Nightly rates from $119
Rate based on Check-in: Feb 17, 2012 Check-out: Feb 18, 2012
Hotel Overview
Reviewer score
3.8
out of 5
5 reviews
Best hotel in Salem

Of the half dozen or so places I've stayed in Salem, the Grand stands head and shoulders above the... See full review

  • A
  • Jul 20, 2011
Very pleased

The hotel is clean, even a little posh and upscale, though with a down to earth staff, quite... See full review

  • Chris and Will
  • Sep 14, 2009
The Grand Hotel in Salem formerly The Phoenix Grand Hotel returns grand hospitality to Salem Oregon s Historic downtown. With features including 193 luxurious guest rooms and suites each with separate living and sleeping areas executive workstations and wireless internet access in all guest rooms. Fitness center indoor pool and Jacuzzi also available. Fine dining restaurant and executive lounge located on site serving award winning Northwest cuisine and an extensive wine selection. Complimentary underground parking. We adjoin the Salem Conference Center. Complimentary services include extended hot breakfast buffet which includes scrambled eggs with cheese sausage Belgian waffles hot oatmeal fresh fruit and more. Hotel name change only. Owner and Management remain the same. Upgrades to all sleeping rooms coming winter of 2009. Guaranteed check in time is 3pm check out time is 11am on the date of departure.

The Grand Hotel in Salem Rooms

Deluxe
Large room with seperate sleeping. 2 TVs large deskwork space microwave refrigerator coffee maker ironing bard and iron leather sofa and over size chair.
Deluxe
Deluxe King-Non Smoking room with one king bed. Each of these oversized rooms offer a spacious living area featuring a work desk with phone and computer hookup. Comp-internet. Microwave. Refrigerator. Coffeemaker. Bathrobes and Iron/board.

Hotel Map

201 Liberty St Southeast, Salem, OR 97301

Nearby airports
McNary Field, (SLE), 4.00, NW, Mile; Mahlon Sweet Field, (EUG), 60.00, N, Mile; Portland Intl Airport, (PDX), 60.00, S, Mile
Area description
Located in Salem Oregon.

Amenities

  • 24 Hour Front Desk
  • 24 Hour Security
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities Act (ADA) Compliant
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Babysitting/Child services
  • Bath Tub
  • Business center
  • City Center
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Conference Facilities
  • Conference Suite
  • Connecting Rooms
  • Copy Service
  • Currency Exchange
  • Data port Available
  • Desk with Lamp
  • Doctor on Call
  • Double Bed
  • DVD Player
  • Easel
  • Electronic Door Locks
  • Elevators
  • Express Check In
  • Express Checkout
  • Family Plan
  • Fire Alarm with Light
  • Fire Place
  • Free Airport Shuttle
  • Free parking
  • Golf
  • Guest Laundromat
  • Hairdryer in Room
  • Handicapped Rooms/Facilities
  • Heated Guest Rooms
  • High-speed Internet
  • In Room Movies
  • Indoor Pool
  • International Direct Dial
  • Internet Access
  • Iron
  • Ironing Board
  • Jacuzzi
  • Kitchen
  • Kitchenette
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meal Plan - Bed and Breakfast
  • Meeting/Banquet Facilities
  • Microwave
  • Modem in Room
  • News Stand
  • No Smoking Rooms/Facilities
  • Nursery for Children
  • Outlet Adapters
  • Overhead Projector
  • Parking
  • Pool
  • Porters
  • Projector
  • Radio
  • Refrigerator
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Single Bed
  • Smoke Detectors
  • Sofa Bed
  • Sprinklers In Rooms
  • Telephone
  • Television with Cable
  • Temperature Control
  • TV
  • TV Remote Control
  • Valet Parking
  • Wake-up Service
  • White Board

Dining

Bentleys Grill
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Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (5)

Ratings and reviews for The Grand Hotel in Salem

Overall score

3.8 / 5
5 out of 5
Amenities:
4.4
Room cleanliness:
4.4
Hotel staff:
3.8
Room comfort:
4.8
Location:
4.6
Value:
3.6

80% would recommend to a friend.

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Review this hotel
Review of The Grand Hotel in Salem

Reviewer score

4
A
Pacific City, OR
Jul 20, 2011

Best hotel in Salem

Of the half dozen or so places I've stayed in Salem, the Grand stands head and shoulders above the rest. Spacious, well appointed rooms with all the amenities. Good bar and restaurant and friendly staff. Have already scheduled a return. Pretty good value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of The Grand Hotel in Salem

Reviewer score

1
Jay Langley
Portland, Oregon
Feb 21, 2010

Surly desk people, noise galore

Nice downtown location, but it's only five stories high so if you get a nice room you listen to traffic all night. The hotel is sandwiched between the two main north south arterials. If you insist on a non roadside room you listen to the heating system all night in the "courtyard." I had to ask three times for a decent room and even agreed to pay whatever upcharges they wanted. We still ended up listening to the heating system which was ok with earplugs except on the second night a bearing went out or something and made sleep impossible. I have seldom run into a more unfriendly, vindictive even, staff. Although in fairness they did make the people upstairs stop their children's marathon training at close to midnight. One of the elevators was broken and never fixed the entire weekend. I just cannot say enough bad things about the worthless staff in this hotel. I travel 150 nights a year sometimes and have seldom run into such bad service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
2
Money-saving tip: Short walk from hotel

Don't come here

Review of The Grand Hotel in Salem

Reviewer score

4
Chris and Will
Portland Oregon
Sep 14, 2009

Very pleased

The hotel is clean, even a little posh and upscale, though with a down to earth staff, quite friendly. The most pleasing surprise was our room, called a king suite, which we chose over the double queen room for only ten dollars more. It was like a small apartment with a living area, couch, chair, and second TV. Very roomy and it was nice and cool on arrival, which was a rather warm day. We stayed one day to attend a nearby wedding and found the area to have plenty of shopping, the little interesting shops along with a big mall only blocks away, and plenty of restaurants, bar and grills, along with small eateries to choose from. The morning after we tried the provided continental breakfast, wow! Scrambled eggs, sausage and waffles, not some cheap tray of donuts. One other thing that is important to me and my wife -- the bed had four good pillows, not just two. And they were cushy plush pillows. We slept well. All the above and the price was even decent. My wife and I enjoyed this hotel and definitely recommend it to others.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Shopping tip: Short walk from hotel

The Salem center mall is only about 4 blocks north

Review of The Grand Hotel in Salem

Reviewer score

5
janet
St Vincent
Sep 3, 2007

THE PLACE in Salem

Until this hotel came along, there was simply no good hotel in Salem. The breakfast is a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Grand Hotel in Salem

Reviewer score

5
Kerry
USA
Jun 30, 2007

NICE HOTEL GREAT LOCATION FOR OUR ACTIVITY

Our room was very nice. This is a newer hotel so everything was very nice. Our room was spacious and quiet even though it was on a busy section of town. Everything was just very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

This hotel is located in Downtown Salem so there is shopping and many nice resturants close also the waterfront park is very nice.

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