Hotel Overview
Staff
The staff was extremely helpful and courteous. Professional on all levels.
See full review
-
Essence
- May 24, 2012
Very convenient for attending U.Penn ceremonies.
A little bit expensive but very convenient for a lot of activities in Philly.
See full review
-
Sam Superduper Dad
- May 16, 2012
Restful Center City location conveniently close to shopping and dining
The Crowne Plaza in downtown Philadelphia offers a convenient location for business or leisure travel. Just a few blocks north of Rittenhouse Square, shopping and dining options are plentiful. Hotel amenities include free apples and coffee in the spacious new lobby; complimentary high-speed Internet access; an on-site 24-hour fitness center; free access to nearby Philadelphia Sports Club and an outdoor pool. Nonsmoking guest rooms with comfortable bedding and unique amenities make for a restful night.Highlights:
- Outdoor pool, on-site 24-hour fitness center, complimentary access to nearby Philadelphia Sports Club
- Central downtown location close to Rittenhouse Square, City Hall and the Cultural District
- Complimentary high-speed Internet access
- Floors with quiet-zone rules in place on weeknights from evening through late morning, with no housekeeping during those times unless requested
Rooms:
The completely nonsmoking Crowne Plaza offers 443 guestrooms and two suites, all decorated in muted tones and dark-wood furniture. Standard amenities include complimentary high-speed Internet access; comfortable beds with pillow-top mattresses and luxury linens; work-station desks with lamps; televisions with premium channels and pay movies; coffeemakers; hairdryers and irons with ironing boards. Priority Club gold and platinum guests enjoy a complimentary continental breakfast and evening refreshments in a private lounge.
Features:
The hotel provides guests with the Crowne Plaza Sleep Advantage Program, featuring comfortable new beds appointed with seven pillows, a plush duvet, and high-thread-count sheets; guaranteed wake-up calls within five minutes of request or your room is free; quiet-zone floors with no noise on weeknights and sleep aids such as eye masks, drape clips, earplugs, lavender spray and nightlights.
Dining
On-site dining includes the Elephant & Castle Restaurant and Pub, which serves breakfast, lunch and dinner daily and a lobby coffee shop. Room service is also available.
Transportation:
- SEPTA Subway Suburban Station (0.2 mi/0.3 km)
- Greyhound Bus Terminal (0.8 mi/1.3 km)
- Amtrak 30th Street Station (0.8 mi/1.3 km)
- Philadelphia International Airport (9.3 mi/15 km)
Attractions:
- Rittenhouse Square (0.2 mi/0.3 km)
- City Hall (0.4 mi/0.6 km)
- Kimmel Center for the Performing Arts (0.5 mi/0.8 km)
- Pennsylvania Convention Center (1 mi/1.6 km)
- Philadelphia Museum of Art (1.1 mi/1.8 km)
- Historic District (1.2 mi/1.9 km)
Business:
- Multiple conference/meeting rooms
- Dedicated meetings director
- Business Center
- High-speed Internet access
- Catering services
- Audio/visual equipment
Hotel Map
- Nearby airports
- Philadelphia International, (PHL), 8.00, MI, NW;
- Area description
- Downtown, downtown
Amenities
- Accessible facilities
- Airline Desk
- ATM/Cash Machine
- Bar/Lounge
- Business center
- Children's Activities
- Coffee Maker in Room
- Concierge Desk
- Connecting Rooms
- Cribs Available
- Desk with Lamp
- DVD Player
- Executive Level
- FAX
- Free Local Telephone Calls
- Free Newspaper
- Golf
- Hairdryer in Room
- High-speed Internet
- Ice Machine
- In Room Movies
- Internet Access
- Ironing Board
- Maid Service
- No Smoking Rooms/Facilities
- Outdoor Pool
- Overhead Projector
- Phone with speaker
- Pool
- Porters
- Room Service
- Safe Deposit Box
- Satellite TV
- Shops/Commercial Services
- Temperature Control
- Tennis
- Tour Desk
- TV
- Valet Parking
- White Board
Dining
- Elephant and Castle Pub
- Unwind after a day of sightseeing or meetings with a drink from the Elephant and Castle Pub, our on-site lounge. The bar features a large variety of draft beers and live entertainment on the weekends. Best of all, we're open until 2am, seven days a week!
- Rouge
- Trendy Bar and Restaurant located in Rittenhouse Square.
Hotel Policies
- Check-in:
- 04:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (65)
Ratings and reviews for Crowne Plaza PHILADELPHIA DOWNTOWN
- All travelers (65) 3.6 / 5
- Business (22) 3.2 / 5
- Couples (17) 3.8 / 5
- Families (12) 3.6 / 5
- Friends (9) 4 / 5
- Singles (5) 4.2 / 5
- Amenities:
- 3.6
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.1
- Room comfort:
- 4
- Location:
- 4.4
- Value:
- 3.7
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Essence
Staff
The staff was extremely helpful and courteous. Professional on all levels.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Sam Superduper Dad
Very convenient for attending U.Penn ceremonies.
A little bit expensive but very convenient for a lot of activities in Philly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
SiliconValleyGeek
Great location, good hotel, bad shuttle
Great experience marred by poor quality of shuttle service. I asked for a shuttle to the airport. The hotel contracts with an outside provider and kept telling me that the shuttle was 2 minutes away for 15 minutes beyond the pickup time and ultimately I took a cab which cost me substantially more.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Hang Over 3
Fantastic Getaway
The hotel was very upscale & clean. Very good to know that you needed a room key to access your floor by elevator.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short drive from hotel
Delilah's
Reviewer score
Would recommend
College Librarian
Location, Location, Location... and that is it!
The hotel room and its bathroom were actually quite small. Especially the bathroom (tiny). TV needs to be updated... Still using a "big tube" set. Valet parking was confusing, especially when retrieving the car. Location can't be beat!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
Trip purpose:
Business
Shopping tip:
Short walk from hotel
Macy's is in a must see building
Reviewer score
Would recommend
Gina T
Amazing Valentines weekend getaway
Great hotel at a great price. I've stayed at this hotel twice and had an amazing stay twice. Hotel was right in the heart of Philidelphia so entertainment was all near by.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short drive from hotel
Short drive to all fine resturants.
Reviewer score
Would recommend
ernsty
Winter Classics stay 2012
We stayed at the Crowne Plaza for the NHL Winter Classics. The Hotel was OK, but we didn't get what we payed for. Compared to what other downton Hotels cost, the Crowne Plaza is to expensive. A big minus is that the breakfast is not includet and there's no complimentary Hotel shuttle to the Airport. The rooms need a renovation!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Dining tip:
In Hotel
Elephant and Castle Pub in the Hotel. Great food!
Reviewer score
Would recommend
Belle1122
New Year Eve
We got three rooms paid in full in advance and had no problems or delays with check in or check out. The rooms were clean and comfortable. The shower room is small but overall the room is very nice and the hotel is flexible with accommodating special requests like putting multiple rooms together etc. Great place to stay for new years too, central location and near all the action!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Nightlife tip:
Short walk from hotel
Go to Lucky Strike its great!!
Reviewer score
Would recommend
MVikta
Basic
This hotel was basic goodness. The location was acceptable and it was clean. I do not have strong feelings about it. On the one hand, it did the job. On the other, it was nothing to write home about. Basic goodness.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Entertainment tip:
Short walk from hotel
Aubrey Clairs. Good byob place.
Reviewer score
Would recommend
alex the traveler
excellent place to stay
I enjoyed very much my short stay in this place although I had a little incident during the early morning hours caused by a false fire alarm that didn't allow me to rest as I wanted. The rest is fine.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
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