$99 Avg/night
Rate and special offer based on Check-in: Dec 20, 2014 Check-out: Dec 21, 2014

Sheraton Philadelphia Downtown Hotel

3 stars
201 North 17th Street, 201 North 17th Street, Philadelphia, PA 19103
Hotel Overview
Reviewer score
3.9
out of 5
249 reviews
Couples Getaway

The hotel staff was super friendly in pointing us to local places to eat, visit, and grab a cab.... See full review

  • acichon
  • Nov 18, 2014
Great hotel.

Outstanding service & staff that I would recommend to my friend. See full review

  • Neon the Man.
  • Jul 14, 2014
Functioning even more smoothly as a business hotel since its 2013 renovations, the Sheraton Hotel Philadelphia now features a handy lobby connection center and library, redesigned meeting spaces, and brand new fitness equipment. The same stalwart features guests would expect from a Sheraton hotel are here, with regular Social Hours showcasing the hotel's wine list, free hors d'oeuvres and newspapers in the Club Lounge (Club upgrades only), along with an indoor pool that's ideal for a few late - night laps. Meet for cocktails under the lofty four - storey atrium at the Lobby Lounge, and move onto the Terrace Cafe when it's time for some a la carte eats.
Key facts
  • 757 guestrooms
  • 38 meeting rooms
  • The Link @Sheraton connectivity center, with free Wi-Fi
  • 24-hour front desk
  • Indoor pool
  • Self-park and valet
  • Fitness center
  • 2 restaurants: The Lobby Lounge and The Terrace Cafe


Neighborhood
The Sheraton Downtown sits just blocks away from JFK Plaza and City Hall, right in the middle of the Center City West area, and opposite the beautiful Italianate Basilica of SS. Peter and Paul. Take in the works of Renoir and the French Masters at The Barnes Foundation, or have fun with the giant interactive displays at the science - based museum The Franklin Institute near the Vine Street Expressway, just north of the hotel.
Hints and tips
If you're flying into Philly, you might want to invest in a SEPTA pass for the local subway trains, because you can reach the hotel (Suburban Station) from the airport in less than half an hour, and use the pass to zip around the Historic District, and attractions like Independence Hall during your stay.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Sheraton Philadelphia Downtown Hotel also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.2 out of 5
Reviewer score 4.0 out of 5

Sheraton Philadelphia Downtown Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Restaurant
Room service
Services
Business center
Guest laundromat
In-Room Safe
Shops/Commercial services
Car rental desk
Internet
High-speed internet
Parking
Parking
Accessibility
Wheel chair access
Room
Television with cable
Telephone
Cribs available

Nearby points of interest

  • Cathedral Basilica of SS. Peter and Paul: 0 mi
  • Pennsylvania Academy of the Fine Arts: 0.2 mi
  • The Franklin Institute: 0.3 mi
  • Masonic Temple: 0.3 mi
  • The Barnes Foundation: 0.4 mi
  • Rodin Museum: 0.5 mi
  • Walnut Street Theatre: 0.5 mi
  • Mutter Museum: 0.5 mi
  • Kimmel Center for the Performing Arts: 0.7 mi
  • Rittenhouse Square: 0.7 mi
  • Rosenbach Museum and Library: 0.8 mi
  • Eastern State Penitentiary: 0.8 mi
  • Philadelphia Museum of Art: 0.9 mi
  • National Constitution Center: 1 mi
  • Liberty Bell Center: 1 mi
  • Cathedral Basilica of SS. Peter and Paul: 0 mi
  • Pennsylvania Academy of the Fine Arts: 0.2 mi
  • The Franklin Institute: 0.3 mi
  • Masonic Temple: 0.3 mi
  • The Barnes Foundation: 0.4 mi
  • Rodin Museum: 0.5 mi
  • Walnut Street Theatre: 0.5 mi
  • Mutter Museum: 0.5 mi
  • Kimmel Center for the Performing Arts: 0.7 mi
  • Rittenhouse Square: 0.7 mi
  • Rosenbach Museum and Library: 0.8 mi
  • Eastern State Penitentiary: 0.8 mi
  • Philadelphia Museum of Art: 0.9 mi
  • National Constitution Center: 1 mi
  • Liberty Bell Center: 1 mi
  • Independence Hall: 1.1 mi
  • Christ Church: 1.1 mi
  • National Museum of American Jewish History: 1.1 mi
  • The Palestra: 1.2 mi
  • Independence National Historical Park: 1.3 mi
  • University of Pennsylvania: 1.3 mi
  • Fireman's Hall: 1.3 mi
  • Arden Theatre Company: 1.3 mi
  • Penn Museum: 1.4 mi
  • Liacouras Center: 1.7 mi
  • Philadelphia Zoo: 1.9 mi
  • Please Touch Museum: 2.7 mi
  • Citizens Bank Park: 3.5 mi
  • Veterans Stadium: 3.9 mi
  • Lincoln Financial Field: 3.9 mi
  • Wells Fargo Center: 3.9 mi
  • Philadelphia Cruise Terminal: 4.4 mi
  • Morris Arboretum: 9.8 mi
  • Franklin Field: 2,456.8 mi
  • Hagan Arena: 3,715.4 mi

