Sheraton Philadelphia Society Hill Hotel

I booked this hotel because my son was staying here with a group he was traveling with. I couldn't have been more pleased. The hotel is just wonderful and the staff really goes out of their way to make sure you're happy. The restaurant staff was especially terrific! Our servers couldn't do enough! In all of my travels, I have to say this was an exceptional experience.

The renovation has made this hotel even better.Close to all historic attractions and restaurants. Good value!

Very nice place to stay, taxes are a bit ridiculous though

Good clean rooms, courteous staff

We checked in late and they had no problem with that. wonderful! The gentleman at the front desk even gave us an extra hour to check out the next day. So sweet. However, as I said we checked in late, and we tried to sleep in... however there was construction going on which not only woke us up very early... but kept us awake. It really tainted the whole experience. All we wanted was a good nights sleep. It was easter sunday too. Really not a great morning. I was also disappointed that the bar wasn't open late. But it was a holiday so I guess its understandable.

Gracious staff; knowledgeable, helpful, professional

They have mood boards when you come in, and the lobby looks newly renovated, however the rooms are still dated. They say on the site they charge $29 per night for parking, however, they also charge almost $7 for tax each night, making it $36. Our room was ok, but had some interesting stains on the floor, including what looked like pink highlighter and another looked like coffee. Oh... and the internet, I needed to check into my flight, and you get 50 free minutes of internet per room at the business center, however, it took the computer 20 minutes alone for the US Airways site to load. Then 15 more to try to get my boarding pass to load. It was overall an OK stay with OK amenities. The people at the front desk were helpful and nice and the location is fantastic - within walking distance to all the great Olde City bars.

[...] My husband and I left the kids with their grandparents and for the first time in four years, we went on a two-day getaway trip to Philly. When we arrived, we could see dust clouds, the reception desk was covered in dust, jackhammers were so loud we could hardly hear the receptionist who was telling us that the contstruction goes on from 8:00AM to 6:00PM, and the hotel was supposedly open for business!!! I wonder if anyone called OSHA?! The pictures of the hotel were nice and the location is fantastic, short walk to the Liberty Bell and other historic sites although it's a garden style building and you would get to hear traffic noise. We didn't stay. I suppose the hotel will be nice once it's done[...]

The hotel is in a great location but it was undergoing major renovations and there was lots of noise and dust. The heater didn't work until maintenance came and put in a new air filter. The restaurant was understaffed as it was undergoing a renovation as well. Overall a great price but not worth it.

Valet was courteous, very helpful with the many bags on a late Christmas evening. The check-in was longer than usual due to a unhappy guest complaining. A lot of construction was going on that was not made aware to guests prior to arrival. The pool, sauna, hot tub, and restaurants were under construction during our stay. The pool construction was completed but do to being refilled, was extremely cold. The room itself was great. Good floor, good location away from the elevator, quiet (even during the construction), very clean room, did not refill all bathroom sundries, continental breakfast was only fully stocked on the last day.