I have stay in hundreds of hotels and motels and this was by far the worst smelling place ive ever encountered. The smoking rooms literally smell like 4 open garbage cans were in the room..I thought there was a dead body under the bed..I had to
check too..lol..there is a 24hr CVS store across the street and i bought lisol and several air freshiners..At one point i had to call the front desk guy his name was [...] into the room and ask him.."Do u smell that?" To my amazement he said "No" and then preceeded to argue with me telling me."You dont like it then leave sir!" I was in total disbelief and at one point thought about calling the police cause i thought the guy wanted to fight.It was a smelly and awful experiecnce that stands out as my worst hotel stay ever...Unless you have access to a gas mask i would advise you to STAY AWAY!
We went to dutchwonderland and Hershey park.
They said Kids could stay free and I asked for a room with 2 beds and they didnt let me have one. The room was small and even though I was in the room, I was leaving in 10 mins, I told the roomservice
they can come on in,but they did not.
I have stayed in MUCH better hotels at the same price. I paid $ 52.00 person and I saw motel 6 right down the road for $39 a night.
I not only would not recommend this location but I also do not recommend this company. First, we were out all day from 9:30am until at least 8:00pm, when we returned our room was not cleaned. I called the desk and asked for clean towels and was
told " If I want clean towels I need to come get them." I mentioned that our room was ignored dispite no sign on the door and he proceeded to be rude. We needed the towels so we went and got them.Second and more serious problem. [...] When I checked in the girl at the desk asked for my card, having done this many times I gave it her because I didn't think it unusual. When I went to check out I asked for a receipt and was told they do not give receipts cause we booked through [...]. I have Never had that happen. So I asked if that is your policy why was I asked for my card? She said she did not know and I asked if that was common practice to ask for the card and she said no. I watched my account and one week later I was charged $109.00 for my stay there. It gets worse, I called the company on three occasion and was told the establishment would contact me. Finally I was told by yet another rep to fax my bank statement since I used my debit card. I did and was told they would mail me a check. How long? Two weeks. So they have my money for almost a month and can not credit my acoount although they had no trouble debiting it.
Over flowing toilet, noisy and broken door would not secure properly.Staff had to be awaken so they could put out Cont: Breakfast,Did not understand you have to disenfect the toilet after you use power vacume to clean out,and clean the floor, no
mas!!! Tried to complain and asked for refund for the second night, Told politely things happens. Room #107, please let the owners & AAA know who gave this Business a 3 1/2 Star rating.
I'm disabled and there were no elevators and they didn't have any handicapped shower chairs available for rooms that weren't designated for handicapped rooms. There was black mold in the shower and a dead cockroach on the bathroom floor. Luckily
we didn't have to spend much time in the room, because we were too busy sight-seeing. So it's good if you plan on not spending much time in the room, it's only good for sleeping. I did like that they had a micro-fridge for food and for me to keep my insulin cold. They did have room service, but i didn't use it so i can't offer an opinion on that. They also had a pool and it looked clean, but we didn't get to use it. We went to Lancaster County to spend our days checking out the Amish stores and the Strasburg railroad, the hotel was located about 30-40 away. The continental breakfast didn't have much of a selection, i've had better at worse hotels.
Hotel features (5 = best, 1 = worst):
They have a restaurant on-site, but we didn't eat there so i can't say how good it is. But, there is other restuarants within walking distance.
When we arrived the first room we had was dirty, and appeared to have hosted a wild party, but the manager quickly moved us to a new (much cleaner) room after complaining, he was very nice, continental breakfast not much more than a few small
snacks, but not bad...You pretty much get what you pay for with this, but not a problem for such a low price....