Hotel Brunswick

3 stars
151 N. Queen St., Lancaster, PA 17603
Hotel Overview
Reviewer score
2.0
out of 5
19 reviews
GREAT!

For the price of this room, I was expecting a lot less then what I got. The staff was so friendly.... See full review

  • Anonymous
  • May 11, 2008
Hotel Brunswick Kick so much butts!

Hotel Brunswick is very laid back. The receptionist are great to work with and help you in anyways... See full review

  • Anonymous
  • May 2, 2011
Vibrant and hip, Lancaster City boasts a flourishing arts community, fine and casual dining and unique shopping. The Hotel Brunswick is located at the very heart of this renaissance community! The corner of Queen and Chestnut Streets has been home to travelers since 1776 and is two blocks from the Fulton Opera House, Central Market, The Quilt Museum, The Lancaster County Convention Center and the Lancaster County Courthouse. Less than two miles from Route 30 and Route 283, travel is convenient to Lancaster County's many fine theatres, attractions, shopping venues and businesses. Effective May 1st 2011, A Credit Card is Required at Check In (Cash Payments Will Be Accepted at Check Out).

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Hotel Brunswick Rooms

Executive Queen
Spacious Guest Room with two Queen beds, FREE High-speed Wireless Internet in each guest room, voice-mail, and a well lit work area. Each room has individual climate control units, a lounge area, coffee maker, a refrigerator, iron and ironing board . All rooms are non-smoking.
Guest Queen
Spacious Guest room with one Queen bed, FREE High-speed Wireless Internet in each guest room, voice-mail, and a well lit work area. Each room has individual climate control units, a lounge area, coffee maker, iron and ironing board. All rooms are non-smoking.
Comfort King
Spacious Guest room with one King bed, FREE High-speed Wireless Internet in each guest room, voice-mail, and a well lit work area. Each room has individual climate control units, a lounge area, coffee maker, iron and ironing board. All rooms are non-smoking.

Amenities

  • WiFi
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
"The Hotel Brunswick did it again!...." "What a great place to hold the Annual Meeting" The Hotel Brunswick features 12 meeting rooms and over 12,000 square feet of flexible function space. The largest meeting room can accommodate 400 people for a meeting and 300 for a banquet. Hotel also offers smaller breakout rooms which can neatly seat 12 attendees.

Dining

Masala Indian Cuisine and Grill
He has cooked for heads of state...dignataries...and military leaders he has delighted taste of people far and wide... And now executive chef bindu is cooking for you... At masala grille in the hotel brunswick. Authentic indian and vegitarian cuisine to nurish your mind, body, and spirt. " Come. Enjoy. Allow me the pleasure of cooking for you".
Level Lounge
The on site bar, open Tue-Sat nights. Always a different event every night!

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (19)

Ratings and reviews for Hotel Brunswick

Overall score

2 / 5
5.01.0
19 out of 19
Amenities:
2.4
Room cleanliness:
2.4
Hotel staff:
2.9
Room comfort:
2.4
Location:
2.9
Value:
2.3

32% would recommend to a friend.

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
JF4423
Business
Pittsburgh, PA
Aug 4, 2013

Worst Hotel in the History of Hotels

This place was so bad and such a dump, it has prompted me to write my first ever review. This hotel looks ABSOLUTELY NOTHING like the pictures or descriptions on its website. When we entered the hotel, it looked so rundown and dirty we thought it was abandoned or about to be demolished. We checked in at the front desk, took the elevator to our room, went inside and were instantly disgusted. Food, water, and possibly bodily stains were all over the floors, beds, walls and ceiling. Found food wrappers from previous guests. Found BUGS on the pillows. On top of that, the entire place just felt very filthy. We needed to get out of there fast and wanted a refund. The staff was fairly rude and pretty much called us ungrateful liars. Did NOT receive refund. Please never stay here. Ever. Bottom line: I HAVE SLEPT ON A STRANGER'S BASEMENT FLOOR AND FELT TEN TIMES CLEANER AND MORE COMFORTABLE THAN BEING IN HOTEL BRUNSWICK.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
CarolineR
Business
New York City
Aug 1, 2013

Horror!!

