$143 Avg/night
Rate and special offer based on Check-in: Aug 10, 2014 Check-out: Aug 11, 2014

Sheraton Philadelphia University City Hotel

3 stars
3549 Chestnut Street, Philadelphia, PA 19104
Hotel Overview
Reviewer score
3.8
out of 5
91 reviews
Great location

Staff courteous. only complaint would be that the room coffee needed to be replenished. See full review

  • Barfish
  • May 6, 2013
Great if visiting U Penn

Everyone was so nice. My room was very clean. Close to U Penn. Many restaurants within walking... See full review

  • Ednaski
  • Apr 22, 2013
University City hotel a favorite of visiting parents and academics
Conveniently located within walking distance to the University of Pennsylvania and Drexel University campuses, the Sheraton Philadelphia University City Hotel is a favorite for visiting parents and academia. Amenities include a heated outdoor pool and sundeck, a 24-hour fitness center, an on-site restaurant and lounge and a business center. The nonsmoking guest rooms provide an in-room desktop computer with complimentary Internet access. The hotel also provides an on-site gift shop, florist and car rental desk.

 

Highlights
  • Convenient location between University of Pennsylvania and Drexel University and close to subway and train stations
  • Well-equipped fitness center with machines providing touch screens with MP3 connection and an interactive heart-rate system
  • Outdoor pool and sundeck with views of the city skyline
  • In-room desktop computers provided with complimentary high-speed Internet access and free printing
  • On-site Enterprise car rental

 

Rooms

The 20-story Sheraton Philadelphia University City Hotel has 332 nonsmoking guest rooms and suites with either one king-sized or two double beds. All rooms provide Sheraton Sweet Sleeper beds featuring plush-top mattresses, triple-sheeting, fleece blankets, duvets and down pillows. Other amenities include an in-room computer with complimentary high-speed Internet access and free Internet-based printing. Rooms also include desks with ergonomic chairs; complimentary weekday newspapers; televisions with premium channels, pay movies and video games (fees apply); and coffee-makers.

Features
The hotel lobby features the Link@Sheraton, a social space and connectivity hub where guests can go online at complimentary PC workstations, watch television or borrow a magazine or newspaper. An on-site Asian restaurant and lounge serves breakfast, lunch and dinner. The Sheraton Philadelphia University City Hotel is dog-friendly, offering Sweet Sleeper dog beds for its four-legged guests.

Transportation
  • SEPTA Subway 34th Street Station (0.2 mi/0.3 km)
  • Amtrak 30th Street Station (0.7 mi/1.1 km)
  • Greyhound Bus Terminal (2 mi/3.2 km)
  • Philadelphia International Airport (9.2 mi/14.8 km)

 

Attractions
  • University of Pennsylvania (across the street)
  • Drexel University (0.2 mi/0.3 km)
  • Historic District (2 mi/3.2 km)
  • Philadelphia Museum of Art (2 mi/3.2 km)
  • Pennsylvania Convention Center (2.3 mi/3.7 km)
  • Professional Sports/Concert Venues (6 mi/9.7 km)

Business
  • 10,000 square feet of event space
  • Audio/Visual equipment
  • Event catering
  • Business center and services
  • Dry cleaning/laundry service
  • High-speed Internet access

Sheraton Philadelphia University City Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Laundry service
Guest laundromat
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Video checkout
Florist
Parking
Parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Radio
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Computer in Room
Iron
Ironing board

Hotel Map

39.9546 -75.1941
Area served
Bala-Cynwyd, Brandywine, Bryn Mawr, Cherry Hill, Conshohocken, Chester, Ft Washington, Wilmington, King of Prussia, Lancaster, Mt Laurel, Maple Shade, Manayunk, Reading, Society Hill, Trenton, Valley Forge, West Chester
Nearby airports
Philadelphia International Airport, (PHL), 6.00, MI;
Area description
Downtown

Nearby points of interest

  • University of Pennsylvania: 0.2 mi
  • The Palestra: 0.3 mi
  • Penn Museum: 0.4 mi
  • Mutter Museum: 0.9 mi
  • Philadelphia Museum of Art: 1 mi
  • Rosenbach Museum and Library: 1.1 mi
  • The Franklin Institute: 1.1 mi
  • Rodin Museum: 1.2 mi
  • The Barnes Foundation: 1.2 mi
  • Philadelphia Zoo: 1.4 mi
  • Rittenhouse Square: 1.4 mi
  • Cathedral Basilica of SS. Peter and Paul: 1.4 mi
  • Walnut Street Theatre: 1.4 mi
  • Eastern State Penitentiary: 1.4 mi
  • Pennsylvania Academly of the Fine Arts: 1.6 mi
  • University of Pennsylvania: 0.2 mi
  • The Palestra: 0.3 mi
  • Penn Museum: 0.4 mi
  • Mutter Museum: 0.9 mi
  • Philadelphia Museum of Art: 1 mi
  • Rosenbach Museum and Library: 1.1 mi
  • The Franklin Institute: 1.1 mi
  • Rodin Museum: 1.2 mi
  • The Barnes Foundation: 1.2 mi
  • Philadelphia Zoo: 1.4 mi
  • Rittenhouse Square: 1.4 mi
  • Cathedral Basilica of SS. Peter and Paul: 1.4 mi
  • Walnut Street Theatre: 1.4 mi
  • Eastern State Penitentiary: 1.4 mi
  • Pennsylvania Academly of the Fine Arts: 1.6 mi
  • Kimmel Center for the Performing Arts: 1.6 mi
  • Masonic Temple: 1.6 mi
  • Please Touch Museum: 1.9 mi
  • Libery Bell Center: 2.3 mi
  • Independence Hall: 2.4 mi
  • National Constitution Center: 2.4 mi
  • National Museum of American Jewish History: 2.4 mi
  • Christ Church: 2.4 mi
  • Independence National Historical Park: 2.6 mi
  • Liacouras Center: 2.6 mi
  • Arden Theatre Company: 2.7 mi
  • Fireman's Hall: 2.7 mi
  • Citizens Bank Park: 3.7 mi
  • Wells Fargo Center: 3.9 mi
  • Veterans Stadium: 4 mi
  • Lincoln Financial Field: 4 mi
  • Philadelphia Cruise Terminal: 5.8 mi
  • Morris Arboretum: 9.6 mi
  • Franklin Field: 2,455.5 mi
  • Hagan Arena: 3,716.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (91)

