Hilton Garden Inn Philadelphia Center City ★★★

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$113
avg/night
Rate and special offer based on
Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

Not happy with the room

Would not recommend Sun, Apr 7, 2013
The manager on when we checked out a day early, was not very professional. We were charged 75$ for checking out at noon after we had to leave a day earlier than the reservation was originally planned for. I could not get the wifi to work in the room, called for help with no avail. I would not stay here ever again.

| Rochester, NY Family

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Great family fun location!

Would recommend Sun, Mar 31, 2013
Difficulty getting our two reserved rooms close to one another. Then placed by the pool, not the best location for noise. Tv didn't work but staff fixed it the next day. Great location!

Money saver

Reading Terminal Market was wonderful. It has something for everyone to enjoy but closes at 6 pm. In and out parking was helpful.

| Pittsburgh, Pa Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 3 /5

Location!Location!

Would recommend Wed, Mar 7, 2012
The staff was very pleasant upon greeting us but they must have known our feather free request was not met. We were delayed 1/2 hour getting into the room. (4 breakfasts vouchers were given for this). Later on, 3 hours later, all the feather pillows were still not removed. We put the remaining pillows in the hall and called. 5 minutes later we had all of our feather free pillows. Later we got 5 vouchers for drinks and appetizers; for our troubles. The breakfast buffet was very good. Other than the one problem which was eventually taken care of, the remainder of the stay was very good. The location was very convenient for the convention center and restaurant selections.

Dining

Chinatown restaurants

| Massachusetts, USA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

A nice place to stay

Would recommend Tue, Nov 29, 2011
Check in was the only speed bump, thumbs up otherwise!

| North Brunswick Township, NJ, USA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Above average!

Would recommend Mon, Nov 28, 2011
Above average! The hotel is at the great location but as far as value for money is concerned, its not worth it.

| New York, NY, USA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Great location!

Would recommend Mon, Nov 14, 2011
The hotel puts you close to many of Philadelphia's attractions. The beds were very comfortable to sleep in.

Dining

Check out the Banana Leaf Malaysian restaurant a few blocks from the hotel. Delicious!

| New York, NY, USA Friends

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Great location, great experience

Would recommend Mon, Nov 7, 2011
This was a great location! Walking distance to the historical sites, and right in the middle of shopping/dining options. Right next to Reading Terminal Market, which has LOTS of great food options. Would recommend!

| Stamford, Connecticut Friends

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Convention stay

Would not recommend Thu, Oct 27, 2011
Convention location was perfect. Room was ok at best. Bed was broken, parking was pricey and breakfast was bland.

| Pennsylvania, USA Business

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 1 /5

Uninterested in making it right.

Would not recommend Wed, Oct 26, 2011
We booked and prepaid for a King suite. We also informed the hotel that we would be arriving very late. When we got there we were given a Double suite. Double beds? How about Queens! Since we arrived at 1 in the morning we waited until after we got some sleep to say something. I was told that they would hold the first king suite that came available for us. They even offered to move our luggage, which we declined since we were already unpacked. When we came back later in the day and inquired about the room change, no one knew anything about it. Never offering to contact the person that had been there in the morning that had made the arrangement. The manager said the there was nothing they could do, that all of the king rooms had been filled. Then went on to imply that since we booked with Orbitz we would not be given the same courtesy as if we had booked direct. What the manager does not realize is that we never would have found that hotel without Orbitz. The hotel was nice and convient but the management needs some work and they need to meet the requests and expectations of every guest. I handle the annual convention arrangements for the orginazation that I belong to and have just taken all Hilton Garden Inns off of my list.

| Denver, CO Business

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 3 /5

good location at good price

Would recommend Wed, Oct 19, 2011
Very close to all the historical sites, right next to Reading Terminal, a block to the $2 trolley that takes you out to river and to art museums, next to China town with excellent food, very good value, very friendly staff who say hello in the halls, nice lobby with a gas fire and plenty of chairs, sofa and little tables for eating. Parking was easy, and it was easy to find from I-95 and Franklin Bridge. The bed was extremely comfortable with a nice comforter and pillows. Quiet too.

| Vermont, USA Singles

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5