Hyatt Regency Philadelphia at Penn's Landing

This is a great hotel in a nice location with everything we needed at a decent price, but go elsewhere for dinner because the restaurant is simply awful from service to plate!

I recommend this hotel nice view and first class service

I stayed during Christmas. It was ok. The one thing you must keep in mind is that you must pay around $30 for selfparking or almost $40 for valet. There are many hotels in the area with the same value where you don't have to include parking. If you are going for site seeing, it is quite a walk from anywhere you have to get to in the Philly area. Amazing view. Not overall bad.

I booked a surprise trip for my husband's birthday and went with this hotel since we would be around Penn's Landing. The location worked well for us, we could walk to where we wanted to go. They also let us bring our dog for an extra $75 fee (ouch) which they require you call at least three days ahead to let them know - I called just to check with them if there was anything to do if I had not I would have been in trouble. Also - parking was an extra $30 since we were staying overnight. Upon arrival, found it odd to take 3 elevators just to get to the room, but whatever. I asked for 1 King size bed with a view and they screwed it up. We received 2 full size beds and for the first time in I can't remember I slept in a separate bed from my husband on his birthday. There was nothing special - appearance wise the room looked good the beds were ok - could have been more comfy. And the heat didn't seem to work - I woke up freezing when I had it on 81 degrees. I am not a picky person but these things have never happened to me anywhere else (maybe I'm lucky). I would not go back again it was not worth the extra money.

My wife and I had a very good experience. The information desk was very friendly and very knowledgeable. We went on a tour and really enjoyed it. The location is great, but would be perfect if in the city. Overall, I would definitely recommend this hotel to my friends and family.

The hotel is well-situated by the water in Philadelphia. I had a solid stay, though the front desk service is uneven.

On the DE River waterfront, and walkable to so many fine features of the City! Great parking access and we took the Riverlink Ferry to the Concert in Camden. From checkin to checkout, very excellent. Room was super and great views of both Water and City from the 20th floor. Sunday morning room service was fantastic. Will always go back!

awesome service, gorgeous view, really comfortable room

Very good hotel, a bit far from the city but close to olde city's nice restaurants.

We had reservations for four nights. The problem was that in an adjacent room, there were at least five - possibly more - people including a child that screamed at all hours of the day and night. The only solution offered by the staff was that we could move. Really? I was told that the noisy people did not want to move, and so it was up to us to move to another room. Now, we were there for an extended stay, and were fully unpacked and settled in. There wasn't even the offer of an upgrade or a discount to compensate for the inconvenience. I expect something better from a hotel that receives a hefty rate for its rooms. We were effectively told that the hotel was not willing to make any amends - that our being situated next to noisy, disruptive people was our problem, not the hotel's. Excessively poor public relations. As to other problems, the toilet paper holder was broken when we arrived and was never fixed. The bathtub had long dark hair in it. Gross. Do not stay here.