Sheraton Philadelphia Downtown Hotel

3 stars
201 North 17th Street, 201 North 17th Street, Philadelphia, PA 19103
Hotel Overview
Reviewer score
3.9
out of 5
249 reviews
Great hotel.

Outstanding service & staff that I would recommend to my friend. See full review

  • Neon the Man.
  • Jul 14, 2014
Enjoyable 4th of July stay in Philadelphia!

Our stay was from July 3 - July 5, and although we arrived before the scheduled check-in time, the... See full review

  • PhillyBikerGirl
  • Jul 6, 2014
Functioning even more smoothly as a business hotel since its 2013 renovations, the Sheraton Hotel Philadelphia now features a handy lobby connection center and library, redesigned meeting spaces, and brand new fitness equipment. The same stalwart features guests would expect from a Sheraton hotel are here, with regular Social Hours showcasing the hotel's wine list, free hors d'oeuvres and newspapers in the Club Lounge (Club upgrades only), along with an indoor pool that's ideal for a few late - night laps. Meet for cocktails under the lofty four - storey atrium at the Lobby Lounge, and move onto the Terrace Cafe when it's time for some a la carte eats.
Key facts
  • 757 guestrooms
  • 38 meeting rooms
  • The Link @Sheraton connectivity center, with free Wi-Fi
  • 24-hour front desk
  • Indoor pool
  • Self-park and valet
  • Fitness center
  • 2 restaurants: The Lobby Lounge and The Terrace Cafe


Neighborhood
The Sheraton Downtown sits just blocks away from JFK Plaza and City Hall, right in the middle of the Center City West area, and opposite the beautiful Italianate Basilica of SS. Peter and Paul. Take in the works of Renoir and the French Masters at The Barnes Foundation, or have fun with the giant interactive displays at the science - based museum The Franklin Institute near the Vine Street Expressway, just north of the hotel.
Hints and tips
If you're flying into Philly, you might want to invest in a SEPTA pass for the local subway trains, because you can reach the hotel (Suburban Station) from the airport in less than half an hour, and use the pass to zip around the Historic District, and attractions like Independence Hall during your stay.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Philadelphia Downtown Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Restaurant
Room service
Services
Business center
Guest laundromat
In-Room Safe
Shops/Commercial services
Car rental desk
Internet
High-speed internet
Parking
Parking
Accessibility
Wheel chair access
Room
Television with cable
Telephone
Cribs available

Hotel Map

39.9569 -75.1676
Area served
City Center
Nearby airports
Philadelphia International Airport, (PHL), 12.87, KM;
Area description
City Center, Urban

Nearby points of interest

  • Cathedral Basilica of SS. Peter and Paul: 0 mi
  • Pennsylvania Academy of the Fine Arts: 0.2 mi
  • The Franklin Institute: 0.3 mi
  • Masonic Temple: 0.3 mi
  • The Barnes Foundation: 0.4 mi
  • Rodin Museum: 0.5 mi
  • Walnut Street Theatre: 0.5 mi
  • Mutter Museum: 0.5 mi
  • Kimmel Center for the Performing Arts: 0.7 mi
  • Rittenhouse Square: 0.7 mi
  • Rosenbach Museum and Library: 0.8 mi
  • Eastern State Penitentiary: 0.8 mi
  • Philadelphia Museum of Art: 0.9 mi
  • National Constitution Center: 1 mi
  • Liberty Bell Center: 1 mi
  • Cathedral Basilica of SS. Peter and Paul: 0 mi
  • Pennsylvania Academy of the Fine Arts: 0.2 mi
  • The Franklin Institute: 0.3 mi
  • Masonic Temple: 0.3 mi
  • The Barnes Foundation: 0.4 mi
  • Rodin Museum: 0.5 mi
  • Walnut Street Theatre: 0.5 mi
  • Mutter Museum: 0.5 mi
  • Kimmel Center for the Performing Arts: 0.7 mi
  • Rittenhouse Square: 0.7 mi
  • Rosenbach Museum and Library: 0.8 mi
  • Eastern State Penitentiary: 0.8 mi
  • Philadelphia Museum of Art: 0.9 mi
  • National Constitution Center: 1 mi
  • Liberty Bell Center: 1 mi
  • Independence Hall: 1.1 mi
  • Christ Church: 1.1 mi
  • National Museum of American Jewish History: 1.1 mi
  • The Palestra: 1.2 mi
  • Independence National Historical Park: 1.3 mi
  • University of Pennsylvania: 1.3 mi
  • Fireman's Hall: 1.3 mi
  • Arden Theatre Company: 1.3 mi
  • Penn Museum: 1.4 mi
  • Liacouras Center: 1.7 mi
  • Philadelphia Zoo: 1.9 mi
  • Please Touch Museum: 2.7 mi
  • Citizens Bank Park: 3.5 mi
  • Veterans Stadium: 3.9 mi
  • Lincoln Financial Field: 3.9 mi
  • Wells Fargo Center: 3.9 mi
  • Philadelphia Cruise Terminal: 4.4 mi
  • Morris Arboretum: 9.8 mi
  • Franklin Field: 2,456.8 mi
  • Hagan Arena: 3,715.4 mi

