$67 Avg/night
Rate based on Check-in: Apr 21, 2015 Check-out: Apr 24, 2015

Quality Inn & Suites Hershey

2 stars
View map of 181 Hershey Road Route 39, Hershey, PA 17033

Hotel Overview

Reviewer score
2.5
out of 5
10 reviews
Convenient location!

Very friendly staff! Very comfortable room. Only minor complaints........coffee maker did not work... See full review

  • motherdaughter trip
  • Nov 10, 2012
Good place to stay.

We Just stayed one night and can't really find fault with anything. Would recommend to anybody See full review

  • Anonymous
  • Sep 29, 2009
Perfect for leisure and business travelers alike, The Quality Inn and Suites of Hershey, PA, newly opened in 2006, features an indoor pool, free high-speed Internet access, exercise room, free continental breakfast buffet, warmly appointed guestrooms and suites, and friendly service. The hotel is located adjacent to the American Antique Auto Museum in Hershey, and near the entrance to HersheyPark, Zoo America, Hershey Gardens, Giant Arena, Hershey Factory Outlets, and the new Boardwalk Water Park. This new Quality Inn & Suites is also convenient to the State Capital in Harrisburg, the Farm Show Complex, Civil War Museum, and a number of other businesses and attractions. Hotel is entirely smoke-free.

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Amenities

  • Free breakfast
  • WiFi
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Activities
Indoor pool
Exercise gym
Game room
Dining
Free breakfast
Coffee maker in room
Meal plan - continental
Vending machines
Services
Laundry service
Guest laundromat
Meeting/Banquet facilities
FAX
Internet
WiFi
Parking
Parking
Outdoor parking
Bus parking
Accessibility
Ramp access to buildings
Brailled elevators
Room
Television with cable
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Microwave
Sofa bed
Iron

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Quality Inn & Suites Hershey

Overall score

2.5 / 5
5.01.0
10 out of 10
Amenities:
2.7
Cleanliness:
2.8
Hotel staff:
2.9
Comfort:
3
Location:
3.5
Value:
2.5

50% would recommend to a friend.

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Review of Quality Inn & Suites Hershey

Reviewer score

1
5.01.0
trimun
Business
PA
Aug 15, 2014

Disappointed

Very disappointed. Room was small and dirty. Pool was small and dirty. Breakfast area was small. Food was poor. I will definitely spend $100 more per night to stay anywhere else in Hershey PA.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Quality Inn & Suites Hershey

Reviewer score

2
5.01.0
General Manager Rida
Business
White Plains, Maryland
Aug 4, 2014

Found the Desk Attendant sleeping in room 101

After a long day at the amusement Park (August 2nd), my family and I arrived at 11 pm to find no one at the front desk. Although a sign said "Dial 0 for assistance," our constant calls went unanswered. My family and two other people waited for 20 minutes to see if anyone would arrive. Customers were coming up to the front desk regarding issues with their room and no one was around to assist. After knocking on the office door I realized that it was unlocked. I proceeded to go in and find any employee's cell phone number for assistance. I found the General Manager Mr. Patel's cell phone number on the employee phone list. After explaining to him the situation, he told me to knock on room number 101 and the desk attendant would be there. Sure enough! He was in there sleeping. We were so upset! To top it off nothing was done for our inconvenience, not even an apology. The convenience of location does not exceed the terrible service and breakfast served.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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Review of Quality Inn & Suites Hershey

Reviewer score

3
5.01.0
parma
Business
all over
Apr 7, 2014

Very friends staff!

This is your standard, semi clean, just gotta stay one night hotel. there's nothing offensive about it if your not picky. Although the continental breakfast was pretty scary. We stayed for a friends wedding and there was pretty much no one else at the hotel. Staff was super friendly though. Nice guys for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

The AACA museum is right next door. If you're into cars at all, that place is a must visit. All sorts of awesome stuff in there. They keep the displays on a pretty nice rotation so it doesn't get stale.

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Review of Quality Inn & Suites Hershey

Reviewer score

1
5.01.0
Dutch in PA
Business
PA
Oct 28, 2013

Avoid this place

Dirty hotel and rude front desk employee. Had to cancel reservation due to family emergency and front desk employee absolutely would not help us at all. He wouldn't even talk to his manager or let us. When asked what his name was he said he didn't have one. A truly unprofessional employee.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Quality Inn & Suites Hershey

Reviewer score

4
5.01.0
motherdaughter trip
Business
Ohio
Nov 10, 2012

Convenient location!

Very friendly staff! Very comfortable room. Only minor complaints........coffee maker did not work properly and they forgot to take our trash out one day. The breakfast didn't seem up to par...don't know if it was because there were so few people staying or not.....nothing that happened would keep me from staying again......

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Chocolate World is a MUST!!!!

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Review of Quality Inn & Suites Hershey

Reviewer score

1
5.01.0
Anonymous
Business
NJ
Jun 28, 2010

Don't stay here

The hotel tried a bait and switch with the price and when I caught them they would not honor their price. I'll have my credit card company handle it. They lied to me repeatably when I was talking to them. The hotel itself was filled with flies and dirty.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Quality Inn & Suites Hershey

Reviewer score

2
5.01.0
Anonymous
Business
Baltimore, MD
Jun 14, 2010

Good location, average quality

My fiance' and I stayed here the night we attended a show at Hershey Park Stadium, so we were looking for close proximity and a decent night's rest before heading back to Baltimore. The room was average at best. It was noisy in the morning (8am), some were guests heading to breakfast (we were on the first floor). When I went out at 9:30a for coffee and maybe a bite at their breakfast, they were out of coffee and nothing looked particularly appetizing. The evening prior, I asked if they had any plastic utensils and the front desk told me to go over to the breakfast area and check the drawers; when I opened them, all of the plastic utensils were stored loosely there...not in any sort of container or even a utensil tray. Overall, this may be a decent place for a quick night's sleep while on the road, but I do not plan on staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Quality Inn & Suites Hershey

Reviewer score

4
5.01.0
Anonymous
Business
Barrie, Ontario, Canada
Sep 29, 2009

Good place to stay.

We Just stayed one night and can't really find fault with anything. Would recommend to anybody

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Entertainment tip: Short drive from hotel

I highly recommend a visit to Hershey Chocolate World. Mind bogling.

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Review of Quality Inn & Suites Hershey

Reviewer score

3
5.01.0
krc1075[@]
Business
Valley Stream, NY
Sep 6, 2009

Great location for a weekend getaway

Hotel is a great place to stay, 2 minute drive to the Hershey attractions. Unfortunately there wasn't anything walking distance from the hotel, but the staff was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Short drive to Hershey Park, and all the Hershey attractions

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Review of Quality Inn & Suites Hershey

Reviewer score

4
5.01.0
Anonymous
Business
Phoenix, AZ
Jul 18, 2009

New and Nice

Rooms were clean and easy to access. Location was good. Great for a short stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

No restuarants within 1-3 miles

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