Sheraton Philadelphia University City Hotel

3 stars
3549 Chestnut Street, Philadelphia, PA 19104
Hotel Overview
Reviewer score
3.8
out of 5
62 reviews
Great location

Staff courteous. only complaint would be that the room coffee needed to be replenished. See full review

  • Barfish
  • May 6, 2013
Great if visiting U Penn

Everyone was so nice. My room was very clean. Close to U Penn. Many restaurants within walking... See full review

  • Ednaski
  • Apr 22, 2013
University City hotel a favorite of visiting parents and academics
Conveniently located within walking distance to the University of Pennsylvania and Drexel University campuses, the Sheraton Philadelphia University City Hotel is a favorite for visiting parents and academia. Amenities include a heated outdoor pool and sundeck, a 24-hour fitness center, an on-site restaurant and lounge and a business center. The nonsmoking guest rooms provide an in-room desktop computer with complimentary Internet access. The hotel also provides an on-site gift shop, florist and car rental desk.

 

Highlights
  • Convenient location between University of Pennsylvania and Drexel University and close to subway and train stations
  • Well-equipped fitness center with machines providing touch screens with MP3 connection and an interactive heart-rate system
  • Outdoor pool and sundeck with views of the city skyline
  • In-room desktop computers provided with complimentary high-speed Internet access and free printing
  • On-site Enterprise car rental

 

Rooms

The 20-story Sheraton Philadelphia University City Hotel has 332 nonsmoking guest rooms and suites with either one king-sized or two double beds. All rooms provide Sheraton Sweet Sleeper beds featuring plush-top mattresses, triple-sheeting, fleece blankets, duvets and down pillows. Other amenities include an in-room computer with complimentary high-speed Internet access and free Internet-based printing. Rooms also include desks with ergonomic chairs; complimentary weekday newspapers; televisions with premium channels, pay movies and video games (fees apply); and coffee-makers.

Features
The hotel lobby features the Link@Sheraton, a social space and connectivity hub where guests can go online at complimentary PC workstations, watch television or borrow a magazine or newspaper. An on-site Asian restaurant and lounge serves breakfast, lunch and dinner. The Sheraton Philadelphia University City Hotel is dog-friendly, offering Sweet Sleeper dog beds for its four-legged guests.

Transportation
  • SEPTA Subway 34th Street Station (0.2 mi/0.3 km)
  • Amtrak 30th Street Station (0.7 mi/1.1 km)
  • Greyhound Bus Terminal (2 mi/3.2 km)
  • Philadelphia International Airport (9.2 mi/14.8 km)

 

Attractions
  • University of Pennsylvania (across the street)
  • Drexel University (0.2 mi/0.3 km)
  • Historic District (2 mi/3.2 km)
  • Philadelphia Museum of Art (2 mi/3.2 km)
  • Pennsylvania Convention Center (2.3 mi/3.7 km)
  • Professional Sports/Concert Venues (6 mi/9.7 km)

Business
  • 10,000 square feet of event space
  • Audio/Visual equipment
  • Event catering
  • Business center and services
  • Dry cleaning/laundry service
  • High-speed Internet access

Sheraton Philadelphia University City Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Laundry service
Guest laundromat
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Video checkout
Florist
Parking
Parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Radio
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Computer in Room
Iron
Ironing board

Hotel Map

39.9546 -75.1941
Area served
Bala-Cynwyd, Brandywine, Bryn Mawr, Cherry Hill, Conshohocken, Chester, Ft Washington, Wilmington, King of Prussia, Lancaster, Mt Laurel, Maple Shade, Manayunk, Reading, Society Hill, Trenton, Valley Forge, West Chester
Nearby airports
Philadelphia International Airport, (PHL), 6.00, MI;
Area description
Downtown

Nearby points of interest

  • University of Pennsylvania: 0.2 mi
  • The Palestra: 0.3 mi
  • Penn Museum: 0.4 mi
  • Mutter Museum: 0.9 mi
  • Philadelphia Museum of Art: 1 mi
  • Rosenbach Museum and Library: 1.1 mi
  • The Franklin Institute: 1.1 mi
  • Rodin Museum: 1.2 mi
  • The Barnes Foundation: 1.2 mi
  • Philadelphia Zoo: 1.4 mi
  • Rittenhouse Square: 1.4 mi
  • Cathedral Basilica of SS. Peter and Paul: 1.4 mi
  • Walnut Street Theatre: 1.4 mi
  • Eastern State Penitentiary: 1.4 mi
  • Pennsylvania Academy of the Fine Arts: 1.6 mi
  • University of Pennsylvania: 0.2 mi
  • The Palestra: 0.3 mi
  • Penn Museum: 0.4 mi
  • Mutter Museum: 0.9 mi
  • Philadelphia Museum of Art: 1 mi
  • Rosenbach Museum and Library: 1.1 mi
  • The Franklin Institute: 1.1 mi
  • Rodin Museum: 1.2 mi
  • The Barnes Foundation: 1.2 mi
  • Philadelphia Zoo: 1.4 mi
  • Rittenhouse Square: 1.4 mi
  • Cathedral Basilica of SS. Peter and Paul: 1.4 mi
  • Walnut Street Theatre: 1.4 mi
  • Eastern State Penitentiary: 1.4 mi
  • Pennsylvania Academy of the Fine Arts: 1.6 mi
  • Kimmel Center for the Performing Arts: 1.6 mi
  • Masonic Temple: 1.6 mi
  • Please Touch Museum: 1.9 mi
  • Liberty Bell Center: 2.3 mi
  • Independence Hall: 2.4 mi
  • National Constitution Center: 2.4 mi
  • National Museum of American Jewish History: 2.4 mi
  • Christ Church: 2.4 mi
  • Independence National Historical Park: 2.6 mi
  • Liacouras Center: 2.6 mi
  • Arden Theatre Company: 2.7 mi
  • Fireman's Hall: 2.7 mi
  • Citizens Bank Park: 3.7 mi
  • Wells Fargo Center: 3.9 mi
  • Veterans Stadium: 4 mi
  • Lincoln Financial Field: 4 mi
  • Philadelphia Cruise Terminal: 5.8 mi
  • Morris Arboretum: 9.6 mi
  • Franklin Field: 2,455.5 mi
  • Hagan Arena: 3,716.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (62)