Ratings and reviews for Sheraton Philadelphia University City Hotel

Overall score

3.8 / 5
5.01.0
91 out of 91
Amenities:
3.7
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.4
Value:
3.6

91% would recommend to a friend.

Sort by:
Review of Sheraton Philadelphia University City Hotel

Reviewer score

1
5.01.0
Anonymous
boston,ma
Apr 22, 2009

Not the best that Shearton has to offer

The hotel location and parking wer convenient. The hotel staff semed stressed. The maid serevice was non existent; my room wans't cleaned at all. The night manager did apologize for the mix up and offered me fresh towels. The fire alarm went off 3 times one evening. We had to go walk down from the 16th floor 3 times. There was no annoncement from the hotel management that they wer having trouble with the alarms and the hotel manager actually yelled at a customer when he was pressing for answers. There was a mix up with my reservation and it took 4 reservation clerks to finally resolve the issue.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Time-saving tip: Short walk from hotel

Very close to both Drexl University and UPenn campus

Review of Sheraton Philadelphia University City Hotel

Reviewer score

1
5.01.0
Anonymous
boston,ma
Apr 22, 2009

Not the best that Shearton has to offer

The hotel location and parking wer convenient. The hotel staff semed stressed. The maid serevice was non existent; my room wans't cleaned at all. The night manager did apologize for the mix up and offered me fresh towels. The fire alarm went off 3 times one evening. We had to go walk down from the 16th floor 3 times. There was no annoncement from the hotel management that they wer having trouble with the alarms and the hotel manager actually yelled at a customer when he was pressing for answers. There was a mix up with my reservation and it took 4 reservation clerks to finally resolve the issue.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Time-saving tip: Short walk from hotel

Very close to both Drexl University and UPenn campus

Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
Infrequent NH Traveler
Business
Hanover, NH
Feb 24, 2013

Rude Staff

Most of the staff members don't seem very interested in helping you, nor do they try to make you feel welcome.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
Anonymous
Beijing, China
Oct 6, 2010

Very tired hotel trading on its location

Hotel has great location next to the Penn campus but there has obviously been little investment in the hotel in years. Rooms very tired. Little effort at making the experience a good one. I would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
mom dad and baby
pa
Aug 13, 2010

sheraton university city

within walking distance of colleges and subway.hotel has been updated with computers and wifi, but still needs other updating...molding was coming off wall.parking garage was an accident waiting to happen...staff very nice and accomadating...excellent location..near a store eateries etc.I have no ojection to seeing eye dog,but Hotel allows people to have other pets which were allowed in lobby to walk around.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short drive from hotel

go to the spaghetti warehouse on spring garden street...grrrreeeeeeeeeaaaaaaaaaaaaattttttttt....

Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
Albair
Business
Solon, OH
Dec 18, 2013

the worst Hotel

the room was good, but the window was leaking, rain came from above , and cold air was coming everywhere out of it. the bed sheets were not clean. the WiFi was slow like a turtle, and sometimes got disconnected. I do not recommend this hotel at all.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
Anonymous
Beijing, China
Oct 6, 2010

Very tired hotel trading on its location

Hotel has great location next to the Penn campus but there has obviously been little investment in the hotel in years. Rooms very tired. Little effort at making the experience a good one. I would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
mom dad and baby
pa
Aug 13, 2010

sheraton university city

within walking distance of colleges and subway.hotel has been updated with computers and wifi, but still needs other updating...molding was coming off wall.parking garage was an accident waiting to happen...staff very nice and accomadating...excellent location..near a store eateries etc.I have no ojection to seeing eye dog,but Hotel allows people to have other pets which were allowed in lobby to walk around.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short drive from hotel

go to the spaghetti warehouse on spring garden street...grrrreeeeeeeeeaaaaaaaaaaaaattttttttt....

Review of Sheraton Philadelphia University City Hotel

Reviewer score

3
5.01.0
Mancakes--The Dude
Bronx, NY
Aug 14, 2009

Gave you what you needed and was in good

Hotel staff was very friendly & the rooms were very nice and comfortable. Excellent pool!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Review of Sheraton Philadelphia University City Hotel

Reviewer score

3
5.01.0
Penn Dad
New York
Apr 16, 2013

Well located, but older style property.

Really well located in close proximity to University of Pennsylvania and Drexel. But the rooms are small and the common areas and parking lot are old style and outdated, even though the rooms are renovated. Rooms were small. But flat screen TV was great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Dining tip: Short walk from hotel

Destrito Mexican Tapas restaurant nearby. Loved it.

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