Dining

The Terrace Café
The newly transformed Terrace Café serves a delicious buffet breakfast and à la carte dining.
Lobby Lounge & Restaurant
Enjoy light fare while watching your favorite game in the Lobby Lounge & Restaurant.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (249)

Ratings and reviews for Sheraton Philadelphia Downtown Hotel

Overall score

3.9 / 5
5.01.0
249 out of 249
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.3
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Kdka
Business
Lancaster, PA
Jun 16, 2013

Graduation

Beds were too soft. Sagged towards middle. Air condittioner was loud.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Ate at Fork Restaurant. Exceptional

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

5
5.01.0
Socialitekidd
Business
Baltimore, Maryland
Jun 2, 2013

Awesome experience

While staying at the Sheraton hotel, I've received the best service. The staff was alert and effective to all my needs and requirements. There wasn't any issue that comes to mind. Only wished that the surrounding location featured more nearby stores and restaurants. I would recommend this hotel to others.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

There is the iconic Swann Memorial Fountain that is really a few blocks away. Great for taking a trip to sit and reflect with friends or alone.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Another Please
Business
Pittsburgh
May 28, 2013

Was expecting a little more.

Good location.The staff was good. The rooms were clean, except stains on the rugs(gross). May needs darker carpeting inside the rooms. This was probably the smallest hotel room I ever stayed in. I've stayed at other Sheraton Hotels and the rooms were way bigger than what I had. Also in the description "sweet sleeper" is not a sofa bed, so we had to squeeze a cot in the room which had no room to begin with. Also the noise level was horrible, but found out there was some national competition going on. Still wasn't happy that kids were slamming doors and yelling in the hallway at midnight. Speaking of hallway, ours was a little unsightly, it could have used a good sweeping and some paint touch ups. We did get access to free drinks and breakfast and got free parking. Sorry Sheraton but just was expecting a litte more than what we got.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

St. Peter and Paul Basillica was really close, also the Redding Terminal. A bit of a walk to the Art Museum and Independence Hall.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
SaftaL
Business
San diego
May 14, 2013

Bare bones hotl

Comfortable room but elevators out of order, so very slow. No safe, no minibar, no jacuzzi. Nice gym, big pool, nice staff. Fair value

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Convenient to museums and Rittenhouse Square

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

4
5.01.0
love penn relays
Business
Harrisburg PA
Apr 29, 2013

Great time at Penn Relays

The hotel was very nice and clean. There were a few minor problems (parking) but overall a pleasant experience. I will probably use this hotel again next year! The Phillip's restaurant was a plus!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Phillip's

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
April birthday girl
Business
de
Apr 29, 2013

overcharged

Even though I prepaid the room my credit card was still billed an addition $200+. This has to be corrected

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

4
5.01.0
Mr and Mrs Parents to 4
Business
Delran, New Jersey
Apr 28, 2013

Perfect Getaway

The room and view of the city were very nice! The construction going on outside wasn't :( To be woken up on a Saturday morning to those sounds was disappointing. The drinks at the bar were good but our server was not. No service what so ever .. She never checked in with us and we had to get her attention to get another round and even our check. This was not a good thing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Davios Northern Italian Resturaunt .. Amazing service, ambiance and food! A true gem!

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Marty csk
Business
Charlottesville va
Apr 22, 2013

Garage parking

I paid quite a few bucks for one night, the least they could have done is offer complimentary parking. Also had dinner at the restaurant there and the service was not the best. Got a Philly cheese steak that barely came close to what a real! Phillies cheese steak should be like. Marty

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
YogiBear13
Business
Andover, MA
Jan 31, 2013

Not Bad

I got a decent price on the hotel, but didn't realize that parking cost an additional $38-$44/per day. When you take that into consideration, it loses the good value. The bed was comfortable, but the room was a little dusty and dated, the phone was broken, and the remote was out of batteries, but the hotel sent somebody up right away to fix it. The staff was very friendly though, which was definitely the best aspect of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

4
5.01.0
rms128
Business
Philadelphia, PA
Dec 11, 2012

Great downtown hotel

Pricey but very nice hotel in downtown Philadelphia close to where ever you need to

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top