$98 Avg/night
Rate based on Check-in: May 29, 2015 Check-out: May 31, 2015

Phoenix Inn Suites South Salem

3 stars
View map of 4370 Commercial Street SE, Salem, OR 97302

Hotel Overview

Reviewer score
3.6
out of 5
28 reviews
Great Hotel

Great hotel! Had everything we needed for the long drive from Seattle to California. See full review

  • sandro z.
  • Feb 4, 2015
Nice place

We stayed one night in the way to the coast. Everything was clean and neat. Just what you want for... See full review

  • east coast trip
  • Jan 27, 2015
As of August 1st 2014 Phoenix Inn in South Salem in a NON SMOKING hotel.

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Reviewer score 3.3 out of 5
Reviewer score 3.8 out of 5
Reviewer score 3.8 out of 5

Phoenix Inn Suites South Salem Rooms

Accessible King Suite Non Smokin
Non Smoking Accessible King Suite w/comp breakfast and comp Wi-Fi
King Suite
Nsmk Suite w/king bed, comp bkfst buffet and comp HS-internet. Smk rooms on request.
Double Queen Suite
Nsmk Dbl Queen Suite w/ comp bkfst buffet and comp HS-internet. Smk rooms on request.
Spa Suite
Nsmk Spa Suite w/king bed, comp bkfst buffet and comp HS-internet. Smk rooms on request.

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Activities
Indoor pool
Jacuzzi
Dining
Coffee maker in room
Services
24 hour front desk
Business center
Maid service
Guest laundromat
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Audio visual equipment
Conference suite
Internet
High-speed internet
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Telephone
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Microwave
Temperature control
Electronic door locks
Iron
Ironing board
Sprinklers in rooms
Wet bar

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Phoenix Inn Suites South Salem

Overall score

3.6 / 5
5.01.0
28 out of 28
Amenities:
3.6
Cleanliness:
4
Hotel staff:
4.4
Comfort:
4
Location:
4
Value:
3.8

86% would recommend to a friend.

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Review of Phoenix Inn Suites South Salem

Reviewer score

4
5.01.0
Michael L.
Business
Redmond
Apr 22, 2015

The New Phoenix

The Phoenix just got done with a remodel so basically everything in the hotel is brand new which is great. The room had a few holes in the wall, probably from the remodel, and the microwave could have used so.e updating but other than that our stay was great. The staff is always friendly and the free morning breakfast is always good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Phoenix Inn Suites South Salem

Reviewer score

5
5.01.0
sandro z.
Business
Mukiteo
Feb 4, 2015

Great Hotel

Great hotel! Had everything we needed for the long drive from Seattle to California.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Phoenix Inn Suites South Salem

Reviewer score

5
5.01.0
east coast trip
Business
Redmond
Jan 27, 2015

Nice place

We stayed one night in the way to the coast. Everything was clean and neat. Just what you want for a quick stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Phoenix Inn Suites South Salem

Reviewer score

3
5.01.0
tnadine
Business
Grants Pass, OR
Oct 20, 2014

Business Trip

Overall this is a comfortable hotel, albeit with thin walls. The snoring next door kept me awake all night. The beds are very comfortable. Needs a little updating with décor and in the bathrooms but still a decent value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Phoenix Inn Suites South Salem

Reviewer score

3
5.01.0
Big Dawg
Business
Utah
Oct 13, 2014

Ordinary stay, ordinary value

Good value for a ordinary stay. Close to the highway but traffic noisy

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Phoenix Inn Suites South Salem

Reviewer score

3
5.01.0
SHightower
Business
Eugene
Sep 29, 2014

Good Stay

We only stayed one night, but the staff was nice and the room was clean. We used the pool at 10 pm and it was so warm and felt good. The rooms could use a little updating, and the beds and pillows were not the most comfortable, but for the value and location...we would stay again for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

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Review of Phoenix Inn Suites South Salem

Reviewer score

3
5.01.0
tnadine
Business
Grants Pass, OR
Sep 26, 2014

One night business trip

The hotel was nice but a little run down and hard to get to from the freeway. The room certainly needed some updating. The toilet was an issue as it ran every time it was flushed and you had to take the tank cover off and fix it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Phoenix Inn Suites South Salem

Reviewer score

4
5.01.0
sightseerers
Business
Idaho
Sep 22, 2014

The place to stay.

We have stayed at this hotel many times. The staff is very accommodating and the hotel is kept clean. They told us they are going to remodel soon and it definetly needs to be remodels. Probably should have been done a couple years ago. We will stay there again, no problem. One suggestion is to increase the breakfast selections. One morning it is good and the next morning it seems like leftovers. Not good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of Phoenix Inn Suites South Salem

Reviewer score

4
5.01.0
jeff212ok
Business
San Jose, California
Aug 28, 2014

Definitely would recommend

Great value! Clean room, good staff and a great breakfast. I recommend this establishment to anyone staying in the Salem area. I'll be back for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Phoenix Inn Suites South Salem

Reviewer score

4
5.01.0
Jepson
Business
Modesto, California
Aug 1, 2014

Impressed

We are working our way up north and found this little hotel while searching my phone apps. The price seemed very decent so we decided to check it out. It was not too pricey for a 3 star hotel. Figured we would get an average room. However, We were impressed! Our room was clean, cold, smelled great, and had a sitting area with a couch, fridge, microwave and double sink/vanity. The bed and pillows were comfortable as well!! The staff was so welcoming and helpful! We loved it enough to book with them again :)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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