BEST WESTERN Center City Hotel

The Best Western Center City Hotel/Philadelphia has friendly staff, a fairly convenient location, and possibly the worst HVAC system and beds I have experienced. Since it was sweltering on arrival, I anticipated the HVAC system would take a while to cool the room and went off to take care of business. When I returned late in the evening, the room was cool enough, but the system continued to drone on all night long making an obnoxious noise. The beds were miserably uncomfortable with cheap mattresses and flat, uncomfortable pillows. I thought about asking to switch rooms around midnight, but wondered if anything better was available since a co-worker complained earlier that he had tried to nap in his room and found the emattress to be quite uncomfortable. In the end, I managed to sleep for about an hour. When I went to check out, I found the staff to be incredible accomodating and pleasant. I found it impossible to blame them for a facility that needs a complete overhaul.

The room was not very clean. We had a major leak from the ceiling and had to use a trash can to catch some of the water. Reported it to the hotel but was not fixed while we were there. We ended up checking out a day early and did not get a refund for that day. Would not stay in this hotel again. It is badly in need of repairs.

The A/C and the bathroom sink did not work properly.

very old a/c system, could not sleep at all, the fan was blowing the humid air right at the bed, could not breathe. felt myself like a dog on a hot day which stick its head out of a car window. but the room was clean, which is rare for this price. over all it's good for one night place to crash, but not if you need a place to rest and go to a very important meeting next morning.

Check in was a breeze, and the staff was friendly and polite. But when I got to my room it was tiny, with so much furniture, a desk, three chairs, cabinet with a TV set, (No cable?), chest of draws and a night stand by the bed. Why so much furniture, lined up against the walls, in such a small, small room? It was also very warm inside. It was a warm day so I wasn't surprised. But after the A.C. which was set to 55 degrees ran for a few hours, why was it still so warm? The bed was very clean and neat, but not comfortable, this was just a stop along my journey so I decided not to stay the night and continue on. It was a waste of good money.

Older Hotel not in good condition once you leave the lobby to your room. The electronic locks/card swipe would be good if they work. I had more trouble getting into my room because the swipe card would not open the door. Had management come and use the master key to get me in. Even they had trouble with with the lock. Meals were not included.

TO Hot, AC didnot get cold ,Bed to small,i just was not impress with this room.

The outside looked better than the inside. The staff were courteous but the hallways, elevators, stairwell and rooms all reeked of last weeks visitors. The room was so old if felt dirty. I consided my move to the Motel 6, an upgrade.

scary,very dark, old, needs maintenance,you have to walk in front of the cleaning room all the time, its in front of all the rooms and you see every thing on the floor and there is always a meeting there. No helping to call any taxi, it was raining and we had to walk.

This hotel was filthy. The elevator carpet was filthy, the room was old and dirty. Bathroom door had caked up dirt on it, the shower was clogged, there was a good amount of mold under the soap dispenser, water rot, mold behind door, chipped tile with poor patch job etc. Worst of all was the unknown yellowish stain on the towel provided. This was disgusting! I will never stay there again and reccommend nobody else does either.