.9 mi
  • Philadelphia Museum of Art: 1 mi
  • Rosenbach Museum and Library: 1.1 mi
  • The Franklin Institute: 1.1 mi
  • Rodin Museum: 1.2 mi
  • The Barnes Foundation: 1.2 mi
  • Philadelphia Zoo: 1.4 mi
  • Rittenhouse Square: 1.4 mi
  • Cathedral Basilica of SS. Peter and Paul: 1.4 mi
  • Walnut Street Theatre: 1.4 mi
  • Eastern State Penitentiary: 1.4 mi
  • Pennsylvania Academy of the Fine Arts: 1.6 mi
  • Kimmel Center for the Performing Arts: 1.6 mi
  • Masonic Temple: 1.6 mi
  • Please Touch Museum: 1.9 mi
  • Liberty Bell Center: 2.3 mi
  • Independence Hall: 2.4 mi
  • National Constitution Center: 2.4 mi
  • National Museum of American Jewish History: 2.4 mi
  • Christ Church: 2.4 mi
  • Independence National Historical Park: 2.6 mi
  • Liacouras Center: 2.6 mi
  • Arden Theatre Company: 2.7 mi
  • Fireman's Hall: 2.7 mi
  • Citizens Bank Park: 3.7 mi
  • Wells Fargo Center: 3.9 mi
  • Veterans Stadium: 4 mi
  • Lincoln Financial Field: 4 mi
  • Philadelphia Cruise Terminal: 5.8 mi
  • Morris Arboretum: 9.6 mi
  • Franklin Field: 2,455.5 mi
  • Hagan Arena: 3,716.6 mi

Dining

Sang Kee Noodle House
Experience our latest addition: Sang Kee Noodle House Restaurant. A Phillie favorite with two other locations in the city, it serves up delicious Asian Cuisine for breakfast, lunch and dinner.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Philadelphia University City Hotel

Overall score

3.8 / 5
5.01.0
64 out of 64
Amenities:
3.7
Cleanliness:
4.2
Hotel staff:
4
Comfort:
4.1
Location:
4.3
Value:
3.6

89% would recommend to a friend.

Sort by:
Review of Sheraton Philadelphia University City Hotel

Reviewer score

5
5.01.0
Christo26
Newport Beach, CA
Jul 9, 2012

On Campus, on-target staff, & perfectly low-key

First of all, if you're looking for an up-scale experience then you'd be at the wrong place. This is a more you-are-at-home-on-Penn's-campus place, with no suggestion that you're just that close to a stay at, say, the Seasons (which is wonderful in its distinct way). It's just ideal for doing anything at Penn, and there's a Sang Kee restaurant in the lobby -- if you did attend Penn then you know this is an extreme bonus. Staff consistently pleasant, pool nice and clean, and taxis always out front (or bus/trolley ~1 minute walk outside). I have come to love all things Starwood over the years, but this place is simply a straight-forwardly consistent treat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
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Review of Sheraton Philadelphia University City Hotel

Reviewer score

1
5.01.0
Anonymous
Business
boston,ma
Apr 22, 2009

Not the best that Shearton has to offer

The hotel location and parking wer convenient. The hotel staff semed stressed. The maid serevice was non existent; my room wans't cleaned at all. The night manager did apologize for the mix up and offered me fresh towels. The fire alarm went off 3 times one evening. We had to go walk down from the 16th floor 3 times. There was no annoncement from the hotel management that they wer having trouble with the alarms and the hotel manager actually yelled at a customer when he was pressing for answers. There was a mix up with my reservation and it took 4 reservation clerks to finally resolve the issue.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Very close to both Drexl University and UPenn campus

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
Infrequent NH Traveler
Business
Hanover, NH
Feb 24, 2013

Rude Staff

Most of the staff members don't seem very interested in helping you, nor do they try to make you feel welcome.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
1
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
Albair
Business
Solon, OH
Dec 18, 2013

the worst Hotel

the room was good, but the window was leaking, rain came from above , and cold air was coming everywhere out of it. the bed sheets were not clean. the WiFi was slow like a turtle, and sometimes got disconnected. I do not recommend this hotel at all.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
mom dad and baby
Business
pa
Aug 13, 2010

sheraton university city

within walking distance of colleges and subway.hotel has been updated with computers and wifi, but still needs other updating...molding was coming off wall.parking garage was an accident waiting to happen...staff very nice and accomadating...excellent location..near a store eateries etc.I have no ojection to seeing eye dog,but Hotel allows people to have other pets which were allowed in lobby to walk around.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

go to the spaghetti warehouse on spring garden street...grrrreeeeeeeeeaaaaaaaaaaaaattttttttt....

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Beijing, China
Oct 6, 2010

Very tired hotel trading on its location

Hotel has great location next to the Penn campus but there has obviously been little investment in the hotel in years. Rooms very tired. Little effort at making the experience a good one. I would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
City explorer MD
Business
San Juan, Puerto Rico
Aug 1, 2014

Good but...

No electricity for hours!! Could not get the refund offered because the room was booked through a third party and not directly with them.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

3
5.01.0
M.M.H
Business
Michigan
Feb 1, 2014

Nice stay

The big plus for this hotel is its site. The staff was friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

3
5.01.0
Kay. Mom
Business
Worcester
Apr 26, 2014

College Visit

The bathroom was tiny. You could not put anything anywhere to get ready in there including the tooth brushes. I dried my hair out in the room. Beds were comfortable

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

3
5.01.0
yaja161352
Business
lexington, SC
Aug 23, 2012

Nothig special

Nothing special. If you have to be near UPenn this ia a good plac, otherwise an average place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

3
5.01.0
Valka
Business
New York, New York
Feb 23, 2013

Step 2 CS accomodations

Prepare to sleep with ear plugs because walls are paper thin. A night before step 2 CS def was not the most pleasant experience. Heard my neighbors blast TV and talk really loud. Otherwise, great location, walking distance from the testing center. Also, our sinks were clogged, water was not going down the sink and bathtub.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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