Stayed over after the St. Patty's day parade. Didn't use any amenities. Just needed a place to crash. Location was perfect for the parade. Hotel staff was extremely polite and helpful. Hotel very nice looking. No mini fridge in the room. Biggest
issue with not giving a high rating was that the walls are paper thin. We were kept awake till 3am from the people in the room next to us. The walls were so thin that you could hear them using the bathroom.
Hotel is nice, but over-priced. We had three seperate rooms and all had drain problems in the shower. The toilet is also very close to the bathroom door. Great staff and location, try Firehouse Restaurant few blocks away.
What i got was an average hotel stay with basic options.
When i arrived they didn't have the hotel room i originally booked. They told me next time to call ahead to make sure they have the room, booking online doesn't guarantee that. Also, when i
booked I was promised a complimentary bathrobe. You can say i never got that.
I chose this hotel for 3 reasons. Its location, which was a good location in downtown Harrisburg, PA (the only plus). Its parking lot, but they charge for that (18 a day for valet parking). And Finally, the pool, but that was very cold throughout our stay. I never went in. Very disappointed.
Regarding the room it was fine, nothing spectacular. My biggest complaints is the shower. Goes from hot to cold and back often during your shower. Not very pleasant. Buffet style breakfast was a little pricey as well for being a mediocre hotel.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Parking at the Hotel is $18 and only valet. If you want to avoid that charge on your hotel bill park on the street and walk. Its free all weekend Friday after 6pm - Monday morning.
This hotel needs a lot of work. The room they put us in first had mold in the shower, and the heat did not work. It was also very small.
We had to complain several times to be switched to another room which they finally did.
The food and drink
menu had very limited selections .
This is supposed to be a 4 star hotel and clearly it is not. I would never stay there again. It s too expensive for what they offer.
I recently spent a weekend in Harrisburg/Hershey and stayed at the Crowne Plaza Harrisburg/Hershey. The staff were very helpful and informative and the room was very nice. I will be staying there again on my next visit.
I always have good experiences when staying at this hotel...which is why i choose this hotel over others..not only are the staff friendly and accomodating, but the rooms are clean. The beds are the most comfortable beds i ever slept in. This is
just the greatest hotel and worth every cent i spent on the room...