Sheraton Philadelphia Downtown Hotel ★★★

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$119
avg/night
Rate and special offer based on
Check-in: Feb 26, 2016 Check-out: Feb 27, 2016

Just fine

Would not recommend Tue, Feb 21, 2012
The room was clean. We checked-in early so we lost the 17th flr room for a 4th floor room. Everything was fine except the loud TV in the room adjacent to ours at 7am (we stayed out late). The real concern was that they charged my credit card for parking (fine) and the full cost of the room. Since i had pre-paid this was a double charge and I'm now playing phone tag in order to get it straightened out.

| Washington DC Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

FUN GETAWAY

Would recommend Mon, Feb 13, 2012
IT WAS NICE RELAXING WEEKEND WOULD GO AGAIN AND STAY AT THE SHERATON

| Torrington, CT, USA Couples

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 4 /5

Valentines Day getaway

Would recommend Mon, Feb 13, 2012
As we arrive we were told that checking was delayed due to washer/dryer issues and getting to change the sheets. Our wait only ended up being about 10 minutes even with a very large line. We were greeted by Rich who couldn't have been more professional and helpful (he deserves a raise ;)) and quickly found our room. It was SO much more than wekas expected. It was more spacious than I could have asked for and the cleanest room I have ever stayed in. We did take a cab to the gayborhood because of the weather but it wouldn't have been that far of a walk. Overall...I couldn't have asked for a better experience.

| Pocono, PA, USA L.G.B.T.

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Great NYE Stay

Would recommend Tue, Jan 3, 2012
Had a great time staying that the hotel. They offered a quick check-in and painless checkout. The room was clean and neat. The view was great, however, the other side of the building is much better.

| Norristown, PA, USA Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Ok, for New Years Eve

Would recommend Tue, Jan 3, 2012
the overall experience was fine, but two things stuck out to me and my fiance. the first was when we checked in the young man helping me couldn't find my reservation that i had made in early december. then they tried to put us in a room that wasn't cleaned yet. to his credit, he did ask a manager for some assistance and everything worked out. however the next morning at around 10:30 a young woman entered our room with a key and stated that the hotel just issued the room to her. my fiance wasn't too pleased and called the front desk, but i still was confused because the check-in time is 3:00 pm so how did she get checked in anyway and isn't there some safeguard to combat that. the staff was very appolagetic when we checked out a couple hours later.

| Philadelphia, PA, USA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 3 /5

Got the job done

Would recommend Mon, Jan 2, 2012
parking is a pain..... staff is very good......the gym was surprisingly complete.... great pool

Dining

Pete's

| Charlottesville, VA Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Working But Comfortable

Would recommend Fri, Nov 18, 2011
All staff were extremely helpful and curtious. Breakfast was awesome at the hotel resturante.

| Savannah, GA, USA Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

weekend getaway

Would recommend Wed, Nov 2, 2011
nice clean comfortable and well located courteous staff

Entertainment hint

walk around the nearby attractions - very pleasant

| Michigan Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Decent business trip overnight

Would recommend Thu, Sep 22, 2011
hotel was priced slightly better than alternatives in downtown philly. nice room with good amenities, etc. front desk staff were just ok...seemed like it was more about getting through the day vs. making the customer excited to be at the hotel. Chris at the concierge desk was very helpful, however. He stood out.

| San Jose, CA Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

pleasure

Would recommend Wed, Sep 21, 2011
The staff and hotel location was great. Very clean and comfy... The only problem we had at this location was the cost of parking in the hotel provided garage. We checked in at 730pm that night and checkout at 11am the next morning and the cost was $38.00 dollars to park over night. A bit much for a paying hotel guest i think. Everything else was great.

| Glenside, PA, USA Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5