Ratings and reviews for Sheraton Philadelphia University City Hotel

Overall score

3.8 / 5
5.01.0
62 out of 62
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
4.1
Location:
4.4
Value:
3.6

90% would recommend to a friend.

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

2
5.01.0
Infrequent NH Traveler
Business
Hanover, NH
Feb 24, 2013

Rude Staff

Most of the staff members don't seem very interested in helping you, nor do they try to make you feel welcome.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

3
5.01.0
Valka
New York, New York
Feb 23, 2013

Step 2 CS accomodations

Prepare to sleep with ear plugs because walls are paper thin. A night before step 2 CS def was not the most pleasant experience. Heard my neighbors blast TV and talk really loud. Otherwise, great location, walking distance from the testing center. Also, our sinks were clogged, water was not going down the sink and bathtub.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
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Review of Sheraton Philadelphia University City Hotel

Reviewer score

4
5.01.0
Joelleen
West Chester, PA
Dec 3, 2012

Nice visit to the city

It was a fine visit. Staff could have been more friendly and maid service was a bit eager to have us out when it was only 10 in the morning and checkout was not until noon!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
5
Location:
3
Value:
3
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Review of Sheraton Philadelphia University City Hotel

Reviewer score

4
5.01.0
First Maryland Lady
Philadelphia, PA
Nov 25, 2012

Very friendly courteous service.

The hotel was in a good location and the rooms were very comfortable and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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Review of Sheraton Philadelphia University City Hotel

Reviewer score

4
5.01.0
ssantia
Business
Hartford, CT
Nov 14, 2012

Great staff, wonderful location!

This hotel was in a great location and staff were friendly and accommodating. The rooms were updated and modern. with surge protectors, flat screen tv's and a refrigerator. The bathroom was a little dirty but the staff quickly addressed the issue. Tyne room was quite expensive for a 3 star hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: In Hotel

Asian restaurant in the hotel had great food!

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Review of Sheraton Philadelphia University City Hotel

Reviewer score

3
5.01.0
yaja161352
Business
lexington, SC
Aug 23, 2012

Nothig special

Nothing special. If you have to be near UPenn this ia a good plac, otherwise an average place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Philadelphia University City Hotel

Reviewer score

5
5.01.0
Christo26
Newport Beach, CA
Jul 9, 2012

On Campus, on-target staff, & perfectly low-key

First of all, if you're looking for an up-scale experience then you'd be at the wrong place. This is a more you-are-at-home-on-Penn's-campus place, with no suggestion that you're just that close to a stay at, say, the Seasons (which is wonderful in its distinct way). It's just ideal for doing anything at Penn, and there's a Sang Kee restaurant in the lobby -- if you did attend Penn then you know this is an extreme bonus. Staff consistently pleasant, pool nice and clean, and taxis always out front (or bus/trolley ~1 minute walk outside). I have come to love all things Starwood over the years, but this place is simply a straight-forwardly consistent treat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of Sheraton Philadelphia University City Hotel

Reviewer score

4
5.01.0
Toots caretaker daughter
Manahawkin, New Jersey
Jul 4, 2012

Very good Hotel

The staff were more than helpful in resolving issues. Beds were very comfortable. GYM Equipment was excellently maintained. Location was good for my needs. Noodle bar restaurant phenomenal food. The room was clean, the bathroom not so clean, faucet moves and should not have. The internet a bit slow. Parking is 25 a night for hotel guests, it is 20 more a day for continental breakfast. Do not offer a shuttle to the hospital for family. Did not get to the pool this time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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Review of Sheraton Philadelphia University City Hotel

Reviewer score

5
5.01.0
pattyb
San Francisco
Dec 25, 2011

safe location

Traveling alone with one night layover and wanted a safe, convenient place to stay away from the overpriced aiport type hotels. Great service, nice area, felt very safe taking a walk. Room had a great view of the city and the room service was great. Would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Thank you for your feedback!
Review of Sheraton Philadelphia University City Hotel

Reviewer score

4
5.01.0
politics
chicago
Oct 7, 2011

Computers don't work well

I was attracted by the promise of an in-house desk computer. It was so slow that it was useless. I got nothing from it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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