Sheraton Philadelphia Downtown Hotel

3 stars
View map of 201 North 17th Street, 201 North 17th Street, Philadelphia, PA 19103

Hotel Overview

Reviewer score
4.0
out of 5
240 reviews
Granddaughter's Wedding

While the rest of the wedding guests stayed at another hotel, they all complained about the... See full review

  • Laura D.
  • Jun 24, 2015
One Direction Concert

The beds were so comfortable I did not want to leave! All the staff members we ran into were very... See full review

  • Lizzette R.
  • May 27, 2015
If you're flying into Philly, you might want to invest in a SEPTA pass for the local subway trains, because you can reach the hotel (Suburban Station) from the airport in less than half an hour, and use the pass to zip around the Historic District, and attractions like Independence Hall during your stay.
General
Sheraton Philadelphia Downtown Hotel
Location
Functioning even more smoothly as a business hotel since its 2013 renovations, the Sheraton Hotel Philadelphia now features a handy lobby connection center and library, redesigned meeting spaces, and brand new fitness equipment. The same stalwart features guests would expect from a Sheraton hotel are here, with regular Social Hours showcasing the hotel's wine list, free hors d'oeuvres and newspapers in the Club Lounge (Club upgrades only), along with an indoor pool that's ideal for a few late - night laps. Meet for cocktails under the lofty four - storey atrium at the Lobby Lounge, and move onto the Terrace Cafe when it's time for some a la carte eats.
Dining
  • 757 guestrooms
  • 38 meeting rooms
  • The Link @Sheraton connectivity center, with free Wi-Fi
  • 24-hour front desk
  • Indoor pool
  • Self-park and valet
  • Fitness center
  • 2 restaurants: The Lobby Lounge and The Terrace Cafe


Rooms
The Sheraton Downtown sits just blocks away from JFK Plaza and City Hall, right in the middle of the Center City West area, and opposite the beautiful Italianate Basilica of SS. Peter and Paul. Take in the works of Renoir and the French Masters at The Barnes Foundation, or have fun with the giant interactive displays at the science - based museum The Franklin Institute near the Vine Street Expressway, just north of the hotel.
Highlights
  • 757 guestrooms
  • 38 meeting rooms
  • The Link @Sheraton connectivity center, with free Wi-Fi
  • 24-hour front desk
  • Indoor pool
  • Self-park and valet
  • Fitness center
  • 2 restaurants: The Lobby Lounge and The Terrace Cafe


Policies
If you're flying into Philly, you might want to invest in a SEPTA pass for the local subway trains, because you can reach the hotel (Suburban Station) from the airport in less than half an hour, and use the pass to zip around the Historic District, and attractions like Independence Hall during your stay.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Philadelphia Downtown Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Guest laundromat
In-Room Safe
Shops/Commercial services
Car rental desk
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Telephone
Cribs available

Hotel Map

39.9569 -75.1676
Area served
City Center
Nearby airports
Philadelphia International Airport, (PHL), 12.87, KM;
Area description
City Center, Urban

Nearby points of interest

  • Cathedral Basilica of SS. Peter and Paul: 0 mi
  • Pennsylvania Academy of the Fine Arts: 0.2 mi
  • The Franklin Institute: 0.3 mi
  • Masonic Temple: 0.3 mi
  • The Barnes Foundation: 0.4 mi
  • Rodin Museum: 0.5 mi
  • Walnut Street Theatre: 0.5 mi
  • Mutter Museum: 0.5 mi
  • Kimmel Center for the Performing Arts: 0.7 mi
  • Rittenhouse Square: 0.7 mi
  • Rosenbach Museum and Library: 0.8 mi
  • Eastern State Penitentiary: 0.8 mi
  • Philadelphia Museum of Art: 0.9 mi
  • National Constitution Center: 1 mi
  • Liberty Bell Center: 1 mi
  • Cathedral Basilica of SS. Peter and Paul: 0 mi
  • Pennsylvania Academy of the Fine Arts: 0.2 mi
  • The Franklin Institute: 0.3 mi
  • Masonic Temple: 0.3 mi
  • The Barnes Foundation: 0.4 mi
  • Rodin Museum: 0.5 mi
  • Walnut Street Theatre: 0.5 mi
  • Mutter Museum: 0.5 mi
  • Kimmel Center for the Performing Arts: 0.7 mi
  • Rittenhouse Square: 0.7 mi
  • Rosenbach Museum and Library: 0.8 mi
  • Eastern State Penitentiary: 0.8 mi
  • Philadelphia Museum of Art: 0.9 mi
  • National Constitution Center: 1 mi
  • Liberty Bell Center: 1 mi
  • Independence Hall: 1.1 mi
  • Christ Church: 1.1 mi
  • National Museum of American Jewish History: 1.1 mi
  • The Palestra: 1.2 mi
  • Independence National Historical Park: 1.3 mi
  • University of Pennsylvania: 1.3 mi
  • Fireman's Hall: 1.3 mi
  • Arden Theatre Company: 1.3 mi
  • Penn Museum: 1.4 mi
  • Liacouras Center: 1.7 mi
  • Philadelphia Zoo: 1.9 mi
  • Please Touch Museum: 2.7 mi
  • Citizens Bank Park: 3.5 mi
  • Veterans Stadium: 3.9 mi
  • Lincoln Financial Field: 3.9 mi
  • Wells Fargo Center: 3.9 mi
  • Philadelphia Cruise Terminal: 4.4 mi
  • Morris Arboretum: 9.8 mi
  • Franklin Field: 2,456.8 mi
  • Hagan Arena: 3,715.4 mi