Dining

The Terrace Café
The newly transformed Terrace Café serves a delicious buffet breakfast and à la carte dining.
Lobby Lounge & Restaurant
Enjoy light fare while watching your favorite game in the Lobby Lounge & Restaurant.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (249)

Ratings and reviews for Sheraton Philadelphia Downtown Hotel

Overall score

3.9 / 5
5.01.0
249 out of 249
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.3
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
tok
Business
md
Jul 11, 2010

ms

Good location to many sites.exercise and pool facilty Microwave for food and fridge.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
MMSanJose
Business
San Jose, CA
Sep 22, 2011

Decent business trip overnight

hotel was priced slightly better than alternatives in downtown philly. nice room with good amenities, etc. front desk staff were just ok...seemed like it was more about getting through the day vs. making the customer excited to be at the hotel. Chris at the concierge desk was very helpful, however. He stood out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Business
new jersey
Jan 17, 2011

ordinary

The room smelled and the staff was unhelpful when we called to request certain items from guest services. We waited 40 minutes for a wine bottle opener.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Jackie from CT
Business
Norwalk, CT
Aug 24, 2010

Sheraton Philadelphia City Center

Check in was smooth and quick. Staff was very polite and accommodating. Rooms were clean, restaurant was great - better than one would expect. Fitness Center was excellent, pool area could use some refreshing but nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Mommy to two
Business
West Deptford NJ
Jun 21, 2010

Average place to stay

This hotel was a great price and in a great location....Could use some extra dusting and vaccuming aroung the edges.......

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Just explore and youll find many great places to eat.....

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Washington, DC
Aug 9, 2010

Quick trip to Philadelphia

I booked a spacious room with a skyline or museum view. I got a standard room with parking deck view. To make it up to me, the hotel gave me free parking, free internet access, and a late checkout. I just noticed a pending charge on my credit card. Hopefully, it gets resolved to nothing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Orlando, FL
Apr 6, 2008

Ok

The hotel was ok. Not the best, but not the worst either. The room was typical. If I went again, I would request a room on a higher floor as the view on the fourth floor was nonexistent. The room did not have the normal book describing the hotel or telling what was offered. I was quite annoyed with that as we had so many questions (e.g. location of pool/gym, checkout time, etc). The tv in the room was horrible; there were few stations and the volume fluctuated all the time. But, those were just personal annoyances. The hotel was fine, the subway station is very close, and the staff is VERY friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

There is a beautiful fountain west of the hotel--you should definitely check it out!

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Business
all over
Aug 3, 2011

a getaway knw to all

I was bothered by people looking for me without warning. The front desk would put calls through to my room without checkin to see if I wanted these people to knw I was there. NO PRIVACY

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Worcester, MA
Mar 25, 2010

Good Location just the right distance

The staff was great. The individual room heater was so loud it woke us up when it went on

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

If you have a car, drive to Penn's Landing and South Philly. There is parking. If you take a cab getting one to come back to the hotel can be difficult so get a number to call and call ahead of the time you want to leave the area

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Jamaica
May 25, 2008

Poor communication to guests in an emergency

Smoke detection alarm went off hotel-wide on Sunday morning. The recording told us to leave immediately and not to take the elevators... further information to come. No further information ever came on the intercom, nor did any live person ever tell us what was going on. When I went to the front desk to ask about the situation, the person there said she couldnt give me any information. People were hanging around the front lobby wondering and wandering about. I finally got to speak with a manager who told me a smoke detector in the elevator shaft went off and the fire dept. was taking care of it. I actually checked out at that point. But, basically, there was no communication with guests for at least 45 mins... only a recorded message. Some people were not leaving their rooms and not taking it seriously.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Liberty Bell Independence Hall The Gayborhood

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top