Very nice design, the staff was most accommodating. The room was uncomfortable small - two people could not pass each other in the room. There is no spa so you have to have massages in your room but our room was too small to accommodate a table.
Food was excellent and very good value. I would definitely go back!
I enjoyed my stay at the Philadelphia Kimpton altho I was a little disappointed with the decor of the room, which counts for a lot at a 'design hotel.' The boutique styling was skin deep: perfectly standard, dreary wall covering with bright accent
strips and an awkward layout that has the bathroom door positioned at the foot of the bed, thus unavoidably visible whenever you're in the room. The public spaces were attractive, however, and I love the wine and popcorn social hour in the lobby every evening. A nice place, but I'd spring for a better room next time.
The hotel itself was great and the staff were helpful, available and friendly, and the rittenhouse square location was perfect...BUT it was about 20% more than I would expect to pay for a room of that caliber.
Good: This hotel provided a comfortable atmosphere, great service that was consistent, and of course a good location. What stood out for me was the valet service. I had many business and social meetings to attend. So, on many occasions I needed to
return and change my apparel. Thus, the valet was very accommodating with keeping my vehicle on stand by.
Bad: There was one front desk gentlemen who's name I did not capture because I avoided him. He seemed to be on a managerial level and projects the tyranny energy one should not display so aggressively. Do not let this comment keep you from staying at this great hotel. I felt the need to post this so that this individual and/or this hotel chain will re-evaluate and check if "everyone" is on the same level to deliver happy and consistent customer service.
The staff was extremely helpful in recommending
restaurants, attraction sights and nightlife.
Young staff and very courteous.
Free internet if you join as a member. No fee.
Would stay there again. Location is within walking
distance to shopping
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Loved the food at Il Pittore Restaurant.
Recommended by hotel. Italian food