Dining

The Terrace Café
The newly transformed Terrace Café serves a delicious buffet breakfast and à la carte dining.
Lobby Lounge & Restaurant
Enjoy light fare while watching your favorite game in the Lobby Lounge & Restaurant.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (240)

Ratings and reviews for Sheraton Philadelphia Downtown Hotel

Overall score

4 / 5
5.01.0
240 out of 240
Amenities:
3.7
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4.2
Location:
4.3
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Family
Warminster PA
Jan 9, 2010

OK

Good hotel, nice staff and location. Very thin walls and doors. It was new years eve and until very early in the morning you could hear people talking in neighboring rooms and in the hall.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
tok
Family
md
Jul 11, 2010

ms

Good location to many sites.exercise and pool facilty Microwave for food and fridge.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
MMSanJose
Business
San Jose, CA
Sep 22, 2011

Decent business trip overnight

hotel was priced slightly better than alternatives in downtown philly. nice room with good amenities, etc. front desk staff were just ok...seemed like it was more about getting through the day vs. making the customer excited to be at the hotel. Chris at the concierge desk was very helpful, however. He stood out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Anonymous
Friends
new jersey
Jan 17, 2011

ordinary

The room smelled and the staff was unhelpful when we called to request certain items from guest services. We waited 40 minutes for a wine bottle opener.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Friends

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Jackie from CT
Couples
Norwalk, CT
Aug 24, 2010

Sheraton Philadelphia City Center

Check in was smooth and quick. Staff was very polite and accommodating. Rooms were clean, restaurant was great - better than one would expect. Fitness Center was excellent, pool area could use some refreshing but nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Prisci29
Couples
Washington, Dc
Jun 16, 2014

Average Experience

For being a Sheraton, nothing impressive really. No changing rooms in the pool, which is iny by the way. Early check-in, as promised on the phone, could not be given to us. The restaurant is really expensive and poor quality. I would not recommend the hotel unless there is no other option available.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Couples

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
TFOAS
Couples
New York, NY
Jul 7, 2014

Ehh

the location of the hotel was perfect. Everything we needed was in walking distance. at first glance the hotel is beautiful but when we got to the room it was less than that. The room clearly had not been cleaned thoroughly. There were underwear and condoms left in one of the draws from the previous person who stayed in the room. Also, the linens and comforter were filthy. We had to ask for the room to be cleaned 4-5 times. No one came. There is a HUGE lack of communication.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
helloElisha
Couples
NYC
Sep 15, 2014

birthday weekend

I was only at the hotel for an hour before heading out on a Saturday night night and it was pleasant. The following morning as we were checking out, there were two men, one of whom was telling at the other for getting away from the group, all through the hallway and in the elevator. That was awkward. BTW, they put a $50 hold on your credit card....

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Nightlife tip: Short drive from hotel

Walk over to locust, its a 10 min walk through center city! Lots to see and do. Bars upon bars.

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Ms. AB
Friends
DC
Oct 6, 2014

Sufficient for weekend getaway

Stayed here overnight and the staff was extremely helpful and courteous. The location wasn't bad at all your just blocks from some attractions and I felt safe walking at night. We had a double room and the beds were SO comfy also a larger size than expected (not queen size)! The lobby is fabulous and the rooms are good. I just hope they upgrade the room carpets and hallways on each floor. Otherwise, no complaints!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Friends

Review of Sheraton Philadelphia Downtown Hotel

Reviewer score

3
5.01.0
Mira P.
Couples
N/A
Apr 6, 2015

Night in the city

I didn't like how I had to sign up for something to receive free wifi.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Back to menu Return to top