I have never ever given a bad review until now. The hotel was old and creepy. I cannot believe this site would charge that much for a roach motel! I would never imagine how an establishment would even make it on the list. The only nice thing about the hotel was the staff who was very helpful. Otherwise it made my mini getaway such horrible stay. Very disappointed!!!! If there was an option of no stars I would have given it that...1 star is being too kind!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
5
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
chainsaw33
Business
new jersey
Jul 18, 2013

this place should not even be open

we ended up staying one night because there no other hotels with rooms and got a refund for our second night. a little research told us the city is trying to shut the place down. 1. no AC in lobby or hallways 2. didn't check ID when we checked in 3. first room they put us in was very dirty (no bedskirt, stains on carpet, curtains, bar of soap and hair on the bathroom floor - disgusting!!) 4. they changed our room - second room was slightly cleaner but not much 5. NO HOT WATER - just warm, coudn't even shower there 6. annex to building was condemned because of mold i could go on - don't stay here!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
neetsxl
Business
Baltimroe
Jul 15, 2013

The worst hotel that we have ever walked in to!!

I am writing this for one reason only. I hope that anyone who reads this, DOES NOT stay here!!! Just entering the hotel should have been enough for us to turn right around. It was extremely hot, and moldy/musty smelling. There was an escalator but it was not working so we had to "lug" our luggage up to the registration desk. The girl at the desk was very nice though. The add says bar/restaurant, but we were told kit was closed. Got to the room and it was ok but the smoke detector was chirping. We were there for a soccer tournament so we had to leave shortly after. When we went downstairs we asked where the pool was and were told that it too was closed!!! What? This is July and is extremely hot!!!! Needless to say we went to the manager and said that absolutely nothing that was advertised was correct. I should have put this earlier in review but just getting the hotel, you have to go through run down projects and felt very unsafe. They don't even have any parking for their guests!!! You have to pay $10 per night for parking!!! Really? How ridiculous!!! Needless to say, we checked out immediately. The manager agreed to refund money although since we went through a travel company, we had to call them and then they called hotel and we are told that we will get money back! I sure hope so! What a miserable place. Don't be fooled by any of those pictures!!!!! None of them look anything like the place at all!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hotel Brunswick

Reviewer score

2
5.01.0
Climber 500
Business
NJ
May 28, 2013

OK, not great.

Good location in downtown Lancaster. Reasonably clean, but the escalator didn't work. Had that "old building" smell throughout, and the entire place could benefit from a coat of paint. No ice machine on the floor. In the room, only one pillow on the bed, and no soap or shampoo or conditioner in the shower.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
Maryland Girl
Business
parkville, md
May 26, 2013

Awful Experience

When we walked in the escalators were broken. They could not find our reservation. It says smoke free policy which it is not the entire elevator and ninth floor reaked of cigarettes. Immediately my 3 year old wanted to leave because it smelled. My husband went to look out the window and there was a giant hole in the curtains and bugs on them. We were there 30 minutes and left. Do not recommend for traveling families.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
Horrified Chris
Business
Minneapolis, MN
Feb 4, 2013

Walked Out

The location is good, but do not be deceived by the location or price. You would think at over $100 per night, this would be a fairly decent hotel. It is not. Hand written signs everywhere indicate this hotel is not used for people traveling. The signs stated "No alcohol is allowed on the premised". Stay at this hotel at your own risk. Dirty towels, carpet, toilet, sheets, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Shopping tip: Short walk from hotel

Lancaster Market is close by, but stay somewhere else.

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
Milsteinheart
Business
New Jersey
Oct 22, 2012

Major disappointment

Upon checking in saw two mice running around the lobby. Room quite dirty. Overall hotel needs major renovations.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
Nat888
Business
Punxsutawney PA
Jul 5, 2012

We Couldn't Stay

It was very confusing to locate the lobby, the escalators were not working and had to find the elevator which was very dirty and had broken ceiling panels. The lobby was dark and smelled of mildew. The front desk did not have my reservation which I had a confirmation to verify. Very large hotel but only saw 3 people working. No restaurant, pool was so cloudy could not see past the second step. I do not think our room had been used for a long time, the top towels had a layer of dust/film on them. We were afraid to go out after dark, many of the buildings around it were boarded up and the parking attendant said that there had been a shooting 2 weeks before. I am sure at one time it was a very nice place but do not book here especially if you have children, it is not safe both the hotel itself and the area around it.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hotel Brunswick

Reviewer score

1
5.01.0
DiggerUK
Business
New Jersey, USA
Nov 3, 2011

This hotel needs a lot of work.

The hotel room was dirty, the sheets were stained. We were on the 8th floor but you could still hear the noise from the streets below all night. Guests have to pay for parking in the garage. The list goes on.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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